Business Details
14 Years
experience
Emergency
services
Your Trusted Veterinary Partner in West Sussex
Established in 2012, Hawthorn Vets is an independent, family-run veterinary practice serving West Sussex with three branches in Henfield, Partridge Green, and Hassocks. Our commitment to excellence is demonstrated through our state-of-the-art facilities, continuous staff training, and a patient-centred approach that prioritises animal welfare. We offer comprehensive veterinary care, including routine check-ups, advanced surgical procedures, and emergency services, supported by Fear Free Certified practitioners who ensure minimal stress for pets.Our mobile vet service brings expert care directly to clients' homes, while our partnership with Pet Proactive provides transparent pet insurance solutions. With a focus on community engagement and preventative healthcare through our health plans, we strive to be a trusted partner in pet care. Our ISO-certified standards and investment in cutting-edge technology, such as laparoscopic surgery equipment, reflect our dedication to maintaining industry leadership while delivering compassionate, reliable service.
Services
Home Visits
Keyhole Surgery
Pet Insurance
Travel Advice
Acupuncture
Emergency Care
Health Plans
Ultrasound Scans
Microchipping
Vaccinations
Details
- Year established: 2012
Highlights and features
- We offer Fear Free Certified veterinary care minimising pet stress
- Our mobile vet service provides home visits across West Sussex
- We provide 24/7 emergency veterinary support
- Our team maintains ISO-certified standards with ongoing professional development
- We partner with Pet Proactive for transparent pet insurance solutions
Associations and certifications
- Fear Free Certified
Services
Mobile Veterinary Services
Our mobile vet service brings expert care directly to your doorstep. Available across West Sussex, this service benefits anxious pets and owners seeking convenience. We offer routine consultations, vaccinations, and emergency support through our fully equipped veterinary vehicle. The service operates every working day with discounted rates available on Wednesdays for addresses within our coverage area.
Keyhole Procedures
We provide advanced laparoscopic spaying procedures for dogs. This minimally invasive technique offers reduced discomfort, faster recovery, and fewer sutures compared to traditional methods. Available for dogs over 8kg, our investment in specialist equipment ensures precision and safety. The procedure costs 200 more than conventional spays while maintaining competitive pricing for quality care.
Pet Proactive Insurance
Our exclusive partnership with Pet Proactive delivers transparent insurance solutions. Policies range from 4,000 to 12,000 annual coverage with a single 100 excess. Premiums reflect our fair pricing structure, and claims can be processed directly through our practice. This partnership ensures clear policy terms with no unexpected premium increases following claims.
Pregnancy Ultrasound
We offer comprehensive pregnancy confirmation scans for dogs. Conducted from four weeks gestation, these ultrasounds confirm viability, estimate litter size, and monitor puppy development. When combined with pre-mating progesterone testing, the service costs 75. Our 30-minute consultations include expert interpretation and whelping guidance from experienced veterinary surgeons.
Acupuncture Treatment
Certified veterinary acupuncture addresses chronic pain and mobility issues. Delivered by experienced practitioner Rebecca East, sessions occur weekly over four to six weeks. The treatment stimulates natural pain relief mechanisms, particularly effective for arthritis and musculoskeletal conditions. Home visits are available for clients preferring treatment in familiar surroundings.
People
Jonathan Underwood
Practice Owner
With over 20 years veterinary experience, Jonathan established Hawthorn Vets in 2012. He oversees clinical operations and maintains ISO-certified standards across all branches while championing Fear Free practices.
Annelise Underwood
Practice Owner
Co-owner Annelise works alongside Jonathan to ensure exceptional patient care. She focuses on staff development and facility upgrades, maintaining our purpose-built clinics' cutting-edge status since 2012.
Fabian Kaelin
Assistant Director
Joining in 2021, Fabian contributes veterinary expertise and management skills. As Assistant Director, he supports clinical leadership while maintaining direct patient care involvement.
Danielle Kaelin
Practice Manager
Appointed in 2021, Danielle manages daily operations across all three branches. Her leadership ensures smooth service delivery while maintaining our customer-focused approach to pet healthcare.
Rebecca East
Veterinary Surgeon
Certified acupuncturist Rebecca provides both clinic-based care and home visits. She leads our discounted Wednesday mobile service while specialising in pain management treatments for companion animals.
Questions
Do you offer home visits for elderly pets?
Yes, our mobile vet service provides home visits across West Sussex, particularly benefiting elderly or mobility-impaired pets through our discounted Wednesday service.
What pet insurance options do you recommend?
We partner with Pet Proactive to offer transparent insurance policies with £4,000-£12,000 coverage, featuring a single £100 excess and direct claims processing.
Can you perform keyhole surgery for spaying?
Yes, we offer laparoscopic spaying procedures for dogs over 8kg, providing minimally invasive alternatives to traditional methods with £200 additional cost.
How do you handle pet emergencies?
We provide emergency veterinary care with 24/7 availability through our on-call service, ensuring immediate support for urgent medical situations.
Do you offer pregnancy scans for dogs?
Yes, we conduct canine pregnancy ultrasounds from four weeks gestation, priced at £75 when combined with pre-mating progesterone testing.
Are your vets Fear Free Certified?
All our veterinary professionals hold Fear Free Certification, ensuring minimal stress handling techniques for improved animal welfare during consultations.
Reviews (4)
Sue Ruff
Oct 07, 2021
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Excellent service I have used them for previous pets. Alway friendly and helpful. My new baby Monty was treated with care and love.
Stephen Palmer
Aug 30, 2021
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I'm in now so don't care about being taken on... If your from all walks of life and have pets to match, try these... Brilliant
Ellie Bayne
Dec 24, 2020
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Best independent vets in Sussex! They absolutely loved my Timmy, wouldn't send him anywhere else. So grateful that he didn't go to one of the local corporates!
Jill Levack
Sep 16, 2020
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Needed an avian vet. A very rare person at all practices in area! In small birds can't wait for 'next week', frustrating. Staff helpful & sympathetic but unable to treat.
