Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Swindon
Established in 2008, PC Help and Care has been delivering professional IT solutions to residential and commercial clients across Swindon and surrounding areas. With over two decades of cumulative industry expertise since 2001, our founder Robert combines formal qualifications with genuine technical passion to address diverse computing needs. We specialise in comprehensive computer repairs, custom-built PC assembly, virus eradication, data recovery, and network configuration, complemented by proactive maintenance plans for both home and business environments. Our service model prioritises immediate response for critical issues while emphasising preventive care through regular system monitoring and security updates. The business maintains technical currency through continuous professional development, ensuring alignment with evolving industry standards.Client-centric operations include flexible scheduling options, remote assistance capabilities, and physical collection/drop-off services within Swindon. Transparent pricing structures apply across all service categories, with documented procedures for data destruction and hardware upgrades. Our commitment to quality extends to employing award-winning security software and maintaining rigorous technical certifications. The business operates from a dedicated workshop facility while offering on-site support where required. Client testimonials consistently highlight our technical proficiency, reliability, and clear communication throughout service delivery processes.
Services
PC Repairs
Custom Built PCs
Virus Removal
Data Recovery
Network Setup
Computer Valeting
Business IT Support
Details
- Year established: 2008
Highlights and features
- 20+ years combined IT experience since 2001
- Personalised service with technical expertise
- Comprehensive range of IT solutions
- Certified technicians with formal qualifications
- Local knowledge serving Swindon and surrounding areas
What people say
Technical expertise
Prompt service
Local knowledge
Reliable solutions
Services
PC Repairs
Comprehensive hardware and software diagnostics for desktops and laptops. Addressing startup failures, system crashes, and performance issues through component testing and software troubleshooting. Available for both Windows and Mac operating systems with on-site and workshop options.
Custom Built PCs
Tailored computer builds for gaming, workstations, and general use. Component selection optimised for performance and budget requirements. Includes system configuration, driver installation, and performance testing to ensure optimal functionality for specific user needs.
Virus Removal
Emergency malware eradication and system security restoration. Includes complete system scans, malicious software removal, and implementation of protective measures. Provides security recommendations and ongoing protection through managed antivirus solutions.
Data Recovery
Specialised recovery of lost files from failed storage devices. Utilises advanced tools for data extraction from damaged hard drives and SSDs. Includes data destruction services with certification for secure device disposal.
Business IT Support
Proactive network monitoring and maintenance for businesses. Features include 24/7 system alerts, automated updates, and security management. Offers remote support with discounted on-site visits and comprehensive cybersecurity protection through managed firewall solutions.
People
Robert
Owner
Robert established PC Help and Care in 2008 after a decade of industry experience since 2001. Combining formal qualifications with technical expertise, he specialises in delivering tailored IT solutions while maintaining direct client communication throughout service delivery processes.
Questions
What IT services do you offer in Swindon?
We provide computer repairs, custom-built PCs, virus removal, data recovery, network setup, and business IT support across Swindon and surrounding areas.
Do you offer emergency computer repairs?
Yes, we prioritise urgent cases including data recovery and critical system failures with immediate assistance available.
Can you build custom gaming PCs?
Yes, we specialise in custom-built gaming rigs tailored to your performance requirements and budget specifications.
Do you support business IT infrastructure?
Yes, we offer proactive business IT support including network monitoring, security management, and 24/7 system alerts for local businesses.
What are your service hours?
We operate Mondays to Saturdays with flexible booking options available through our contact form.
Do you offer remote computer support?
Yes, we provide remote assistance for software issues and system maintenance with secure connection options available.
Videos
Reviews (5)
Shaun Myers
Dec 27, 2021
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I would highly recommend Robert at PC Help and Care. Robert responded quickly to my request for assistance with an issue with my laptop. Having visited me at home the following day Robert quickly diagnosed that he would either need to make another visit or take the laptop away to repair it. Both options were explored thoroughly to my satisfaction and Robert took my laptop away to make the repair quickly and professionally returning my laptop later that day. Same day software repair at a very reasonable price point. Great value service. Professional, honest, and courteous throughout.
Vanessa Cherryl
Dec 22, 2021
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Robert certainly knows his stuff and soon sorted out my questions. Calm and efficient, I would certainly recommend him to anyone nervous of using computers.
Ozzy
Nov 30, 2021
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Positive:Responsiveness,Value
Robert was quick to repair the laptop and when issue arose, sorted them quickly for us!! Cant fault at all!!
Robert was quick to repair the laptop and when issue arose, sorted them quickly for us!! Cant fault at all!!
Roger Mallett
Nov 27, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I highly recommend this organization. The technician [Robert] was courteous and professional in his approach, and my problem was resolved within about half an hour. Very impressed indeed.
I highly recommend this organization. The technician [Robert] was courteous and professional in his approach, and my problem was resolved within about half an hour. Very impressed indeed.
Anne Youngs
Nov 19, 2021
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Robert was very quick to respond to our enquiry and having done a test to see what the problem was he gave us the options for repair & cost or to buy a new one. It was repaired in a few days & delivered back to us. He was extremely helpful and explained everything to us.
