Business Details
32 Years
experience
Emergency
services
Trusted IT Support and Managed Services in Oxford
Established in 1994, OMSUK has built a reputation for delivering proactive, straightforward, and cost-effective IT support tailored to the needs of small businesses across the UK. Our small, dedicated team prioritises personal service, combining technical expertise with a client-focused approach to ensure seamless IT operations. With decades of collective experience, we specialise in managed services, IT consultancy, and hardware/software repairs, offering bespoke solutions designed to prevent downtime and enhance productivity.Our commitment to excellence is reflected in our long-standing client relationships and testimonials highlighting our professionalism, prompt response times, and ability to deliver reliable, customised IT strategies that align with business goals.
Services
Managed IT Services
IT Consultancy
Hardware Repairs
Software Repairs
Cyber Security
Server Support
Office 365 Support
Adobe Creative Cloud
End-User Support
Secure Networking
Details
- Year established: 1994
Highlights and features
- We have over 25 years of experience in IT support since 1994.
- Our team includes certified experts with ACMT, ACTC, and ACSP qualifications.
- We provide proactive monitoring to prevent IT downtime before it occurs.
- We offer bespoke infrastructure solutions tailored to your business needs.
- We maintain long-standing client relationships with proven service reliability.
What people say
Excellent level of service
Professional approach
Prompt response
Proactive support
Affordable solutions
Services
Managed IT Services
Our Managed IT Services provide proactive, budget-friendly support with fixed monthly costs. We monitor servers, workstations, and devices to prevent downtime, offering cybersecurity, remote support, and tailored solutions for small businesses. Clients benefit from predictable expenses and expert-driven IT infrastructure management.
IT Consultancy
We offer clear, jargon-free IT consultancy to help businesses design networks or select technology. Services include ad-hoc support, hardware sales, and strategic planning. Our team ensures solutions align with your budget and operational needs, providing expert guidance for long-term IT efficiency.
Hardware Repairs
Our hardware repair service covers diagnostics, upgrades, and maintenance for PCs and servers. We offer in-house repairs in Oxford and Leeds or on-site visits for businesses. Regular healthchecks and upgrades ensure optimal performance, extending the lifespan of your equipment with minimal disruption.
Cyber Security
Integrated into our managed services, our cyber security solutions protect businesses from threats through proactive monitoring and secure networking. We implement robust defences, including secure configurations and regular audits, to safeguard data and ensure compliance with industry standards for IT resilience.
Server Support
We provide comprehensive server support, including maintenance, backups, and performance optimisation. Our proactive monitoring detects issues before they escalate, ensuring uptime and data integrity. Services are tailored to both on-premises and cloud environments, supporting seamless business operations with scalable solutions.
People
Khalid Mehmood
Managing Director
Founder and Managing Director Khalid Mehmood has led OMSUK since 1994, ensuring the company's original values of professionalism and client-focused service remain central to its operations.
Matt Cox
Service Manager
Lead engineer Matt Cox, with over 15 years of IT support experience, specialises in solutions for creative agencies and international markets, holding ACMT, ACTC, and ACSP certifications.
Alex Dixon
Operations Manager
Operations Manager Alex Dixon brings 13 years of experience in building cross-market IT solutions, excelling in both Mac and PC environments to deliver tailored technical expertise.
Kevin Asquith
Sales Account Manager
Sales Account Manager Kevin Asquith, with over 20 years at OMSUK, serves clients across diverse industries from his base in Bradford, offering deep institutional knowledge and client insights.
Michael Lee
Finance Manager
Finance Manager Michael Lee has overseen OMSUK's financial operations for over 11 years, providing administrative and financial support to clients with expertise and consistency.
Questions
What IT services do you offer?
We provide managed IT services, consultancy, hardware/software repairs, cybersecurity, server support, and Office 365 solutions tailored to small businesses.
Do you offer emergency IT support?
Yes, we provide emergency IT support with rapid response times to resolve critical issues outside standard service hours.
What areas do you serve?
We primarily serve Oxford, Bradford, Leeds, and Leicester, with clients across the UK and occasional international projects.
Are your services affordable for small businesses?
Yes, our services are designed to be cost-effective, with fixed monthly plans and pay-as-you-go options to suit varying budgets.
Reviews (7)
Sally Burke
Dec 23, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Kyle at OMS is an absolute hero in my eyes! Never fails to help with all and any IT support. Lovely person to talk to also.
Kyle at OMS is an absolute hero in my eyes! Never fails to help with all and any IT support. Lovely person to talk to also.
Peggy Seeger
Nov 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I've been with Oxford Mac for ten years and they are a life-saver for me. I run a small business and they have NEVER failed me.
I've been with Oxford Mac for ten years and they are a life-saver for me. I run a small business and they have NEVER failed me.
Jill Timms
Nov 19, 2021
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Positive:Professionalism,Quality,Responsiveness
I have used the excellent services of Oxford Mac Solutions for a number of years, having had 3 MacBook Pros and an iMac. Local to me, and via phone, email, they are easy to reach and always respond in a timely manner. The staff are professional, knowledgeable, and polite.:)
I have used the excellent services of Oxford Mac Solutions for a number of years, having had 3 MacBook Pros and an iMac. Local to me, and via phone, email, they are easy to reach and always respond in a timely manner. The staff are professional, knowledgeable, and polite.:)
Penelope Marcus
Oct 21, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Amazing service from a terrific team - they deal with problems so quickly and with such good humour and consideration.
Amazing service from a terrific team - they deal with problems so quickly and with such good humour and consideration.
Scilla Elworthy
Oct 20, 2021
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Oxford Macintosh [OMSUK] services have been invaluable to helping me with computer glitches while working at home. Everyone is helpful and friendly, and their expert diagnostics team members have helped me out of all sorts of crises, explaining as they go, in words anyone can understand. This is rare in the computer world, and I cannot recommend them highly enough.
Viv Lambert
Sep 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Excellent service and very friendly as usual. Thanks OMS, Keep up the good work!
Excellent service and very friendly as usual. Thanks OMS, Keep up the good work!
Amy Tiffany Hemingway
Jul 30, 2021
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Excellent efficient service thank you Martin and also helpful advice for someone with very little knowledge!
