Business Details
37 Years
experience
Your Trusted VW & Audi Specialist in Poole
Established in 1989, Fair Repair Centre has built a reputation as a trusted specialist in Volkswagen, Audi, Seat, and Skoda repairs and servicing. Our team of fully qualified mechanics combines decades of experience with state-of-the-art diagnostic equipment to deliver precise, reliable solutions for all makes and models. We prioritise transparency, offering honest advice and fair pricing while maintaining a commitment to customer satisfaction.Our services include cambelt replacements, clutch repairs, DPF specialist work, and MOT testing, supported by courtesy cars by prior arrangement. With a legacy of ownership transitions rooted in technical expertise, we continue to serve Poole and surrounding areas, upholding our founding principles of integrity and excellence.
Services
Cambelt Replacements
Clutch Repairs
DPF Specialist
Diagnostics
MOT Testing
Details
- Year established: 1989
Highlights and features
- We have over 35 years of experience in automotive repairs and diagnostics.
- Our mechanics are fully qualified and VW/Audi specialist trained.
- We offer courtesy cars by prior arrangement for customer convenience.
- Transparent pricing with no hidden fees or unexpected costs.
- Consistently praised for honesty and reliability in customer reviews.
What people say
Top garage
Excellent service
Honest and reliable
Rates very reasonable
Looked after well
Services
Cambelt Replacements
Precision cambelt replacement services for Volkswagen, Audi, Seat, and Skoda vehicles. Our technicians use genuine parts and follow manufacturer guidelines to ensure engine longevity. Regular cambelt maintenance prevents costly breakdowns and maintains vehicle performance.
Clutch Repairs
Expert diagnosis and repair of clutch systems for German-engineered vehicles. We address wear indicators like slipping gears or unusual noises, restoring smooth operation. Our work meets industry standards for safety and durability.
DPF Specialist
Specialist DPF cleaning and regeneration services for diesel vehicles. We resolve warning lights and performance issues using advanced equipment, ensuring compliance with emissions regulations while maintaining engine efficiency.
Diagnostics
Comprehensive diagnostic services using VW/Audi-specific software. Our technicians identify and resolve complex electrical and mechanical faults, providing clear explanations of issues affecting vehicle performance or safety systems.
MOT Testing
MOT testing by arrangement for cars and light commercial vehicles. We conduct thorough inspections to DVSA standards, offering pre-test checks and transparent advice to ensure vehicles meet legal requirements.
People
Richard Mitton
Director
Richard Mitton, director since 2014, brings 18 years of technical expertise from the Automobile Association. Specialising in modern vehicle diagnostics, he leads a team committed to maintaining the garage's reputation for integrity and technical excellence.
John Love
Former Director
John Love managed the business from 2004 to 2014, expanding its technical capabilities. His decade-long leadership established the garage's focus on VW/Audi specialist services while maintaining all-makes repair capabilities.
Roger Faulkner
Founder
Roger Faulkner co-founded the business in 1989, establishing its reputation for fair pricing and technical reliability. He laid the foundation for the garage's specialist focus before transitioning ownership in 2003.
Questions
What vehicles do you specialise in?
We specialise in Volkswagen, Audi, Seat, and Skoda vehicles but service all makes and models using manufacturer-grade diagnostic equipment.
Can I book an MOT test online?
Online MOT bookings are temporarily unavailable. Please call 01202 676 003 to schedule your MOT test directly with our team.
Do you offer warranty on repairs?
Yes, we provide standard warranties on parts and labour. Specific terms depend on the service performed and parts used.
Are courtesy cars available?
Yes, we offer courtesy cars by prior arrangement to ensure minimal disruption to your daily routine during repairs.
How long do typical repairs take?
Most repairs are completed within one working day. Complex jobs receive time estimates during initial diagnosis.
Reviews (4)
Dave Dunnn
Jun 19, 2021
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Amazing 1st class service provided friendly staff will go there for all my cars repairs and servicing
David Parkinson
Oct 12, 2020
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You will not find a more Honest, Reliable, Conscientious, Professional Garage anywhere. Richard is superb. He's just replaced our Audi TT 3.2L Car Engine......excellent job. Well recommended.
Harry Benton
Jul 22, 2020
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Always a brilliant service here and very reasonably priced. Took me a long time to find a reliable mechanic, but at last, I now have one. Have recommended to a few friends too.
Guy Mason
Jul 06, 2019
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Always first class friendly & helpful service. Worked tirelessly to find & fix fault with my Audi 80. Can't ask for more from a garage - 100% recommend.
