Business Details
31 Years
experience
Emergency
services
Your Trusted IT Support Partner in Melksham
Established in 1995, Clearsky IT has been delivering reliable, contract-free IT support to businesses across Westbury, Trowbridge, Bath, and beyond. Our approach prioritises transparency, expertise, and client empowerment, with over 25 years of combined experience in managing IT infrastructure. We offer tailored solutions including cybersecurity, cloud services, and managed IT support, backed by a 60-day money-back guarantee.Our team of certified professionals ensures jargon-free communication and proactive problem-solving, as evidenced by long-standing client relationships and testimonials highlighting our reliability and technical proficiency. We serve diverse industries, from healthcare to finance, ensuring compliance and robust data protection.
Services
IT Support
Cybersecurity
Cloud Services
Managed IT
Training
Details
- Year established: 1995
Highlights and features
- We offer 25+ years of experience in tailored IT solutions for SMEs.
- Our 60-day money-back guarantee ensures client satisfaction and trust.
- We provide 24/7 infrastructure monitoring and emergency response services.
- Our team holds certifications in cybersecurity and Microsoft 365 technologies.
- We operate with full transparency through our client-accessible Support Portal.
What people say
Reliable and trustworthy partner
Robust IT infrastructure improvements
High customer comfort and confidence
Expert Sage accounts resolution
Long and productive relationship
Services
Managed IT Support
Our Managed IT Support ensures continuous system monitoring, rapid issue resolution, and proactive maintenance. Businesses benefit from reduced downtime, enhanced security, and predictable costs. Our service includes 24/7 infrastructure monitoring, software updates, and dedicated engineer support, tailored to your operational needs.
Cybersecurity Solutions
Cybersecurity Solutions protect against threats through firewalls, dark web monitoring, and phishing simulations. We implement password management systems and vulnerability assessments to safeguard data. Our approach combines advanced technology with staff training to mitigate risks across all business sectors.
Cloud Services
Cloud Services optimise data storage and collaboration via Microsoft 365 integration, including SharePoint and Teams management. We ensure secure backups, disaster recovery planning, and seamless migration. Businesses gain scalable, accessible infrastructure while maintaining compliance and data integrity.
IT Training
IT Training programs enhance cybersecurity awareness and software proficiency through customisable platforms. We offer end-user training for Office 365, security awareness modules, and technology adoption sessions, ensuring teams stay updated with evolving digital tools and best practices.
Disaster Recovery
Disaster Recovery services include backup solutions, mock recovery tests, and business continuity planning. We secure critical data across cloud and on-premise systems, minimising operational disruption during emergencies while ensuring compliance with industry regulations and standards.
People
Lee Chappell
Managing Director
Lee founded Clearsky IT after starting in PC sales at 16. He combines technical expertise with leadership experience from coaching youth rugby, driving the company's strategic direction and client-focused ethos.
Jason
Computer Technician
Jason specialises in technical support, balancing airsoft hobbies with delivering jargon-free IT solutions. His deep technical knowledge ensures efficient problem resolution for clients.
Christy
Computer Technician
Christy combines a passion for technology with customer service excellence, applying his IT expertise to resolve client issues while maintaining a focus on user-friendly solutions.
Christopher
Computer Technician
Christopher provides rapid technical support, leveraging his dual expertise in IT and music to approach problem-solving creatively while maintaining rigorous service desk standards.
Conrad
Apprentice Technician
Conrad supports technical operations as an apprentice, developing skills in problem-solving and ticket management while contributing to the team's efficiency and knowledge-sharing culture.
Questions
What IT services does Clearsky IT offer?
We provide managed IT support, cybersecurity, cloud services, disaster recovery, and staff training tailored to SME needs.
Are there contract commitments?
No contracts required - our 60-day money-back guarantee ensures flexibility without long-term obligations.
How do you handle emergency IT issues?
24/7 monitoring and rapid response protocols ensure critical issues receive immediate attention and resolution.
What industries do you support?
We serve diverse sectors including healthcare, finance, retail, and hospitality with industry-specific IT solutions.
How do you ensure service quality?
Through transparent communication via our Support Portal, regular performance reporting, and client feedback mechanisms.
Do you provide staff training?
Yes, we offer cybersecurity awareness programs and Microsoft 365 training tailored to business requirements.
