Business Details
24 Years
experience
Trusted Property Lettings & Management in Thames Ditton
Established in 2002, Walker Lettings & Management is a family-run independent agency specialising in property lettings and management. Our deep local market knowledge and experience enable us to provide tailored services for landlords and tenants across Thames Ditton and surrounding areas. We prioritise customer satisfaction through a client-centric approach, offering transparent pricing with no renewal fees or VAT on fees. Our team combines professionalism with a personal touch, ensuring properties from studio flats to corporate homes are managed efficiently. We serve a 10-mile radius including Kingston, Surbiton, and Twickenham, handling over 20 years of accumulated expertise in residential lettings.Our commitment to ethical practices is demonstrated through membership in Client Money Protect and the Property Redress Scheme. We differentiate ourselves by focusing exclusively on lettings, avoiding the conflicts of sales-driven agencies. Our services include tenant finding, rent collection, and full management, all adaptable to individual client needs. Client testimonials consistently highlight our responsiveness, reliability, and attention to detail. As a smaller agency, we ensure every client receives equal attention, maintaining open communication channels throughout the tenancy lifecycle.
Services
Tenant Finding
Rent Collection
Full Management
Property Management
Lettings
Details
- Year established: 2002
Highlights and features
- We offer no renewal fees for ongoing tenancies
- Our team has 20+ years of local lettings market expertise
- We provide tailored management agreements to suit individual needs
- Exclusive focus on property lettings rather than sales
- We maintain transparent pricing with no hidden charges
Associations and certifications
- Client Money Protect
- Property Redress Scheme
What people say
Professional and trustworthy
Personal and thorough service
Prompt attention
Speed and efficiency
Reliable agency
Services
Tenant Finding
Our tenant finding service matches quality applicants with rental properties through rigorous vetting processes. We conduct comprehensive credit checks, employment verification, and previous landlord references to ensure suitable placements. This service includes property marketing, viewings coordination, and tenancy agreement preparation, with no renewal fees for ongoing tenancies.
Rent Collection
We manage all aspects of rent collection including timely payment processing, arrears tracking, and financial reporting. Our system provides landlords with regular income statements while maintaining tenant communication regarding payment schedules. This service includes automated reminders and formal procedures for late payments as specified in tenancy agreements.
Full Management
Our comprehensive management service covers every aspect of property maintenance and tenant relations. This includes rent collection, repair coordination, property inspections, and compliance management. We handle emergency repairs, routine maintenance, and legal compliance documentation while providing landlords with regular property status updates and financial reports.
Property Management
We offer complete property oversight from tenancy start to finish, including inventory management, deposit handling, and regulatory compliance. Our service ensures properties meet safety standards with regular inspections and maintenance scheduling. We maintain detailed records of all property transactions and communications for both landlords and tenants.
Lettings
Our lettings expertise covers the complete rental lifecycle from property preparation to tenant placement. We provide market analysis for competitive pricing, professional property presentation, and targeted marketing across multiple platforms. The service includes tenancy agreement preparation, deposit administration, and ongoing support for both landlords and tenants throughout the rental period.
Questions
What lettings services do you offer?
We provide tenant finding, rent collection, and full property management services with no renewal fees for ongoing tenancies.
Are there additional fees beyond the advertised rent?
No renewal fees or VAT apply. Standard charges include rent, security deposit (up to 5 weeks), and reasonable administrative charges as permitted by law.
Which areas do you cover?
We operate within a 10-mile radius of Thames Ditton including Surbiton, Kingston, Twickenham, and Esher.
How do you handle property maintenance?
Our full management service includes proactive maintenance scheduling, emergency repair coordination, and regular property inspections.
What makes you different from other agents?
We specialise exclusively in lettings with no renewal fees, offering tailored agreements and maintaining personal service for all clients.
How are tenant applications processed?
Applications undergo credit checks, employment verification, and reference checks through independent agencies to ensure suitability.
