Business Details
18 Years
experience
Emergency
services
Your Trusted Letting Partner in Plymouth
Established in 2008, P L Properties is a family-run, independent letting agency based in Plymouth. We specialise in residential lettings across Plymouth and surrounding areas, prioritising a personal touch in all our services. Our team manages every aspect in-house, from property valuations to maintenance, ensuring transparency and direct communication. With over 1,500 successful tenancies, we offer competitive fees without hidden charges or markups. Our Fully Managed Service, priced at 12%, includes no additional costs for landlords or tenants.We avoid outsourcing maintenance and use skilled contractors at fair rates, ensuring quality and affordability. Clients benefit from dedicated support during office hours and 24/7 emergency assistance. We prioritise long-term relationships over aggressive sales tactics, offering free, no-obligation consultations. Our commitment to ethical practices and client satisfaction has made us a trusted choice for landlords and tenants alike.
Services
Fully Managed Service
Tenant Find Service
Residential Lettings
Property Valuation
Emergency Maintenance
Details
- Year established: 2008
Highlights and features
- We offer fully in-house services with no call centres or outsourced maintenance.
- Our fee structure is competitive with no hidden charges or markups.
- We have established over 1,500 tenancies since 2008.
- We provide a personal touch with direct access to our team.
- We ensure transparency with no hidden fees or upselling.
What people say
Professional and efficient
Amazing tenants
Services
Fully Managed Service
Our Fully Managed Service handles all aspects of property letting, from tenant sourcing to maintenance. Landlords benefit from a 12% fee (10% + VAT) with no hidden charges. We ensure seamless communication and direct support for both landlords and tenants.
Tenant Find Service
We match properties with suitable tenants through rigorous vetting processes. This service includes property marketing, viewings, and tenant selection, ensuring quality placements without additional fees for landlords or tenants.
Emergency Maintenance
Urgent property issues are addressed via our 24/7 emergency line. We coordinate rapid responses from trusted contractors, prioritising safety and minimising disruption for tenants and landlords outside regular office hours.
Property Valuation
We provide free, no-obligation property valuations to determine competitive rental prices. Our local expertise ensures accurate assessments tailored to Plymouth's market conditions and property specifics.
Residential Lettings
Specialising in residential property rentals across Plymouth, we offer tailored solutions for landlords and tenants. Services include lease agreements, compliance checks, and ongoing management to ensure smooth tenancies.
Questions
What fees do you charge for letting services?
Our Fully Managed Service costs 12% (10% + VAT) with no hidden charges or markups for landlords or tenants.
How do you handle emergency maintenance requests?
Emergencies are managed via our 24/7 line (07807 051 766) with rapid contractor response to resolve urgent issues.
Do you outsource property maintenance?
No, we use trusted in-house contractors at fair rates without markup, ensuring quality and cost control.
How do you differ from other letting agents?
We prioritise personal service, transparency, and no-pressure consultations, avoiding call centres and hidden fees.
Can I use my own contractor for property repairs?
Yes, we accommodate landlord-preferred contractors while offering vetted alternatives at competitive prices.
Reviews (7)
Peter Marr
Dec 20, 2020
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We rented a property from pl properties for approximately 2 years and really looked after it, we did however find the frequency of inspections to be uncomfortably frequent, however there was little issue during the tenancy. The majority of issues start when we wanted to leave, the letting agent seemed to have a personal vendetta and was very rude and aggressive towards my wife during the final inspection. He had decided without proof that we had kept animals in the property and attempted to retrieve money from our deposit in order to fumigate. Emails were sent that could be deemed as aggressive
Raymondo Mowatt
Aug 27, 2020
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Plymouths number one letting agency. Always willing to help out with enquiries with a smile. Would not hesitate to use them again or to recommend to a person thinking of renting a house. Like I say they are the number one go to letting agency.
James Arching
Jun 02, 2020
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This is by far the worst estate agents I have ever been with. Do not use them or you will just be constantly stressed and anxious at having to deal with them
The only time they were actually helpful and friendly was when I was interested in the property, just so they can draw you in. Once a contract is signed, they couldn't care less about you. Staff are unbelievable rood, I have called the office on multiple occasions where the staff don't even introduce themselves and state their names, most likely because they know how rude they are and don't want people to say their names in the reviews
The only time they were actually helpful and friendly was when I was interested in the property, just so they can draw you in. Once a contract is signed, they couldn't care less about you. Staff are unbelievable rood, I have called the office on multiple occasions where the staff don't even introduce themselves and state their names, most likely because they know how rude they are and don't want people to say their names in the reviews
Stuart Harry
Dec 16, 2019
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I've had some terrible experiences with estate agents before and I have rented properties over the years from various estate agents in Plymouth and in Cardiff and I am delighted to say that the service I have received thus far from PL Properties is by far and away the best I have ever received. They left us alone with no hassle whatsoever. These guys are the best in Plymouth and I would definitely use them again. Thanks guys!
Gary Millard
Oct 15, 2019
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The most unhelpful unfriendly company l have ever had the misfortune to deal with. As a customer they do not care about any concerns you may have , you are merely treated as part of a cattle market! Use them at your peril.
Darren H.
Aug 02, 2019
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Worst Estate Agents I have ever come across!! Very rude people (in specific: Sera and Mike). If you want an estate agent that does not respect you or your views, does not operate within the law (such as not responding to information requests) and is merely focused on taking your money than this is the agency for you! I have never in my whole life been treated with such disrespect and vile attitudes as with them. I would NOT RECOMMEND them to ANYONE!!!!!!!
David Walliams
Oct 09, 2018
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Ignored my multiple emails and calls about repairs that needed doing in the flat. I had to move out because of this. They then tried to invoice me for the repairs and tried to keep my deposit. The deposit scheme refunded it to me in full.
