Business Details
15 Years
experience
Your Trusted Insurance Partner in London
Founded in 2011, ESL Insurance operates as a dynamic team of independent insurance experts dedicated to delivering tailored insurance solutions for both commercial and personal clients across the UK. Our team combines 25 years of collective experience with a commitment to understanding individual client needs, whether for business operations or personal ventures such as holidays. We leverage access to a wide panel of insurers, including Lloyd's of London, to source policies that align with clients' protection requirements and budgetary constraints. Our approach prioritises direct communication through phone, in-person meetings, or online consultations, ensuring clients receive personalised advice. We maintain efficient systems to streamline service delivery while preserving the value of direct client interaction.Our claims management process is designed to alleviate stress by providing proactive support and updates throughout the settlement process. We are authorised and regulated by the Financial Conduct Authority, underscoring our adherence to industry standards. Our commission structure, received directly from insurers, ensures competitive pricing for all quoted policies. We serve clients nationwide from our London base, offering face-to-face consultations for commercial clients to address specific insurance concerns. Our focus remains on resolving client challenges promptly and fairly, with escalation pathways available through the Financial Ombudsman Service when needed.
Services
Commercial Combined Insurance
Motor Fleet Insurance
Motor Trade Insurance
Household Insurance
Landlords Insurance
Professional Indemnity
Directors and Officers Insurance
Travel Insurance
SME Insurance
Property Owners Insurance
Details
- Year established: 2011
Highlights and features
- We offer 25 years of combined experience in insurance brokering.
- We provide access to major insurers including Lloyd's of London.
- Our team prioritises personalised service through direct communication.
- We maintain efficient systems without compromising personal client interaction.
- We offer proactive claims management support to alleviate stress.
Associations and certifications
- Financial Conduct Authority
What people say
Personalised service
Proactive claims support
Competitive pricing
Industry expertise
Flexible policies
Services
Commercial Combined Insurance
Our Commercial Combined Insurance offers comprehensive coverage for businesses, integrating multiple protections into a single policy. We tailor solutions for SMEs, shops, cafes, and garages, addressing risks like property damage, liability, and business interruption. Our face-to-face consultations ensure policies align with specific operational needs.
Motor Fleet Insurance
Motor Fleet Insurance provides cost-effective protection for businesses managing multiple vehicles. We source policies that cover commercial fleets against accidents, theft, and third-party claims while offering flexible terms. Our approach balances competitive pricing with robust coverage tailored to fleet size and usage patterns.
Household Insurance
Household Insurance safeguards residential properties against risks like fire, theft, and weather damage. We offer policies covering buildings, contents, and liability, with options for high-value items. Our commission structure ensures competitive pricing without compromising coverage adequacy for homeowners and tenants.
Professional Indemnity
Professional Indemnity insurance protects businesses against claims for negligence or inadequate advice. We arrange policies covering legal costs and compensation for errors in professional services. This is essential for consultants, advisors, and firms requiring protection against client disputes over service delivery.
Travel Insurance
Travel Insurance covers unexpected events during trips, including medical emergencies, trip cancellations, and lost luggage. We provide policies for individuals and families, ensuring peace of mind for domestic and international travel. Our solutions adapt to specific activities and destinations.
People
E-Surance Solutions Ltd Team
Insurance Advisers
Our team of experienced insurance advisers combines 25 years of industry expertise with a client-focused approach. We prioritise understanding individual business and personal insurance needs through direct communication and on-site consultations.
Questions
What types of insurance does ESL Insurance Services offer?
We provide commercial and personal insurance, including motor fleet, household, professional indemnity, and travel policies tailored to client needs.
How do you ensure competitive pricing for insurance policies?
We receive commission directly from insurers, allowing us to offer policies at the best available price without compromising coverage quality.
Can you assist with complex insurance requirements?
Yes, our team specialises in addressing complex risks through access to major insurers like Lloyd's of London and customised policy solutions.
What support do you provide during the claims process?
We offer proactive claims management, liaising with insurers to provide updates and secure settlements while minimising client stress.
Are you regulated by any industry authorities?
We are authorised and regulated by the Financial Conduct Authority, ensuring compliance with industry standards and client protection.
Do you serve clients outside London?
Yes, we operate nationwide across the UK, offering face-to-face consultations and remote support for both commercial and personal insurance needs.
Reviews (2)
Hezha Hamasaleh
May 28, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Super speedy service at a fantastic price! ESL have now registered 3 of my businesses! Will always return here!
Super speedy service at a fantastic price! ESL have now registered 3 of my businesses! Will always return here!
Ozgur Kocak
Aug 16, 2019
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Great knowledge about Commercial insurance. Very trustful and reliable people. They always achieve the best quotes and make sure the customer gets what they need. I have all my properties insured by them.
