Business Details
50+ Years
experience
Emergency
services
Your Trusted Business Insurance Partner Since 1972
Profile Insurance Services has built a national reputation for excellence in insurance brokerage, underpinned by decades of local service and expertise. Established in 1972 by John and Joan Glendinning, we are proud to be part of the UK's Top 30 insurance brokers. Our independence allows us to prioritize client needs, offering tailored solutions through strong relationships with major insurers. With over 50 years of experience, we combine deep industry knowledge with a commitment to innovation and client-centric service. Our team of specialists delivers comprehensive risk management and insurance coverage for businesses and individuals across diverse sectors. We emphasize transparency, ethical practices, and long-term client relationships, supported by a dedicated claims team that ensures swift resolution of claims.Recognized for organic growth and client retention, we maintain a flat organizational structure that fosters accessibility and personalized service. Our corporate social responsibility initiatives reflect our commitment to sustainability and community support. Backed by client testimonials and industry accolades, we provide expert advice, competitive pricing, and holistic risk solutions. Our success is driven by client recommendations and a focus on delivering value beyond traditional brokerage services.
Services
Commercial Combined Insurance
Cyber Liability Insurance
Employee Benefits
Landlord Insurance
Professional Indemnity
Management Liability
Real Estate Insurance
Commercial Motor
Household Insurance
Travel Insurance
Details
- Year established: 1972
Highlights and features
- We offer 50+ years of insurance brokerage expertise with national reach.
- Our FCA-regulated services ensure compliance and client protection.
- Local presence with dedicated regional offices across the UK.
- Independent advice from specialists covering 10+ industry sectors.
- 95%+ client retention rate through personalized service and competitive pricing.
Associations and certifications
- Financial Conduct Authority
- UK's Top 30 Insurance Broker
What people say
Experts in their field
Competitive premiums
Strategic advice
Never complacent
Effective competition
Services
Commercial Combined Insurance
Our Commercial Combined Insurance offers comprehensive coverage for businesses, integrating property, liability, and business interruption protection. Tailored to specific industry needs, this policy safeguards against physical damage, legal claims, and operational disruptions. With access to leading insurers, we ensure competitive pricing and customized terms that align with your business's risk profile and continuity requirements.
Cyber Liability Insurance
Cyber Liability Insurance protects organizations against losses from data breaches, cyber attacks, and digital security failures. Our specialists design policies covering legal costs, regulatory fines, and recovery expenses. With increasing cyber threats, this coverage is essential for businesses handling sensitive information, ensuring financial protection and support during incident response and business continuity management.
Professional Indemnity
Professional Indemnity insurance covers claims arising from professional negligence, errors, or omissions in service delivery. Essential for consultants, legal professionals, and technical experts, this policy provides financial protection against client lawsuits. Our brokers secure policies with appropriate limits and exclusions tailored to specific professions and risk exposures.
Employee Benefits
Our Employee Benefits solutions offer comprehensive workplace insurance packages including pensions, health coverage, and life insurance. Designed to enhance employee retention and satisfaction, these programs provide tax-efficient benefits while meeting regulatory requirements. We work with employers to create customized packages that align with business objectives and workforce needs.
Landlord Insurance
Landlord Insurance provides specialized protection for property owners, covering buildings, loss of rent, and liability claims. Our policies address unique risks associated with rental properties, including tenant-related damages and legal disputes. With access to specialist insurers, we ensure comprehensive coverage that protects investment properties and income streams.
People
Nick Houghton
Group CEO
Nick Houghton leads Profile Insurance Services's strategic growth as Group CEO, bringing extensive insurance industry experience. With a career spanning decades, he has driven the company's expansion into new markets while maintaining its core values of client-centric service and independence.
Jake Fox
Group Managing Director
Jake Fox oversees group operations as Managing Director, specializing in risk management and insurance solutions. With deep expertise in professional indemnity and corporate insurance, he has strengthened client relationships and expanded service offerings while maintaining the company's commitment to ethical practices.
Nigel Wood
Managing Director, Corporate
Nigel Wood leads the Corporate division, providing strategic insurance solutions for large organizations. His expertise in corporate risk management and client relationship building has made him a trusted advisor for businesses seeking comprehensive protection and competitive market positioning.
Marc Smith
Managing Director, Employee Benefits
Marc Smith specializes in designing comprehensive employee benefit packages that enhance workforce satisfaction and retention. With extensive knowledge of pension schemes and workplace insurance, he helps businesses create competitive compensation strategies that align with regulatory requirements and organizational goals.
Tom Pullinger
Client Director
Tom Pullinger serves as Client Director, focusing on delivering tailored insurance solutions for mid-sized businesses. His approach combines deep market knowledge with personalized service, ensuring clients receive optimal coverage and support through both routine operations and claim situations.
Questions
What types of business insurance do you offer?
We provide commercial combined, cyber liability, professional indemnity, management liability, and real estate insurance, along with specialized coverage for construction, healthcare, and professional services sectors.
How do you help clients with claims?
Our dedicated claims team with 50+ years' experience ensures swift resolution through direct support, loss adjuster coordination, and prioritization of valid claims to minimize business disruption.
Are you regulated by industry authorities?
Yes, we're authorized and regulated by the Financial Conduct Authority (FCA 116687) and operate as part of the UK's Top 30 insurance brokers with transparent compliance practices.
Can you help with personal insurance needs?
We offer household, private motor, and travel insurance solutions alongside business coverage, providing comprehensive protection for both personal and commercial assets through integrated risk management.
How do you ensure competitive pricing?
Our independence allows us to negotiate with multiple insurers, creating genuine competition for your risk while maintaining market-leading coverage terms and premium optimization.
What industries do you specialize in?
We serve construction, healthcare, professional services, real estate, retail, and sports sectors, with expertise in emerging industries and tailored solutions for unique business requirements.
Reviews (2)
Emma Wynne
Dec 26, 2020
Report
Positive:Professionalism,Quality,Responsiveness
Excellent service, very personal to our needs rather than off the shelf.
Excellent service, very personal to our needs rather than off the shelf.
Gareth Wax
Aug 26, 2017
Report
Profile provide what is missing in modern insurance - attention to detail, perseverance, a commitment to their clients to do the very best for them and a truly personal service. Excellent.
