Business Details
Award-Winning Lettings & Property Management in London
At Peter Martin, we have built a reputation as a trusted lettings and property management agency serving North West London for over 25 years. Our approach combines deep local market knowledge with a commitment to delivering tailored services that meet the unique needs of landlords and tenants. We pride ourselves on achieving strong rental returns quickly, maintaining exceptional service standards, and providing sound advice grounded in industry expertise and legislative compliance.Our team handles all aspects of property management under one roof, ensuring seamless communication and accountability. Recognised with Gold and Bronze awards for excellence in lettings, we leverage our extensive experience to offer polished solutions, from property valuations and specialist marketing to comprehensive management and project delivery. Our responsiveness, attention to detail, and focus on client satisfaction remain central to our operations.
Services
Property Valuations
Specialist Marketing
Property Management
Project Management
Design & Build
Highlights and features
- We have over 25 years of local lettings and property management experience in North West London.
- Our team provides tailored services to meet specific landlord and tenant requirements.
- Awarded Gold Winner Letting Agent for our office postcode area.
- We offer transparent fee structures and comprehensive property management under one roof.
- Our services include expert valuations, specialist marketing, and project management.
Associations and certifications
- PRS Member Certificate
- Client Money Protection
Services
Property Valuations
We provide honest and accurate market appraisals for rental properties based on current trends and local expertise. Our valuations help landlords understand achievable rental values while considering factors like location, property condition, and market demand. Our team offers tailored advice on presenting properties to attract high-calibre tenants.
Specialist Marketing
Our marketing strategy combines professional photography, accurate floorplans, and compelling property descriptions to maximise exposure. Properties are advertised across major portals, social media, and our website, supported by targeted local promotions and a database of pre-vetted tenants to reduce void periods.
Property Management
We offer comprehensive management services covering day-to-day operations, contractual matters, and legislative compliance. Our team handles tenant communications, rent collection, maintenance coordination, and legal obligations, ensuring landlords receive reliable support while maintaining property standards.
Project Management
From architectural design to final finishes, we manage complete property refurbishments and builds. Our services include planning applications, building control, contractor coordination, and project oversight, ensuring seamless execution of renovations and new developments to enhance property value.
Tenant Referencing
We conduct thorough background checks on prospective tenants, including credit history, employment verification, and right-to-rent documentation. Our referencing process ensures landlords receive reliable tenants while complying with legal requirements and minimising financial risks associated with tenancies.
Questions
What areas do you cover for property lettings?
We specialise in North West London, including Golders Green, Hampstead, West Hampstead, South Hampstead, Belsize Park, Finchley, Hendon, and surrounding areas.
What fees do you charge tenants?
Our fees include a holding deposit (one week's rent), security deposit (5–6 weeks' rent), and administrative charges for tenancy changes (£50 inc. VAT). Full details are available on our website.
How do you market rental properties?
Properties are advertised on Rightmove, Zoopla, our website, and social media platforms. We use professional photography, detailed descriptions, and targeted local promotions to attract qualified tenants.
What property management services do you offer?
We provide full management services including rent collection, maintenance coordination, tenant communication, legal compliance, and financial reporting to ensure hassle-free property ownership for landlords.
Can you help with property valuations?
Yes, we offer free, no-obligation valuations based on current market trends and our extensive local expertise to help landlords achieve optimal rental returns.
What happens if a tenant wants to end their tenancy early?
Tenants remain liable for rent until a new tenant is found. They must also cover re-letting costs and any financial losses incurred by the landlord during the vacancy period.
Reviews (4)
Anna Cebartowski
Jan 27, 2022
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I got back home from working long hours in the hospital and noticed my flat was freezing and the heating radiator was so cold that I felt I was in the Arctic. I emailed Peter Martin straight away and reported heating issues.
Peter Martin, despite the late hour, responded promptly and organised a specialist to come the next day and fix it immediately.
Roman performed a miracle, and I have heating again, and it feels good
Thank you, Peter, for being so professional and Roman for fixing the heating!
Sincerely yours
Anna from West Hampstead
Peter Martin, despite the late hour, responded promptly and organised a specialist to come the next day and fix it immediately.
Roman performed a miracle, and I have heating again, and it feels good
Thank you, Peter, for being so professional and Roman for fixing the heating!
Sincerely yours
Anna from West Hampstead
Ahmad Doust
Jan 24, 2022
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I had recently rented a flat in London with Peter Martin Letting agency and had a pleasant experience. The quality of the flat was great, providing all the amenities I needed, with no faults. The flat advertisements matched the actual property which was appreciated. The staff have been friendly and co-operative throughout my tenancy and even allowed my tenancy to be terminated earlier than the expiry date.
Chris Cresswell
Jan 17, 2022
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We recently dealt with a change of landlord and a managing agent mid way through our tenancy, a difficult task for many. This was dealt with smoothly by Peter, Sue and Saul who have outperformed many others we have dealt with.
Rostane Meghar
Dec 16, 2021
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Critical:Professionalism,Quality,Responsiveness
Worst Agents in London!! I had the worst experience with them because they do not even reply to my emails. I sent more than 10 emails and I received 0 answer.
Worst Agents in London!! I had the worst experience with them because they do not even reply to my emails. I sent more than 10 emails and I received 0 answer.
