Business Details
Trusted Real Estate Agents in Welwyn Garden City
At Cookestates, we have been serving the North & East London areas for over three decades, prioritising customer satisfaction through tailored property solutions. Established with a commitment to excellence, we specialise in residential sales, lettings, and property management, supported by our NAEA and TPO accreditations. Our team combines deep local expertise with a proactive approach to maintenance and tenant relations, ensuring seamless transactions and long-term client trust. Recognised for community engagement and industry leadership, we deliver reliable, transparent services to landlords, tenants, and buyers across London and surrounding counties. 
Services
Residential Lettings
Property Management
Property Sales
Free Valuations
Portfolio Management
Maintenance Services
Overseas Property Management
Tenant Services
Landlord Services
Property Valuations
Highlights and features
- Over 30 years of experience in London's property market.
- Fully regulated by NAEA and The Property Ombudsman (TPO).
- Proactive property management and maintenance services.
- Personalised service with dedicated team members for clients.
- Recognised community involvement and local regeneration efforts.
Associations and certifications
- NAEA
- The Property Ombudsman (TPO)
What people say
Promptly and efficiently
Proactive approach
No void periods
Stress-free experience
Excellent service
Services
Residential Lettings
We specialise in residential lettings, connecting tenants with quality rental properties across London and Hertfordshire. Our process includes thorough tenant vetting, competitive pricing strategies, and ongoing support to ensure hassle-free tenancies. Landlords benefit from proactive management and consistent occupancy rates.
Property Management
Our property management services cover maintenance, rent collection, and tenant relations for landlords. We prioritise swift issue resolution, regular property inspections, and transparent communication to maximise returns and property longevity.
Property Sales
We facilitate efficient property sales with accurate valuations, targeted marketing, and expert negotiation. Our team guides clients through every step, from viewings to completion, ensuring a smooth and profitable transaction process.
Free Valuations
We offer complimentary property valuations to help sellers understand their home's market worth. Our assessments consider local trends, comparable sales, and property condition to set realistic pricing strategies.
Portfolio Management
Landlords with multiple properties benefit from our portfolio management, which includes consolidated reporting, cost-effective maintenance, and revenue optimisation. We ensure each asset is managed to maximise long-term profitability.
People
Marc Cooke
Managing Director
Marc Cooke founded Cookestates in 2001 after gaining experience at Talbots Estate Agents. With expertise in sales, lettings, and development, he leads the team with a commitment to customer-centric service and community engagement.
Janet Cooke Thompson
Business Development Manager
Janet Cooke Thompson joined Cookestates in 2011, driving business growth and community initiatives. Her work with local authorities and charities, including the Unsung Woman of the Year Award, underscores her dedication to regeneration and client support.
Shaswat Patel
Office Manager
Shaswat Patel oversees office operations and property management, leveraging over a decade of industry experience. His focus on unbiased service and landlord satisfaction has strengthened Cookestates' reputation for reliability and growth.
Kiely Cooke
Office Administrator
Kiely Cooke manages administrative and social media tasks, contributing to Cookestates since its Tottenham beginnings. Her role ensures seamless operations and consistent communication across the team and clients.
Joanne Embleton
Office Administrator
Joanne Embleton serves as the first point of contact for clients, offering face-to-face and phone support. Her dedication to client interaction and problem-solving reflects Cookestates' commitment to accessible, personable service.
Questions
What areas do Cookestates cover?
We operate across London and surrounding counties, including Hertfordshire and Essex, with a focus on North & East London.
Do you offer property management services?
Yes, we provide comprehensive property management, including maintenance, rent collection, and tenant relations, tailored to landlords' needs.
Are Cookestates regulated by industry bodies?
We are fully accredited by the National Association of Estate Agents (NAEA) and regulated by The Property Ombudsman (TPO).
How do you handle property maintenance?
Our team promptly addresses maintenance issues, coordinating trusted contractors to resolve problems efficiently and cost-effectively for landlords.
Can overseas landlords use your services?
Yes, we manage properties for overseas landlords, offering remote support, regular updates, and hassle-free maintenance solutions.
Do you provide free property valuations?
Yes, we offer complimentary valuations to help sellers understand their property's market value and pricing potential.
