Business Details
37 Years
experience
Your Trusted Promotional Handling Partner in Manchester
Selby Marketing Services was established in 1989 and has grown from a residential operation to a trusted partner for marketing agencies and blue-chip companies. We specialise in handling logistical requirements for promotional campaigns, offering bespoke solutions across direct mail, data management, response handling, and eServices. Our team's expertise spans decades, serving diverse sectors including FMCG, telecommunications, and the public sector. We prioritise listening to client needs while staying ahead of industry innovations to deliver tailored services. As members of the Institute of Promotional Marketing (IPM), we maintain professional standards and support. Our mission focuses on becoming the premier sales promotional handling house in Greater Manchester through quality service, products, and people.With a 40,000 sq ft secure warehouse and advanced data-handling capabilities, we combine infrastructure with flexibility to meet evolving client demands. Our philosophy of 'achieving the impossible' drives us to solve challenges creatively while maintaining cost-effectiveness. We provide end-to-end solutions from concept to delivery, including loyalty schemes, on-pack offers, and product sampling. Our commitment to transparency includes competitive pricing, no hidden fees, and comprehensive reporting for campaign effectiveness.
Services
Direct Mail
Data Handling
Response Handling
eServices
Fulfilment
Loyalty Schemes
On-Pack Offers
Product Sampling
Competitions Management
Order Processing
Details
- Year established: 1989
Highlights and features
- We have over 35 years of experience in promotional logistics and campaign management
- Our IPM membership demonstrates commitment to professional marketing standards
- We offer end-to-end solutions from concept to delivery across multiple sectors
- Our 40,000 sq ft secure warehouse supports large-scale fulfilment requirements
- We combine advanced data handling capabilities with personalised client service
Associations and certifications
- IPM
Services
Direct Mail
We provide comprehensive direct mail solutions combining high-speed personalisation with data cleansing expertise. Our service includes PAF-cleansed data files to maximise delivery success and reduce costs through Mailsort and CBC discounts. With both machine and hand-fill options available, we handle mail pieces of all shapes and sizes while maintaining strict quality control throughout the process.
Data Handling
Our data handling services cover cleansing, analysis, and bespoke database creation with PAF standard validation. We support campaign effectiveness through suppression lists, reporting, and Microsoft Access/Excel integration. As registered data controllers under the Data Protection Act 1998, we maintain strict security protocols while providing actionable insights from campaign data.
Response Handling
We manage multi-channel responses for competitions, orders, and promotions through integrated contact centre and data management systems. Our service includes PO Box and Freepost solutions, mail opening, and digital response tracking. With experience across B2B and B2C sectors, we ensure seamless handling of entries, redemptions, and customer queries through telephone, email, and web portals.
Fulfilment
Our fulfilment services combine 40,000 sq ft of secure warehouse space with experienced order handlers and bespoke database systems. We manage stock storage, packaging supply, and despatch logistics with proof of delivery options. The service supports both single-item and bulk consignments with flexible receipt channels including online, telephone, and email order processing.
Product Sampling
We specialise in nationwide product sampling campaigns with PAF-validated address verification. Our service handles multi-channel requests at any volume through cost-effective packing solutions and competitive despatch rates. With experience across hygiene and beauty sectors, we ensure samples reach their intended recipients while maintaining detailed redemption tracking and reporting.
Questions
What marketing services do you specialise in?
We specialise in direct mail campaigns, data management, response handling, product sampling, and promotional fulfilment services for both B2B and B2C sectors.
Which industries do you work with?
We work with FMCG, breweries, telecommunications, public sector organisations, petrochemical companies, and various other sectors requiring promotional logistics support.
Do you handle international mailing requirements?
Yes, we offer UK and overseas despatch solutions with proof of delivery options through our established courier partnerships.
How do you ensure data accuracy for mail campaigns?
All addresses are PAF-cleansed as standard, reducing postal returns and qualifying for Mailsort and CBC postage discounts to maximise campaign effectiveness.
What reporting capabilities do you offer?
We provide comprehensive reporting including redemption tracking, response analysis, and campaign effectiveness metrics tailored to your specific requirements.
Can you handle complete promotional campaigns?
Yes, we offer end-to-end campaign management from concept through to delivery, including loyalty schemes, on-pack offers, and competition management.
