Business Details
50+ Years
experience
Open 24/7
always available
Senior Living Services in Eastbourne
Established in 1968, Avalon Nursing Care Nursing Care has been a trusted provider of high-quality nursing and residential care in Eastbourne for over five decades. Our commitment to compassionate, person-centred care is reflected in our tailored services for dementia, palliative, residential, and respite care. With a dedicated team of registered nurses and care professionals working 24/7, we prioritise individual dignity, independence, and well-being. Our purpose-built facilities, including a specialised dementia wing, ensure residents enjoy a safe, comfortable environment with modern amenities. Accredited with Investors in People Gold, we continuously invest in staff development to maintain excellence.Located in Hampden Park, Eastbourne, we combine tradition with innovation to provide a 'home from home' atmosphere. Our focus on nutrition, physiotherapy, and engaging activities enhances residents' quality of life. Regular communication with families and transparent safety protocols, including rigorous infection control, build trust and peace of mind. We pride ourselves on fostering a warm, inclusive culture where residents and their loved ones feel valued and supported.
Services
Dementia Care
Nursing Care
Palliative Care
Residential Care
Respite Care
Physiotherapy
Activity Programmes
Details
- Year established: 1968
Highlights and features
- Over 50 years of experience in senior care since 1968
- Specialised dementia wing with tailored support since 2009
- 24/7 registered nurses and care workers for continuous care
- Investors in People Gold accredited for staff development
- Regular family communication and transparent safety protocols
Associations and certifications
- Investors in People Gold
What people say
Staff friendly and helpful
Well maintained and clean
Manager efficient and friendly
Residents happy
Excellent during pandemic
Services
Dementia Care
Our dedicated dementia wing offers specialised care tailored to residents' cognitive and emotional needs. With a secure, homely environment and trained staff, we focus on enhancing well-being through structured routines, sensory activities, and personalised care plans. The wing's design promotes independence while ensuring safety, with en-suite rooms and communal spaces fostering social interaction.
Nursing Care
Available round-the-clock, our registered nurses provide expert medical support for complex health needs. Services include medication management, wound care, and chronic condition monitoring. The team collaborates with GPs and specialists to ensure comprehensive treatment, while prioritising residents' dignity and comfort in a purpose-built facility.
Respite Care
Designed to offer temporary relief for caregivers, our respite care provides a safe, nurturing environment with full access to nursing support and activities. Residents receive tailored care plans, social engagement opportunities, and medical oversight, ensuring their well-being during stays ranging from days to weeks.
Palliative Care
We prioritise comfort and dignity in palliative care, managing pain and symptoms while supporting emotional and spiritual needs. Our multidisciplinary team works closely with families to create individualised plans, ensuring residents experience serenity and respect during their final stages of life.
Physiotherapy
Full-time physiotherapy services focus on maintaining mobility and independence for residents. Tailored exercise programmes address conditions like arthritis and post-stroke recovery, incorporating strength training and balance exercises to enhance physical function and quality of life.
People
Lynn Shingfield
Senior Registered Manager
With 26 years at Avalon Nursing Care Nursing Care, Lynn leads the care team, combining deep institutional knowledge with hands-on management. Her expertise ensures high standards of care and staff development.
Gaj Ragunathan
Owner
Co-owner Gaj oversees operations, bringing hands-on leadership to maintain Avalon Nursing Care Nursing Care's tradition of excellence since acquiring the home in 2007.
Kathy Ragunathan
Owner
Co-owner Kathy works alongside Gaj to ensure Avalon Nursing Care Nursing Care's continued commitment to quality care, leveraging her experience in dementia care training.
Questions
What types of care does Avalon Nursing Care Nursing Care offer?
We provide dementia, nursing, palliative, residential, and respite care, all tailored to individual needs with 24/7 professional support.
Are there visiting restrictions?
Visiting policies follow current health guidelines, with flexible arrangements including doorstep visits and virtual calls to maintain family connections.
How is safety ensured during the pandemic?
Strict infection control measures, regular staff training, and vaccination programmes ensure resident safety, with transparent communication updates provided.
What activities are available for residents?
Daily activities include outings, entertainment, sensory sessions, and social events tailored to residents' interests and abilities.
Can special dietary needs be accommodated?
Our experienced kitchen team prepares home-cooked meals, catering to dietary restrictions and preferences while offering traditional British dishes.
How are families kept informed?
Regular email updates, prompt communication, and virtual meetings ensure families stay informed about their loved one's care and well-being.
Reviews (5)
Steven Goddard
Jul 25, 2019
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I challenged a guy driving an avalon home van who parked in a disabled bay in wickes car park, at first he told me he was allowed to use the spot as he worked at a nursing home, when I told him that didn't qualify him to park there, he became very aggressive and claimed to have a mental condition, so I again pointed out to him that the disabled spots are for people with mobility difficulties at which point he told me to f*@k off and mind my own business, I then phoned the office number on the side of his van to complain, but the chap in the office didn't seem to care and was making excuses as to
Kori Sawyer
Sep 26, 2018
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Management and nursing extremely supportive. Activities in outings in particular really enjoyed by the residents. The rooms are lovely and the gardens have lots of places to sit. Thanks to Avalon Nursing Care for being polite and greeting them with smile.
Juanita Beard
Jun 15, 2018
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The Care and compassion shown to residents by all staff are second to none. Staffs of Avalon Nursing care takes the time and trouble to really get to know the residents and is attentive to their individual needs. They treat residents with dignity and respect.
Chris Belcher
Oct 22, 2017
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Very, very poor care, owner shouted at us when we complained. lots of unsafe and unhygenic issues, too much too list here. Individual staff were overworked or not trained enough, check the CQC report history....says it all !! Because of the result, one star is too generous, worthy of no stars in my opinion
Paul Morland
Oct 19, 2017
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The owners here are bullies to staff so no wonder residents get inadequate care. Worst working environment I've ever witnessed
