Business Details
22 Years
experience
Your Trusted Real Estate Partner in London
Established in 2004, we have redefined the lettings and property management industry through a commitment to transparency, innovation, and client-centric service. Our founders, An and Kristjan, identified systemic issues in traditional estate agency models and created a business prioritising fairness, communication, and technological advancement. With over two decades of combined experience, we serve landlords and tenants across London, offering tailored solutions underpinned by industry-leading expertise. Our Shoreditch base reflects our alignment with creativity and disruption, while our 1,000+ verified reviews and 5-star ratings attest to our dedication to resolving challenges efficiently.We operate with fixed principles: treating all parties with dignity, leveraging innovation to enhance service delivery, and maintaining open communication channels. Our accolades, including multiple ESTAS awards, validate our approach to modern property management. By integrating cutting-edge technology with ethical practices, we ensure landlords achieve optimal returns while tenants enjoy stress-free rental experiences. Our partnerships with vetted contractors further guarantee comprehensive property care, reinforcing our reputation as pioneers in ethical real estate solutions.
Services
Lettings
Property Management
Rental Valuation
Compliance Services
Marketing
Tenant Referencing
Maintenance Coordination
Contractor Partnerships
Video Marketing
Newsletters
Details
- Year established: 2004
Highlights and features
- We offer 20 years of combined experience in London's property market
- Our service includes free rental valuations with no obligation
- We provide transparent communication with dedicated support channels
- Our technology-driven approach streamlines property management processes
- We maintain a 5-star rating across Google, Bark and AllAgents platforms
Associations and certifications
- ESTAS Awards
What people say
Great Friendly
Professional Peace of Mind
Excellent Responsive
Above and beyond
Helpful
Services
Lettings
Our lettings service connects landlords with qualified tenants through rigorous referencing and targeted marketing strategies. We handle viewings, negotiations, and contract administration while maintaining transparent communication throughout the process. Our technology-driven approach ensures properties achieve optimal rental values in competitive London markets.
Property Management
Comprehensive property management covers maintenance coordination, rent collection, and compliance monitoring. We employ vetted contractors for prompt repairs and provide regular property inspections. Our digital platforms enable landlords to track performance metrics and access documentation remotely, ensuring complete transparency and control.
Rental Valuation
Free rental valuations assess current market conditions using comparative data and location-specific insights. Our experts evaluate property features and comparable listings to determine realistic rental expectations. This service includes recommendations for enhancing property appeal to maximise returns.
Compliance Services
We ensure all properties meet legal requirements through mandatory safety checks and documentation management. Services include EPC certification, gas safety inspections, and HMO compliance verification. Our proactive approach minimises legal risks while maintaining adherence to evolving property regulations.
Tenant Referencing
Thorough tenant referencing verifies financial stability, rental history, and employment details. We use accredited verification systems to assess affordability and reliability while maintaining GDPR compliance. This process protects landlords' investments while ensuring fair treatment of prospective tenants.
People
An
Co-Founder
Co-founder with property sector experience since 1997, specialising in ethical agency models and innovative property solutions. Advocates for transparency in landlord-tenant relationships.
Kristjan
Co-Founder
Co-founder bringing expertise in modern property management systems. Focuses on technological integration and service innovation to enhance client experiences across London's rental market.
Questions
What lettings services do you offer?
We provide full-service lettings including property marketing, tenant referencing, contract administration, and viewings coordination across London's residential market.
How do rental valuations work?
Our free valuations assess market position using comparable data and property-specific factors to determine optimal rental pricing strategies.
What property management services are included?
Our management covers maintenance coordination, rent collection, compliance monitoring, and regular property inspections with digital reporting tools.
Are there any additional fees?
We maintain transparent pricing with no hidden charges. All service costs are clearly communicated before engagement.
Reviews (4)
Vivian
Dec 29, 2021
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Positive:Professionalism,Quality,Responsiveness
I had some plumbing issues during the xmas period which caused much distress. I was so pleased with the service, in particular Kristian took the time to listen to my concerns and get the issue fixed very quickly. Thank you so much!
I had some plumbing issues during the xmas period which caused much distress. I was so pleased with the service, in particular Kristian took the time to listen to my concerns and get the issue fixed very quickly. Thank you so much!
Chaimae
Dec 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Incredible help and support from base agency! Very friendly, responsive, professional, and reliable team.
Premium service!
Incredible help and support from base agency! Very friendly, responsive, professional, and reliable team.
Premium service!
Shelley Dobson
Dec 07, 2021
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Through the trickiest of years BASE gave great advice regarding my property after my tenant exited. Once the property was ready to re market BASE had a fantastic new tenant for me within days. The marketing material produced was outstanding. Super smooth process as always. Thank you to all the team especially An, Steve and Tristan.
Kamo Rata Ii
Sep 19, 2021
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Trade with MRS Lilian Wilson and her company and have a wonderful trading experiences where your money is rest assured and your profit is very easy to withdraw.. I just made another withdrawal and I think it's worth testifying. you can contact her on email:lilianwilson220@gmail.com WhatsApp +1 (315) 696-7425
