Business Details
Award-Winning Dementia Day Support in Hailsham
At Ivy House Dementia Care House Dementia Care, we are dedicated to transforming the lives of individuals and families navigating the challenges of dementia. Our approach combines compassionate, person-centred care with innovative therapeutic activities designed to preserve dignity and enhance quality of life. Our team of highly trained companions specialises in creating individualised support plans that reflect each client's unique history, interests, and abilities. Through our holistic methodology, we focus on reigniting confidence, redeveloping lost skills, and fostering meaningful social connections in a warm, home-like environment.We maintain a low staff-to-client ratio to ensure personalised attention, while our comprehensive family support servicesincluding monthly forums and 24/7 advisory accessprovide essential respite and guidance. Recognised through multiple industry awards, our commitment to excellence is evidenced by our 5-star food hygiene rating and the trust placed in us by the families we serve.
Services
Day Support
Transport Service
Dementia Cafe
Support Groups
Sing & Swing Sessions
Tailored Care Plans
Activities Programme
Refreshments Provided
Highlights and features
- Holistic dementia care tailored to individual needs
- Experienced companions trained in our unique Ivy House Dementia Care House Dementia Care method
- Family support including monthly forums and respite
- 5-star rated fresh, nutritious meals prepared on-site
- Flexible sessions with no requirement for formal diagnosis
What people say
Personalised care plans
Engaging activities
Supportive staff
Helpful family forums
Positive impact on home life
Services
Day Support
Our day support service provides structured therapeutic activities and professional care for dementia clients in a home-like environment. Sessions focus on cognitive stimulation, social interaction, and skill development while offering caregivers essential respite. All dietary needs are accommodated with freshly prepared meals.
Transport Service
Ivy House Dementia Care House Dementia Care Transport offers safe, reliable transportation to and from our centre with dementia-trained drivers. This service ensures clients arrive comfortably while maintaining continuity of care through familiar routines and personalised interactions.
Dementia Cafe
Our weekly dementia advice cafe provides informal support for families and caregivers. Qualified staff offer guidance on managing symptoms, accessing resources, and navigating care pathways in a relaxed, welcoming setting with refreshments.
Support Groups
Monthly support groups create safe spaces for caregivers to share experiences and receive professional advice. These sessions focus on emotional support, practical strategies, and maintaining personal wellbeing while managing care responsibilities.
Sing & Swing
This weekly music-based activity combines singing with gentle movement to stimulate memory and improve mood. Designed specifically for dementia clients and their caregivers, sessions use familiar songs to encourage participation and emotional connection.
Questions
What services do you offer for dementia care?
We provide day support sessions with therapeutic activities, door-to-door transport, dementia advice cafes, caregiver support groups, and music therapy sessions.
Do you require a formal dementia diagnosis for attendance?
No formal diagnosis is required to participate in our services. We welcome individuals showing early memory concerns or confirmed dementia symptoms.
Are meals and refreshments provided during sessions?
Yes, we provide freshly prepared lunches and refreshments catering to all dietary requirements, with our kitchen holding a 5-star food hygiene rating.
How do you support family caregivers?
We offer monthly support groups, telephone/email advice, respite opportunities during sessions, and our dementia cafe provides informal guidance for caregivers.
Can you accommodate clients with mobility challenges?
Our transport service and centre facilities are designed to accommodate mobility needs, with trained staff available to assist clients throughout their visit.
Reviews (7)
Heather Lloyd
May 03, 2019
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My wonderful mum has recently passed away. Though I will always be grateful to the staff at Ivy House. Mum was very shy and I had doubts that she would want to go. From day 1 she was so happy and I could always cheer her up when I told her it was Ivy House day. The staff are welcoming cheerful patient and they can't do enough for the clients and… their families. They specialise in dementia and sorted out many problems for me associated with dementia or anything that would make myself or mum's life better. From the laughter to the care, I will always be grateful in how they made my mum's
Colin Croome-Etheringon
Jan 29, 2019
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Undoubtedly the best dementia daycare centre in the area. It has a well known reputation for excellence and was featured in a Channel 4 programme a while back. All the staff are extremely kind, considerate and extremely well trained. The staff/client ratio is also very good
Georgina Mellors
Nov 21, 2018
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Ivy House looked after our beloved Vic, dad, Gangan like he was family. An incredible place that provides a wealth of love, warmth, comfort and support ❤️
Sandi Kenton
Nov 06, 2018
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When a family member is diagnosed with Alzheimer's and Vascular Dementia it is a terrifying experience, not just for the person but for the whole family. We all felt frightened and lost and didn't feel the support was out there to help us. For me it was my Dad who was diagnosed, he was always such a strong, positive, determined man who loved to be… involved in so many things. The things he loved doing became more and more difficult for him and my Mum. My sister and I live away from Eastbourne and we were desperate to get them the help they deserved. After a recommendation from a local solicitors
Derek Fisher
Sep 13, 2018
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The warmth and family feel was totally overwhelming. The staff are superb and this is clear to see as all the clients are happy and enjoying themselves . I was invited down to see what goes on and I was simply blown away . I loved my day there and I hope to return several more times . Well done to you all and by the way...... the tea is very nice there. Highly recommend.
Linda Moore
Jan 25, 2018
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Ivy House is an amazing centre where people feel safe, have great fun and blossom. I feel very fortunate to have found Ivy House. My mum has been part of the Ivy House "family" for over 18 months. She is extremely happy for the two days she is there, and would like to live there if she could! The team have enabled her to get her self esteem back, through encouraging her, and not seeing the disability of dementia. Thank you for "seeing" my mum and also supporting me in our journey together.
Linda
Linda
Jennifer Wilcox
Jun 27, 2017
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Hubby is very happy and the staff are very professional and most importantly really seem to enjoy their job.Had my first respite and all went well. Will be having more!!
