Business Details
19 Years
experience
Emergency
services
Award-Winning Property Management in Edinburgh
Established in 2007, Clan Gordon is an award-winning property management and letting agency based in Edinburgh. Our team of professionally qualified letting agents and in-house chartered surveyors specialise in hassle-free property management for landlords and tenants. We prioritise thorough tenant vetting, legal compliance, and responsive maintenance services to ensure properties are well-maintained and tenants are reliable.With accreditation from Arla Propertymark and RICS, we uphold high standards in safety inspections, rent collection, and portfolio expansion guidance. Our commitment to transparency and customer satisfaction is reflected in 98% landlord satisfaction and 97% tenant satisfaction rates. We operate with a one-team approach, ensuring consistent communication and a proactive attitude to property management challenges.
Services
Property Management
Tenant Vetting
Legal Compliance
Maintenance Services
Rent Collection
Inventory Checks
Emergency Repairs
Portfolio Expansion
Market Analysis
Student Accommodation
Details
- Year established: 2007
Highlights and features
- We offer 24/7 emergency property maintenance support
- Our team includes in-house chartered surveyors for expert property management
- Thorough tenant vetting process with third-party reference checks
- 98% landlord satisfaction rate over 15+ years of Edinburgh market expertise
- Comprehensive legal compliance management including safety certifications
Associations and certifications
- Arla Propertymark
- RICS
What people say
Excellent service
Responsive to maintenance issues
Professional and helpful
Quick resolution
Great communication
Services
Property Management
Our comprehensive property management service covers maintenance, tenant communication, and legal compliance. We handle emergency repairs promptly, conduct regular inspections, and ensure properties meet safety standards. Landlords benefit from rent collection, inventory management, and portfolio expansion guidance while tenants receive responsive support for any property issues.
Tenant Vetting
We implement rigorous tenant screening including credit checks, employment verification, and landlord references. Our process identifies reliable tenants who maintain properties and pay rent punctually. For international tenants, we arrange bespoke reference checks with potential guarantor requirements, ensuring landlords' investments remain secure through responsible tenant placement.
Legal Compliance
We manage all legal requirements including gas safety certificates, electrical inspections, and fire safety compliance. Our team updates landlords on regulatory changes and prepares legally compliant tenancy agreements. Regular property audits ensure ongoing adherence to Scottish Government standards, protecting both landlord and tenant interests.
Maintenance Services
Our network of accredited contractors provides rapid response to maintenance requests. We coordinate routine repairs, emergency plumbing/heating issues, and property improvements while maintaining cost efficiency. Regular inspections help identify potential problems before they escalate, minimising void periods and preserving property value.
Student Accommodation
We specialise in HMO-certified student properties with tailored management services. Our process includes room-by-room inventory checks, shared living agreements, and dedicated move-in support. We ensure properties meet university area requirements while maintaining high standards for safety and livability in Edinburgh's competitive student market.
People
Andrew Gordon
Founder Director
Co-founder with 15+ years' experience in Edinburgh property market. Prioritises ethical property management and tenant-landlord relationships. Leads strategic direction while maintaining hands-on involvement in client service standards.
Jonathan Gordon
Founder Director
Co-founder focused on operational excellence and staff development. Ensures team qualifications meet RICS and Arla standards. Oversees property inspection protocols and maintains the company's commitment to quality housing provision.
Ed Paine
Managing Director
Manages daily operations with MARLA accreditation. Specialises in client communication and service consistency. Coordinates team training programs to maintain Edinburgh's highest property management standards through staff development.
Mike Brogan
Head of Property Management
Leads property management team with focus on rapid issue resolution. Implements best practices for maintenance coordination and tenant communication. Recognised for exceptional service in Edinburgh's competitive rental market through client testimonials.
Hannah Doig
Head of Lettings
Manages tenant acquisition and property marketing strategies. Specialises in Edinburgh's diverse property types from student housing to luxury rentals. Focuses on matching quality tenants with well-maintained properties to minimise void periods.
Questions
What property types does Clan Gordon manage in Edinburgh?
We manage flats, houses, apartments, and HMO shared accommodation across Edinburgh, both furnished and unfurnished, ensuring appropriate matches between landlord offerings and tenant requirements.
How does Clan Gordon find suitable tenants?
We conduct individual property viewings and comprehensive tenant vetting including credit checks, employment verification, and landlord references to ensure responsible tenants who maintain properties and pay rent punctually.
What's included in property management services?
Our services cover rent collection, property maintenance, tenant dispute resolution, inventory checks, legal compliance management, and regular property inspections to prevent issues escalating.
How do tenants search properties?
Our website offers user-friendly search filters by property type, price range, and specific Edinburgh locations, including student-friendly flats and multi-bedroom family homes.
How are rental contracts handled?
We use Scottish Government model agreements with minimum one-month rent deposit plus £200. Deposits are securely held with photographic inventories for transparent move-in/move-out processes.
What makes Clan Gordon different from other agents?
We combine RICS and Arla Propertymark accreditation with in-house chartered surveyors, achieving 98% landlord satisfaction through consistent service quality and Edinburgh market expertise.
Reviews (5)
Katie Buckley
Dec 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Having moved to Edinburgh from London, Clan Gordon were incredibly supportive, knowledgeable and I felt like I could really trust them. From virtual viewings to sorting things out swiftly they have been great!
Having moved to Edinburgh from London, Clan Gordon were incredibly supportive, knowledgeable and I felt like I could really trust them. From virtual viewings to sorting things out swiftly they have been great!
J. M.
Dec 15, 2021
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Positive:Professionalism,Quality,Responsiveness
First time renting a place in Edinburgh, really impressed by the Clan Gordon's service. Professional, efficient and friendly agents. Special thanks to Lauren - who answered my queries quickly and helped me to deal with some minor repairs promptly!
First time renting a place in Edinburgh, really impressed by the Clan Gordon's service. Professional, efficient and friendly agents. Special thanks to Lauren - who answered my queries quickly and helped me to deal with some minor repairs promptly!
Fern Urquhart
Dec 10, 2021
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Positive:Professionalism,Responsiveness
Can't recommend Clan Gordon enough. From the start they were super efficient, friendly and really easy to contact. Everything was super smooth from initial emails to getting the keys!
Can't recommend Clan Gordon enough. From the start they were super efficient, friendly and really easy to contact. Everything was super smooth from initial emails to getting the keys!
Walid Pk
Dec 10, 2021
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Clan Gordon is definetly one of those agency that never dissapoint, great bunch of professionnal, responsive, flexible, understanding... all the human and business quality required for a flawless tenancy. Top tier
Quentin Taillepied
Nov 24, 2021
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Positive:Professionalism,Quality,Responsiveness
Renting with Clan Gordon is a really positive experience for me, they're very responsive and alway happy to help. Which is amazing after battling with different agencies in Edinburgh rental's madness. Would 100% recommend!
Renting with Clan Gordon is a really positive experience for me, they're very responsive and alway happy to help. Which is amazing after battling with different agencies in Edinburgh rental's madness. Would 100% recommend!
