Business Details
48 Years
experience
Your Trusted Taxi Insurance Partner in London
Established in 1978, Crossroads Insurance has built a reputation for providing reliable and tailored insurance solutions to taxi drivers and commercial vehicle operators across London. Our team of expert advisors specialises in negotiating bespoke policies with underwriters, ensuring clients receive comprehensive coverage that meets their specific needs. As a member of the British Insurance Brokers Association (BIBA) and an FCA-authorised firm, we adhere to the highest industry standards while maintaining a commitment to transparency and client-centric service.With over four decades of experience, we combine deep industry knowledge with flexible benefits plans to protect clients against unforeseen events. Our dedicated advisors prioritise clear communication and swift service, offering both telephone consultations and an easy-to-use online form for policy arrangements. Backed by our ombudsman service, we ensure complete client satisfaction through every stage of the insurance process.
Services
Taxi Insurance
Commercial Vehicle Insurance
Minifleet Insurance
Courier Insurance
Motor Trade Insurance
Car Insurance
Liability Insurance
Details
- Year established: 1978
Highlights and features
- We are FCA-authorised with over 40 years of insurance expertise
- Our team negotiates directly with insurance underwriters on your behalf
- We offer both online and telephone policy arrangement options
- We maintain BIBA membership for industry-standard compliance
- Our advisors provide clear explanations of policy terms and coverage
Associations and certifications
- BIBA
- Financial Conduct Authority
What people say
Excellent service
Professional staff
Competitive quotes
Quick NCB letter
Personalised support
Services
Taxi Insurance
Specialist taxi insurance policies tailored for London drivers. Our coverage protects against accidents, theft, and third-party claims while offering flexible payment options. With direct underwriter negotiation, we ensure competitive premiums that reflect individual risk profiles. Our advisors help navigate policy terms and exclusions to ensure complete protection for both drivers and vehicles.
Commercial Vehicle Insurance
Comprehensive coverage for work vans and commercial vehicles operating across London. Policies protect against site visits, goods transportation, and equipment storage risks. We offer tailored solutions for varying business sizes with options for multi-vehicle fleets. Our team ensures compliance with industry regulations while maintaining cost-effective premium structures.
Minifleet Insurance
Flexible insurance solutions for businesses operating 1-15 vehicles. Coverage includes damage protection, liability claims, and business interruption support. Our policies adapt to diverse sectors including construction, delivery, and trades services. We provide customised risk management strategies that balance comprehensive protection with operational cost efficiency.
Courier Insurance
Specialist policies for parcel and food delivery services operating in London. Coverage includes vehicle protection, goods-in-transit insurance, and third-party liability. We cater to both part-time and full-time couriers with options for multiple delivery platforms. Our advisors ensure policies accommodate varying working patterns while maintaining continuous protection.
Motor Trade Insurance
Tailored insurance for vehicle businesses covering sales, repairs, and modifications. Policies protect premises, stock, and equipment while including liability coverage for customer vehicles. We offer flexible terms for different business models including dealerships and repair workshops. Our team understands sector-specific risks and provides appropriate risk mitigation strategies.
Questions
How do I get a taxi insurance quote?
Complete our online form or call 020 8374 9331 during office hours. Our advisors will gather your details and provide a tailored quote within minutes.
What areas do you cover?
We primarily serve London taxi and commercial vehicle operators, with policy arrangements available nationwide through our telephone and online services.
Do you offer flexible payment options?
Yes, we provide various payment plans including monthly instalments. Our advisors will discuss suitable options when arranging your policy.
What if I need to make a complaint?
Contact our office directly to resolve concerns. If unresolved, you may escalate to our FCA-regulated ombudsman service for independent review.
Can I customise my insurance policy?
Absolutely. Our advisors tailor coverage to your specific needs, adjusting excess amounts, adding optional extras, and negotiating terms with underwriters.
How long does coverage last?
Policies typically run for 12 months with renewal options. We'll contact you before expiration to arrange continuation or adjustments to your coverage.
