Business Details
17 Years
experience
Emergency
services
Luxury Residential Care Home in Ferring, West Sussex
Established in 2009, Greystoke Manor is a family-run luxury residential care home in Ferring, West Sussex. Our approach prioritises individuality, delivering tailored care plans that respect residents' independence while maintaining dignity. With 37 en-suite rooms, we combine homely comfort with professional support, including 24-hour nurse call systems and personalised key workers. Our team fosters a vibrant community through curated activities, fitness classes, and locally-sourced gourmet dining. We create environments where residents feel valued, with opportunities to personalise living spaces and engage socially.Our commitment to excellence is reflected in our maintenance-free living model, allowing residents to focus on wellbeing without domestic worries. Through consistent communication and family involvement, we ensure care evolves with individual needs. Our purpose-built facilities and experienced staff provide a safe, clean environment that feels like home. We believe every resident deserves to live comfortably, with their values and life experiences respected. Our reputation for compassionate care has made us a trusted choice for families seeking premium residential support.
Services
Residential Care
Personalised Care Plans
24/7 Nurse Support
Luxury Accommodation
Activity Programmes
Chef-Prepared Meals
Details
- Year established: 2009
Highlights and features
- Family-run expertise since 2009 with proven care standards
- Personalised care plans developed with residents and families
- 24-hour nurse call system for immediate assistance
- Three weekly fitness classes with professional trainers
- Locally-sourced seasonal meals prepared on-site daily
What people say
Friendly team
High-quality care
Delicious food
Vibrant community
Well-maintained grounds
Services
Residential Care
Our residential care provides round-the-clock assistance tailored to individual needs. Residents receive personal care plans developed through collaboration with families and medical professionals. The service includes medication management, mobility support, and health monitoring by trained staff. With 37 en-suite rooms and emergency nurse call systems, we ensure safety while maintaining independence. This service suits those requiring consistent support in a comfortable, homely environment.
Personalised Care Plans
Each resident receives a customised care plan addressing specific requirements. Developed with input from residents, families, and healthcare providers, these plans cover daily routines, medical needs, and personal preferences. Regular reviews ensure evolving needs are met while preserving dignity. Our key worker system maintains continuity of care. This service enables individualised attention while respecting residents' autonomy and life experiences.
Activity Programmes
We offer structured activities promoting physical, mental, and social wellbeing. Daily programmes include current affairs discussions, musical performances, and twice-weekly outings. Personal trainers conduct three weekly fitness classes. Residents access communal lounges, dining areas, and sunrooms. The schedule balances structured events with free time, supporting varied interests while encouraging social interaction and cognitive engagement.
Luxury Accommodation
Our 37 en-suite rooms feature modern amenities including satellite TV, private telephones, and high-speed internet. Most bathrooms are full wet rooms for accessibility. Residents may personalise spaces with personal belongings to create a homely atmosphere. Rooms are available across ground and first floors, including purpose-built wing accommodations. The design prioritises comfort, safety, and individual expression within a premium setting.
Chef-Prepared Meals
On-site chefs prepare meals daily using fresh, seasonal ingredients sourced locally. Menus accommodate dietary requirements while offering restaurant-quality presentation. Residents enjoy three-course meals served in communal dining areas with waiter service. The flexible dining schedule includes between-meal refreshments. This service combines nutritional expertise with culinary excellence to enhance residents' quality of life through exceptional food experiences.
Questions
What types of care plans do you offer?
We create fully customised care plans addressing individual medical, social, and lifestyle needs. These are developed with residents and families, covering daily routines, medication management, and personal preferences.
Are meals included in the residency fees?
Yes, all meals are included. Our chefs prepare three-course meals daily using fresh local ingredients, with special dietary requirements accommodated.
What activities are available for residents?
We offer twice-daily activities including current affairs discussions, musical performances, and fitness classes. Personal trainers visit three times weekly, and regular outings are organised.
Can residents personalise their rooms?
Residents may decorate rooms with personal items and furniture to create a familiar environment. All rooms include modern amenities like satellite TV and high-speed internet.
Is 24-hour medical support available?
Yes, all rooms have 24-hour nurse call systems. Trained staff are available round-the-clock for immediate assistance with health or mobility needs.
How are care plans reviewed and updated?
Care plans are reviewed monthly and adjusted as needed through consultations with residents, families, and healthcare professionals to ensure evolving needs are met.
