Business Details
27 Years
experience
Your Trusted Partner for Property Sales & Lettings in Plymouth
Established in 1999, we are a multi-award-winning independent estate agency with over 25 years of experience serving Plymouth and surrounding areas. Our team of 20 skilled professionals specialises in property sales, lettings, and rental valuations, combining local expertise with national accreditation through Propertymark and CTSI membership. We pioneered the 'Rent Paid... Guaranteed' service and maintain a strong reputation for exceptional customer care, achieving optimal outcomes for clients selling, buying, letting, or renting properties. Our commitment to quality is demonstrated through continuous professional development, including Energy Performance Certificate accreditation since 2007.With two strategically located offices in Mutley Plain and Crownhill, we provide comprehensive property solutions supported by a dedicated team of qualified professionals. Our expansion into lettings in 2014, led by Lettings Director Jacqui Courtier, has established us as one of Plymouth's most successful property agencies. We maintain transparent business practices, invest in staff development, and prioritise client satisfaction through our proven track record of delivering on promises.
Services
Property Sales
Rental Valuations
Lettings Service
Rent Guaranteed
EPC Service
Details
- Year established: 1999
Highlights and features
- We offer 25+ years of local property market expertise
- Our 'Rent Paid... Guaranteed' service ensures financial security for landlords
- We maintain Propertymark accreditation for professional standards
- Our team includes qualified Energy Performance Certificate providers
- We have a proven track record of winning industry awards
Associations and certifications
- Propertymark
- CTSI
What people say
Exceptional service
Guaranteed rent reliable
Professional team
Efficient lettings
Award-winning expertise
Services
Property Sales
We specialise in property sales with expert valuation services and comprehensive marketing strategies. Our experienced estate agents guide clients through every stage of selling their homes, ensuring optimal pricing and swift transactions. With 25 years' local market knowledge, we connect sellers with qualified buyers through our extensive network and proven sales techniques.
Lettings Service
Our lettings service offers fully managed property management and tenant finding solutions. Led by Lettings Director Jacqui Courtier, we provide rigorous tenant vetting, legal compliance, and maintenance support. The 'Rent Paid... Guaranteed' service ensures landlords receive consistent income while we handle all aspects of property management.
Rental Valuations
We offer accurate rental valuations based on current market conditions and property specifics. Our lettings experts assess location factors, property condition, and comparable listings to determine optimal rental pricing. This service helps landlords maximise returns while maintaining competitive positioning in Plymouth's rental market.
EPC Service
We provide Energy Performance Certificate (EPC) services conducted by qualified assessors. This mandatory requirement for property rentals is completed efficiently with detailed reports on energy efficiency and improvement recommendations. Our assessors have maintained accreditation since EPCs were introduced in 2007.
Rent Guaranteed
Our unique 'Rent Paid... Guaranteed' service offers landlords financial security with fixed monthly payments regardless of tenancy status. We manage all aspects of property maintenance and tenant issues while ensuring consistent income. This innovative solution protects landlords against void periods and rental arrears.
People
Ian Mitchell
Founder & Director
Founder of Plymouth Homes with 25+ years' property experience. Qualified through College of Estate Management. Specialises in property valuations and Energy Performance Certificates. Led business expansion into lettings in 2014 while maintaining core sales operations.
Jacqui Courtier
Lettings Director
Lettings Director with 25+ years' industry experience. Former Regional Executive for ARLA Propertymark. Introduced 'Rent Paid... Guaranteed' service. Manages lettings operations and team development. Holds professional qualifications in property management and landlord services.
Questions
What property services do you offer in Plymouth?
We provide property sales, rental valuations, lettings services, and Energy Performance Certificates. Our 'Rent Paid... Guaranteed' service offers unique security for landlords.
How long have you operated in Plymouth?
We've served Plymouth since 1999, with 25+ years' combined experience. Our Mutley Plain office opened in 1999, followed by Crownhill in 2004.
What makes your lettings service different?
Our 'Rent Paid... Guaranteed' service ensures landlords receive fixed monthly payments regardless of tenancy status, combined with professional property management and tenant vetting.
Are your staff qualified professionals?
All staff hold relevant property qualifications. We maintain Propertymark accreditation and employ certified Energy Performance Certificate assessors since 2007.
Reviews (6)
Francis Petipher-Bartley
Nov 16, 2021
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I cannot sing this firm's praises highly enough. Every single member of staff I have dealt with has been professional, courteous and gone above and beyond. Jessica has helped me through every step of the rental process and pulled out all the stops to get me and my little one in a new home. A huge thank you to Jessica, Jade, Jacqui, Nakita and Matt
Jaci G.
Oct 18, 2021
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Bought and sold house through Plymouth Homes.
Rob, Steve and Jan extremely helpful highly recommend this company. If you want a quick sale why not try Plymouth Homes. Thankyou from Mr and Mrs Greer
Rob, Steve and Jan extremely helpful highly recommend this company. If you want a quick sale why not try Plymouth Homes. Thankyou from Mr and Mrs Greer
Donna Taylor
Oct 13, 2021
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Having liaised with Jade over the past few days I have been really impressed with her helpfulness, professionalism and her assistance. Jade has definitely gone above and beyond. This also continued with helpfulness of Jacqui her colleague. Both staff members have been exceptional. Thank you both for your hard work and assistance it has been greatly appreciated.
Alistair Lambert
Aug 18, 2021
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The Team at Plymouth Homes are brilliant. They have access to reliable and trustworthy contractors. I needed to sell a properly which was previously let by them. During the conveyancing period they helped me get essential work done (fire risk assessment and actions) which could have delayed the sale. It was impossible to find tradesmen myself as they were all busy during the pandemic.
Amanda Hills
Aug 13, 2021
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Positive:Professionalism
I have lived in rentals for over 20 years, Plymouth homes are genienuly the best agents Iv ever had; any issues always quickly fixed, super friendly team. Thanks Jackie, Matt and Nikita!
I have lived in rentals for over 20 years, Plymouth homes are genienuly the best agents Iv ever had; any issues always quickly fixed, super friendly team. Thanks Jackie, Matt and Nikita!
Polly Townsend
Jul 31, 2021
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Positive:Professionalism
I have used Plymouth Homes for both sales and lettings for a number of years and genuinely cannot express how great this company is. They cannot do enough for you and really care about what they do. I highly recommend them.
I have used Plymouth Homes for both sales and lettings for a number of years and genuinely cannot express how great this company is. They cannot do enough for you and really care about what they do. I highly recommend them.
