Business Details
20 Years
experience
Emergency
services
Your Trusted Uckfield Veterinary Care Partner
Henley House Vets has been delivering compassionate, high-quality veterinary care to pets in Uckfield and surrounding areas since 2006. Our practice is built on clear communication, advanced medical capabilities, and genuine care for both animals and their owners. We believe you, as the pet owner, are the best judge of your animal's character, and we work closely with you to ensure comprehensive care tailored to your pet's specific needs. Our facilities have undergone extensive improvements since 2006, including the complete renovation of our Uckfield clinic in 2019, which now features state-of-the-art equipment including digital x-ray, in-house laboratory, dental facilities, and dedicated operating theatres. We also expanded our services to include a second location in Heathfield in 2021, with similarly advanced capabilities and direct access to our comprehensive medical records system. Our team of experienced veterinary professionals is led by Chris Hall, who brings over 25 years of veterinary experience, including work with wildlife in South Africa and emergency care in South Wales.We offer a wide range of services from routine preventative care to complex medical treatments, minimising referrals through our extensive in-house capabilities. The well-being of your pets is our top priority, and we have implemented features such as separate cat and dog waiting areas to help reduce stress during visits. We are proud of our Healthy Pet Club, which provides comprehensive preventative care through affordable monthly payments, emphasizing our commitment to proactive pet healthcare. In recognition of our dedication to excellence, we were awarded Best Vets in East Sussex at the Best UK Vet Awards 2021. Our goal has always been to provide the highest standard of veterinary care in a comfortable environment where pet owners feel informed and involved in every aspect of their animal's treatment.
Services
Preventative Healthcare
Vaccinations
Emergency Treatment
Dental Care
Diagnostic Imaging
Surgical Procedures
Pet Wellness Checks
Flea & Worm Treatments
Pet Health Advice
Microchipping
Details
- Year established: 2006
Highlights and features
- We offer preventative healthcare through our Healthy Pet Club membership
- We maintain separate cat and dog wards to reduce stress for pets
- Our team includes experienced veterinary surgeons with international expertise
- We provide in-house laboratory results within minutes rather than days
- Our Uckfield clinic was awarded Best in East Sussex at the Best UK Vet Awards 2021
What people say
Exceptional care
Compassionate staff
State-of-the-art facilities
Tenderness and professionalism
Help and support
Services
Preventative Healthcare
Our preventative healthcare services include vaccinations, parasite prevention, and regular health checks designed to keep pets healthy throughout their lives. We offer comprehensive wellness programs through our Healthy Pet Club, which provides cost-effective preventative care with monthly payments and expert guidance on nutrition, dental health, and behavior training. Our twice-yearly health checks help detect potential issues before they become serious, giving pets the best chance for long-term health.
Emergency Veterinary Services
We provide emergency veterinary care through our partnership with VetsNow, offering 24/7 treatment for pets requiring urgent attention outside our normal business hours. While our clinics operate Monday to Saturday, we ensure continuity of care by communicating closely with VetsNow staff and sharing complete medical records. This partnership guarantees that your pet will receive expert emergency treatment at any time, with follow-up care seamlessly transferred back to our team.
Diagnostic Imaging
Our diagnostic imaging services include digital x-rays and ultrasound, enabling rapid and accurate diagnosis of internal conditions. The digital x-ray machine at both our Uckfield and Heathfield clinics provides immediate results, allowing for faster treatment decisions. We can also share images electronically with specialists for additional insights when needed. This capability significantly reduces the time required for diagnosis compared to traditional methods, improving outcomes for pets requiring urgent care.
Dental Care
Our dental care services cover routine check-ups, cleanings, and treatment of oral conditions through our dedicated dental machines in both clinics. We offer comprehensive dental x-rays to identify hidden issues and perform scaling and polishing similar to human dental care. Our staff provides expert guidance on home dental care routines to maintain oral health between visits, helping to prevent serious dental problems that can affect a pet's overall wellbeing.
Surgical Procedures
We perform a wide range of surgical procedures at our Uckfield clinic using two dedicated operating theatres with heated tables and advanced anaesthetic monitoring. Our facilities enable us to handle most surgical requirements in-house, minimizing the need for referrals. The Heathfield clinic handles routine surgeries with access to Uckfield's more extensive facilities for complex cases. Our surgical capabilities include routine procedures, minor operations, and some specialist treatments, all performed with the latest medical technology and post-operative care.
People
Chris Hall
Lead Veterinarian
Chris qualified from the Royal (Dick) Veterinary College in Edinburgh in 1995 and took over Henley House in 2006. With experience running an emergency clinic and working with wildlife in South Africa, he aims to continuously improve care quality. Outside work, he enjoys scuba diving, skiing and golf.
Hannah Temple
Veterinary Surgeon
Hannah qualified from the University of Liverpool in 2014 and joined Henley House in 2016. Currently studying an advanced course in internal medicine, she enjoys walking her dog, photography and archery in her free time.
Louise Best
Veterinary Surgeon
Louise attended the Royal Veterinary College graduating in 1991, gaining a PG certificate in small animal surgery. With extensive experience in small animal practice, she joined Henley House in 2021. She enjoys exploring local landscapes and visiting cultural venues in her spare time.
Phoebe Cosser
Veterinary Surgeon
Phoebe graduated from the Royal Veterinary College in 2022 and has worked in small animal practice ever since. She has particular interests in ophthalmology and orthopaedics, while outside work enjoys walking with her Labrador, baking and going to the gym.
Abigail Gancz
Lead Vet
Abi graduated from Nottingham University in 2013 and worked in Australia, New Zealand and India before joining Henley House. She now leads the Heathfield clinic team, enjoying outdoor activities including walking, tennis, sailing and skiing with her dogs.
Questions
What areas do Henley House Vets serve?
We primarily serve Uckfield and Heathfield in East Sussex, though many clients travel to us from surrounding areas including Hailsham, Eastbourne, and Tunbridge Wells for our high-quality veterinary care.
What are Henley House Vets' opening hours?
Our Uckfield clinic operates Monday to Friday from 8:30am-7:00pm and Saturday from 8:30am-12:00pm. The Heathfield clinic has similar hours, with consultations by appointment.
What emergency services does Henley House Vets provide?
Outside our normal hours, we partner with VetsNow to provide 24/7 emergency care at their Tunbridge Wells and Eastbourne locations, ensuring your pet receives expert treatment at any time.
What is the Healthy Pet Club?
Our Healthy Pet Club offers preventative healthcare through affordable monthly payments, covering vaccinations, flea/worm treatments, twice-yearly health checks, and discounts on various services and products.
What facilities are available at Henley House Vets?
Our Uckfield clinic features three consulting rooms, separate cat/dog wards, full in-house laboratory, dental facilities, digital x-ray, and two operating theatres. Heathfield has modern facilities with digital imaging and upgraded lab capabilities.
Videos
Reviews (5)
Jo-Anne Willson
Dec 30, 2021
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Iv been with Henley House for around 17 years. I moved away from Uckfield but kept them as my vets as they are so amazing.
Sam Ozz
Oct 19, 2021
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Great vets. Trust them implicitly.. such a shame that if you need emergency vets out of hours ,we're forced to ring rubbish vets now.. and who wants to drive out that way late at night,when you've been on a very long day at work..awful reviews on vets now...
Patricia Dann
Oct 02, 2021
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They have looked after my, now elderly, cat all her life and I am very happy with their care and treatment.
Marion L.
Jul 26, 2021
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Excellent experience from start to finish at this vets, with my dog who needed surgery. Felt like they really care, unlike experience with another veterinary practice.
Karen Palmer
May 25, 2021
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We, temporarily, ended a very, very happy relationship with Henley House, as we said 'goodbye' to Kai recently, but we wouldn't hesitate to recommend Chris and his team and we look forward to, in time, starting again with them.
