Business Details
35 Years
experience
Emergency
services
Your Trusted Taxi Service in Derby
Established in 1991 through the merger of Roe Farm and Lucky 7 Taxis, Chads Cars has grown to become Derby's leading private hire company. With over 30 years of local expertise, we operate a fleet of 170 licensed vehicles across Derby and Derbyshire, combining traditional values with cutting-edge technology. Our commitment to quality service is demonstrated through 24/7 availability, real-time journey tracking, and multiple payment options including contactless methods. We prioritise local employment, ensuring our drivers possess in-depth knowledge of the area while maintaining rigorous safety standards with advanced DBS checks. Our investment in modern GPS systems and mobile app technology enables efficient bookings with accurate ETAs and fare estimates.As a community-focused business, we maintain transparent pricing with no surge charges during peak times. Continuous fleet expansion and technological upgrades ensure we meet evolving customer needs while preserving our reputation for reliability. Our dual offices support seamless operations for both drivers and passengers throughout the year. Customer feedback drives our improvements, with over 300 reviews attesting to our punctuality, professionalism, and value for money. Looking ahead, we remain dedicated to delivering Derbyshire's premier taxi service through innovation and local expertise.
Services
Airport Transfer
School Runs
Daily Commutes
Shopping Trips
Pet Friendly Rides
Night Out Transfers
Parcel Delivery
Corporate Accounts
Minibus Hire
24/7 Emergency Rides
Details
- Year established: 1991
Highlights and features
- We offer over 30 years of experience in local taxi services
- Our fleet includes 170 licensed vehicles with modern technology
- We provide 24/7 service with no surge pricing
- We accept multiple payment methods including contactless options
- Our drivers have local knowledge and advanced DBS checks
What people say
Arrived on time
Fair prices
Track drivers
Prompt service
Friendly drivers
Services
Airport Transfer
Our airport transfer service provides reliable connections to major UK airports with professional drivers familiar with optimal routes. Vehicles feature real-time GPS tracking for accurate ETAs and include modern amenities for passenger comfort. Bookings can be made through our app with guaranteed fixed pricing.
School Runs
We offer dedicated school run services with punctual pickups and drop-offs for educational institutions across Derbyshire. Our drivers undergo enhanced DBS checks while vehicles maintain strict cleanliness standards. The service includes real-time tracking for parental reassurance and flexible scheduling options.
Parcel Delivery
Our local parcel delivery and pickup service operates across Derby and surrounding areas with same-day options available. Packages are transported in secure vehicles with tracking capabilities. The service includes electronic proof of delivery and flexible booking through our mobile application.
Pet Friendly Rides
We provide pet-friendly transportation with vehicles equipped to safely accommodate animals. Specialised cleaning protocols ensure hygiene between journeys while drivers receive training in animal handling. This service includes designated waiting times for pet comfort during transfers.
24/7 Emergency Rides
Our round-the-clock emergency service guarantees immediate vehicle dispatch with average response times under 15 minutes. Available 365 days a year, this service includes priority dispatch during adverse weather conditions and direct communication channels with control centre staff.
Questions
How can I book a taxi with Chads Cars?
Book through our mobile app, website, or phone line 01332 666 222. The app offers real-time tracking and fare estimates while our IVR system supports immediate bookings.
What payment methods do you accept?
We accept cash, all major cards, Google Pay, Apple Pay, PayPal, and SMS payment links. Contactless payments are available for journeys under £100.
Are your services available 24/7?
Yes, our full fleet operates 24 hours a day, 7 days a week with no additional charges for late-night or early-morning bookings.
Do you provide long-distance transfers?
We offer transfers across Derbyshire and to major UK destinations including airports and cities. Book in advance for guaranteed vehicle availability on longer journeys.
How do you ensure passenger safety?
All drivers undergo advanced DBS checks while vehicles receive regular sanitisation. Our GPS tracking system allows real-time monitoring of all journeys for added security.
Do you offer corporate account options?
Yes, we provide business accounts with monthly invoicing and dedicated account management. Contact our office for tailored corporate transport solutions.
