Business Details
32 Years
experience
Emergency
services
Your Trusted 24/7 Veterinary Care in Norwich
Taverham Vets was founded in March 1994 by Roger Bannock on Fakenham Road, where he was born. Over nearly 30 years, we have expanded to three veterinary practices in Norfolk located in Taverham, Costessey, and Aylsham. As the only RCVS-accredited Small Animal Hospital in Norwich, we maintain the highest standards of veterinary care with advanced equipment and 24/7 onsite veterinary staff. Our hospital features a CT scanner, dedicated operating theatres, an isolation ward, dentistry suite, and modern kennel facilities. We prioritise compassion and clinical excellence, offering round-the-clock emergency support and a range of specialist services including hydrotherapy, laparoscopic surgery, and dental care.Our team of experienced veterinary surgeons, nurses, and support staff are committed to delivering exceptional care for pets and support for their owners. We also operate The Cat Hotel, a luxury cattery, and provide home visits when appropriate. Our services are designed to support pets' health and well-being throughout their lives, with a focus on preventive care through our Pet Health Club. We are dedicated to continuous improvement, investing in staff training and cutting-edge technology to ensure the best outcomes for animals in our care.
Services
Emergency vet
Dental care
Hydrotherapy
Laparoscopic spays
Pet boarding
Details
- Year established: 1994
Highlights and features
- 24/7 emergency veterinary services with dedicated night team
- RCVS-accredited Small Animal Hospital status in Norwich
- Advanced facilities including CT scanning and laparoscopic surgery
- Specialist veterinary nurses and hydrotherapy services
- Luxury cattery and comprehensive preventive care programs
Associations and certifications
- Royal College of Veterinary Surgeons (RCVS)
What people say
24/7 emergency service
Compassionate staff
Professional treatment
Clear communication
Specialist facilities
Services
Emergency vet
Our dedicated emergency service operates 24/7 with specialist equipment and experienced night team. We handle critical cases including trauma, poisoning, and acute illnesses. Patients receive immediate assessment and pain management, with access to blood transfusions and emergency surgeries.
Laparoscopic spays
Minimally invasive spaying using advanced laparoscopic technology. Two small incisions enable precise ovary removal with reduced pain and faster recovery. Includes post-operative checks and pain management. Ideal for improved patient comfort and quicker healing.
Dental care
Comprehensive dental services including digital x-rays, scale and polish, and complex extractions. Staged procedures ensure patient safety with separate anaesthetics. Specialised dentistry suite with certificate-qualified veterinary surgeons providing thorough oral examinations and treatments.
Hydrotherapy
Underwater treadmill therapy for rehabilitation and fitness. Customised programmes improve mobility, muscle strength, and recovery from surgery. Supervised sessions adjust water height, speed, and temperature to meet individual patient needs and treatment goals.
Pet boarding
Luxury veterinary-led boarding facility with air-conditioned enclosures. Daily health checks by qualified staff and 24/7 emergency cover. Spacious enclosures with exercise areas and medical care available. Pet Health Club members receive discounted rates for boarding services.
People
Jo Spellman-Marriott
Clinical Director
Advanced Practitioner in Small Animal Medicine with RCVS certification. Specialises in complex internal medicine cases and leads clinical standards at Taverham Vets.
Tom Robertson
Clinical Director
Veterinary surgeon with specialist qualifications in veterinary dermatology and dentistry. Oversees clinical operations and specialist referrals at the hospital.
Helen Steele
Clinical Director
Graduate of the Royal Veterinary College with expertise in endocrinology. Manages complex medical cases and contributes to continuing education programmes for veterinary professionals.
Claire Willis
Veterinary Surgeon
Night team specialist with postgraduate qualifications in emergency and critical care. Manages hundreds of emergency cases annually and mentors junior veterinary staff.
Chrislyn Coolman
Veterinary Surgeon
Certificate holder in Small Animal Dentistry. Focuses on advanced dental procedures and oral surgery, ensuring comprehensive oral health management for patients.
Questions
What emergency veterinary services do you offer?
We provide 24/7 emergency care with dedicated night team and specialist equipment. Services include trauma management, blood transfusions, and critical care monitoring.
Do you accept payment plans for veterinary treatment?
Yes, we offer Klarna payment options for veterinary bills, allowing flexible payment arrangements for our clients.
What specialist facilities are available?
Our hospital features CT scanning, laparoscopic surgery, hydrotherapy treadmill, dental suite with digital x-rays, and isolation wards for infectious cases.
Can you accommodate pets requiring special medical care?
Yes, our night team includes specialists in emergency care, and we have facilities for monitoring critically ill patients with round-the-clock veterinary supervision.
What preventive care programmes do you offer?
We provide Pet Health Club memberships with wellness screening, vaccinations, and dental care plans to support long-term pet health.
Reviews (6)
Lydia Lay
Jan 05, 2022
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Taverham vets are wonderful, we have had experiences both at Taverham and Longwater Lane branches. With our rabbit Hyphae, they were amazing and did all they could for her. She would have been very grateful, as we were. With our cats now, they are as youd want a vet to be: going by prices previously quoted instead of new prices, they are polite and informative towards payment plans and knowledge/information needed for health. Thank you Taverham Vets xx
Dominion Clown
Dec 09, 2021
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I went there last Tuesday for my cat to have an abscess drained. The vet was fantastic, and she ensured both our cat and us were reassured. Our cat normally hates going yo the vet, but the relaxing and friendly environment made a big difference!
Ruth Sanders
Oct 17, 2021
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Positive:Professionalism
Fantastic vets! Was recommended by a friend and so glad we registered. Nothing is ever too much trouble and the team is kind welcoming and knowledgeable. So reassuring to have such good care for our feline family members.
Fantastic vets! Was recommended by a friend and so glad we registered. Nothing is ever too much trouble and the team is kind welcoming and knowledgeable. So reassuring to have such good care for our feline family members.
Victoria Ellen
Sep 25, 2021
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Positive:Professionalism,Reliability
All staff are always welcoming and friendly. After my last visit with a poorly pup, Jenny even called to check up on him in the evening - brilliant unexpected gesture which really shows how much they care.
All staff are always welcoming and friendly. After my last visit with a poorly pup, Jenny even called to check up on him in the evening - brilliant unexpected gesture which really shows how much they care.
Karen Seaman
Sep 21, 2021
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Positive:Professionalism
Taverham Vets have been excellent in every way. My cocker spaniel is 11 and has been with the practice from his first jabs. They were brilliant with my first spaniel who was blind too. Highly recommended.
Taverham Vets have been excellent in every way. My cocker spaniel is 11 and has been with the practice from his first jabs. They were brilliant with my first spaniel who was blind too. Highly recommended.
Trish Bamber
Aug 30, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
Always keep you updated when your pet is in their care, saved our little girls life, absolutely awesome team x
Always keep you updated when your pet is in their care, saved our little girls life, absolutely awesome team x
