Business Details
50+ Years
experience
Your Specialist Taxi & Fleet Insurance Provider
Established in 1957, Patons Insurance has built a reputation for delivering tailored insurance solutions to professional drivers and fleet operators across the UK. As part of the family-owned Patons Group, we combine decades of industry expertise with a commitment to customer-centric service, offering specialist coverage for taxis, chauffeur vehicles, and commercial fleets. Our team of experienced brokers works with leading insurers to provide competitive policies, supported by innovative tools like our 24/7 online portal and telematics technology. With offices in key locations including Glasgow, Edinburgh, and Manchester, we pride ourselves on combining local knowledge with nationwide reach.Our dedication to excellence is reflected in our Feefo awards and a track record of over 1,000 five-star reviews. We operate as independent intermediaries, regulated by the Financial Conduct Authority, ensuring transparency and compliance in all our dealings. From policy arrangement to claims management, our focus remains on simplifying insurance for our clients while maintaining the highest standards of professionalism and trust.
Services
Taxi Insurance
Fleet Insurance
Chauffeur Insurance
HGV Insurance
Minibus Insurance
Motor Trade Insurance
Public Hire Insurance
Private Hire Insurance
Multi Vehicle Insurance
Hire and Reward Insurance
Details
- Year established: 1957
Highlights and features
- Over 65 years of specialist insurance experience
- Award-winning customer service with 1000+ 5-star reviews
- Access to leading UK insurers for competitive rates
- 24/7 online policy management via our secure app
- Local expertise with nationwide service coverage
Associations and certifications
- Financial Conduct Authority
What people say
Great customer service
Competitive quotes
Easy online management
Quick claims process
Knowledgeable staff
Services
Taxi Insurance
Specialist insurance for public and private hire vehicles, including black cabs and app-based services. Covers third-party liability, fire, theft, and comprehensive options. Designed for drivers operating under licensing authorities across the UK, with flexible payment plans and additional protections like public liability and breakdown cover.
Fleet Insurance
Tailored policies for businesses operating three or more vehicles, including goods transport, couriers, and electric fleets. Offers comprehensive protection with risk management advice, telematics integration, and flexible driver arrangements. Available for start-ups and established businesses with claims history considerations.
Chauffeur Insurance
Coverage for luxury and executive vehicles used in pre-booked passenger services. Includes comprehensive protection for high-value cars, limousines, and prestige rentals. Available for individual chauffeurs and fleet operators with vehicles typically valued over 35,000, with options for public liability and business interruption insurance.
HGV Insurance
Specialist insurance for heavy goods vehicles and commercial transport operations. Provides third-party, fire/theft, and comprehensive options with flexible policy terms. Designed for businesses with single vehicles or fleets, including refrigerated transport and specialist cargo requirements.
Motor Trade Insurance
Comprehensive coverage for vehicle dealerships, repair garages, and automotive businesses. Includes protection for vehicles in stock, drive-away coverage, and liability insurance. Tailored to businesses with varying risk profiles, from small independents to established multi-site operations.
People
John Paton
Founder
Established the family-owned insurance brokerage in 1957, creating a legacy of specialist motor trade coverage that continues through the Patons Group's six affiliated companies.
Sarah MacLeod
Marketing Manager
Oversees brand strategy and customer engagement initiatives, leveraging 15+ years of insurance sector experience to maintain the company's competitive edge in digital marketing.
Questions
What types of insurance does Patons specialise in?
We specialise in taxi insurance, fleet insurance, chauffeur insurance, and commercial vehicle coverage for HGVs, minibuses, and motor trade businesses.
Can I manage my policy online?
Yes, our secure app allows 24/7 policy management including document access, payments, and claims reporting.
Are there discounts for experienced drivers?
We offer no-claims discounts and reduced rates for established fleets with good claims history.
How quickly can I get a quote?
Submit our online form and receive a call-back within one business day to discuss tailored insurance options.
What areas do you cover?
We operate nationwide across the UK with local offices in Glasgow, Edinburgh, Manchester, and other key locations.
Is breakdown cover available?
Yes, we offer specialist breakdown policies designed for high-mileage commercial vehicles.
