Business Details
Senior Living Services in Eastbourne | The Chase Care Home Residential Care Home
At The Chase Care Home Residential Care Home, we are dedicated to providing compassionate and personalized care for older adults in Eastbourne. Our philosophy centers on enhancing the quality of life through respect, dignity, and inclusion, ensuring residents maintain control over their daily routines. We offer tailored residential and respite care for 24 individuals, with accommodation designed to meet diverse needs, including support for mild mental health conditions. Our team of NVQ-qualified staff prioritizes individuality, delivering person-centred care that respects residents' preferences and fosters independence. Regular activities, communal spaces, and flexible meal options create a vibrant, homely environment.We actively involve residents in decision-making through monthly meetings and maintain open communication with families. Our commitment to continuous improvement is reflected in our structured care plans and regular reviews. While we hold a 'Requires Improvement' rating from the Care Quality Commission, we remain focused on evolving our services to better meet residents' needs. Located at 5-6 Southfields Road, we strive to be a trusted partner for families seeking dignified, supportive care in Eastbourne.
Services
Residential Care
Respite Care
Mental Health Support
Personalized Activities
Private Accommodation
Highlights and features
- We provide person-centred care tailored to individual needs and preferences.
- Our NVQ-qualified team ensures high standards of professional expertise.
- Flexible routines respect residents' autonomy and personal choices.
- Monthly activities and communal engagement enhance social interaction.
- We support residents with mild mental health conditions in a nurturing environment.
What people say
Warm atmosphere
Flexible routines
Engaging activities
Services
Residential Care
Our residential care offers 24/7 support for older adults in a homely environment. Residents enjoy private en-suite rooms, communal spaces, and tailored activities. We prioritize individual dignity and independence, with care plans reviewed monthly to adapt to evolving needs.
Respite Care
Flexible respite care provides temporary support for individuals needing short-term accommodation. This service allows families to take breaks while ensuring their loved ones receive professional care in a welcoming setting with access to all facilities.
Mental Health Support
We support residents with mild mental health conditions like anxiety and depression. Our trained staff create a calm atmosphere, offering personalized care plans and regular reviews to promote emotional wellbeing and stability.
Personalized Activities
Daily activities include pet visits, exercise classes, and creative workshops. Residents shape their schedules through a monthly calendar, ensuring engagement aligns with personal interests and fosters social connections.
Private Accommodation
Spacious en-suite rooms exceed national standards, with options for single and double occupancy. Two rooms feature baths, and all spaces are wheelchair-accessible, combining comfort with practicality for residents' physical needs.
People
Isabel Miller
Registered Manager
Isabel oversees daily operations, ensuring care standards align with regulatory requirements. With extensive experience in elderly care, she leads staff training and resident assessments to maintain compassionate, high-quality service delivery.
Stephen Gamgee
Managing Director
Stephen drives strategic leadership, focusing on organizational values and service improvement. He champions a resident-first approach, ensuring policies reflect the home's commitment to dignity, creativity, and teamwork in care provision.
Questions
What types of care do you offer?
We provide residential care for older adults and short-term respite care, supporting mild mental health conditions but not nursing needs.
Are meals tailored to residents' preferences?
Yes, residents co-create a 4-week rolling menu and can request special dietary needs at any time.
Can families visit anytime?
Visitors are welcome outside mealtimes, with options to join residents for meals or drinks.
How are care plans managed?
Care plans are reviewed monthly by staff and updated every six months with resident and family input.
What facilities are available?
We offer communal lounges, dining areas, a garden, and a passenger lift, with all rooms featuring en-suite facilities.
Reviews (1)
Eloise M. Turner
Jul 31, 2018
Report
Loved working with the work force and residents were lovely would still be there but was intimidated by the former manager would go back in a heartbeat
