Business Details
Your Trusted London Real Estate Partner
Alphabet City is a London-based estate agency with over 25 years of experience serving East London, south-east, and north-west London. Established by two school friends, Kye and Rupert, we have grown to operate nine offices across key areas including Hackney, Shoreditch, and Stratford. Our deep local knowledge and commitment to community engagement have earned us a reputation as trusted property experts, with a near-perfect Trustpilot rating and recognition as Best East London Estate Agent. We specialise in property sales, lettings, and new home developments, combining traditional values with modern marketing strategies to deliver exceptional results for clients.Our team prioritises transparency, direct communication, and customer satisfaction, ensuring sellers, buyers, landlords, and renters receive tailored support throughout their property journey. With a proven track record of achieving above-market valuations and rental returns, we remain dedicated to evolving with London's dynamic property landscape while maintaining our founding principles of integrity and local expertise.
Services
Property Sales
Lettings
New Homes
Area Guides
Landlord Services
Highlights and features
- We have over 25 years of experience in London's property market.
- Our local knowledge ensures accurate valuations and strategic marketing.
- We achieve 6.33% higher returns for landlords than average market rates.
- We actively support local communities through charity partnerships.
- Recognised as Best East London Estate Agent by industry awards.
What people say
Exceptional service
Great local knowledge
High rental returns
Professional team
Accurate valuations
Services
Property Sales
Our property sales service combines local market expertise with targeted marketing strategies to maximise your home's value. We provide accurate valuations, professional photography, and nationwide exposure through leading property portals. With a proven track record of achieving above-market prices, our dedicated sales team offers transparent communication and expert negotiation throughout the transaction process.
Lettings
Our comprehensive lettings service delivers exceptional returns for landlords through rigorous tenant vetting and strategic pricing. We manage properties ranging from single apartments to large portfolios, offering regular maintenance checks and timely rent collection. With extensive local knowledge, we attract quality tenants and ensure compliance with all regulatory requirements for hassle-free property management.
New Homes
Specialising in new home developments, we provide end-to-end support from planning permission to market launch. Our team offers expert pricing advice, marketing strategies, and industry connections to maximise project success. We work with developers on both small-scale renovations and large mixed-tenure schemes, ensuring optimal market positioning and sales performance across London's evolving property landscape.
Area Guides
Our detailed area guides help clients make informed decisions about London's most desirable locations. Covering schools, transport links, amenities, and market trends, these resources provide valuable insights into neighbourhood characteristics. Updated regularly by our local experts, the guides support buyers and renters in finding properties that match their lifestyle requirements across East, south-east, and north-west London.
Questions
How do I get a free property valuation?
Contact your nearest Keatons office or use our online valuation tool to receive an accurate market assessment from our local property experts.
What areas do you cover?
We operate across East London, south-east London, and north-west London, with offices in Hackney, Shoreditch, Stratford, and other key locations.
What landlord services do you offer?
We provide full property management, tenant vetting, rent collection, and maintenance services to maximise your investment returns.
How are you different from other agents?
Our local expertise, community focus, and proven track record of achieving above-market returns set us apart from standard estate agencies.
Can you help with new property developments?
Yes, we specialise in new home developments, offering planning advice, marketing strategies, and sales support for residential projects.
Reviews (6)
Sergio Delgado Aller
Dec 10, 2021
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Hello, we are a Spanish couple that after a hard time trying to get out of a very unprofessional landlord we found this company, we have felt absolutely great with it, they helped us during the process of renting a new home. They perfectly understood our current difficult situation. Finally today after a few very hard days we rented the property and solved all the problems. Special thanks to Rebekah who has been an absolutely patient and helpful person for us.
100% recommended.
100% recommended.
Viktor Zhurbenko
Aug 04, 2021
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Recommend to rent apartment with them a specially if first time in London, as they took initiative and were very helpful.
Rented apartment with them for a few years. Good communication, all issues were addressed and fixed in time.
Deposit returned in full within 30 days, and that was again nice and clear.
Rented apartment with them for a few years. Good communication, all issues were addressed and fixed in time.
Deposit returned in full within 30 days, and that was again nice and clear.
Lara Dalla Bona
Aug 20, 2020
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They are not available for appointment, which is fine considering the situation, but they didn't call us back since we left our details (more than 1 week ago).
Muhsin Manir
Oct 02, 2019
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They sold my Victorian terrace house in Poplar E14. They might be a small company but they have the quality and experience to negotiate on our behalf. They marketed in the metro newspaper. Very confident. Would like to commend Christine and Michelle for their hard work and patience not to rush in to selling. It's not about Foxtons anymore - it's about Alphabet City!
Porto Bello
Aug 25, 2019
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Absolutely unprofessional people. I booked a viewing on the phone and confirmed the time with an agent. I called again to check why I didnt receive the address for the property and it turned out they didnt book the viewing.
John Bercow
May 05, 2019
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Absolutely poor service for Buyers, sellers and renters. Rude management and they made my lose over 2500 pounds. Stay well away! If you are buying or renting - try find the same property via a different agent!
