Business Details
37 Years
experience
Emergency
services
Your Trusted Real Estate Partner in Surrey & South West London
Goodfellows is an experienced local estate and letting agent operating in Surrey and South West London. Our team is passionate about property and dedicated to providing exceptional customer service at every stage of the property journey. We offer a unique, bespoke service that sets us apart from other estate agents in the area, whether clients are buying, selling, renting, or managing property investments. With over 30 years of experience, we combine local market expertise with comprehensive services including property valuations, mortgage guidance, conveyancing, and full property management.Our commitment to transparency, compliance, and client satisfaction ensures we meet the diverse needs of homeowners, landlords, and tenants. We pride ourselves on our market-leading digital tools, including online valuation systems and Fixflo for maintenance management, while maintaining a personal touch through our local branch network. Our redress scheme membership with The Property Ombudsman and client money protection through Propertymark underscore our dedication to professional standards.
Services
Property Sales
Rentals
Valuations
Mortgage Services
Conveyancing
Property Management
Landlord Services
Tenant Services
New Homes
Investment Properties
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of local property market expertise
- Our full-service packages cover every property need from valuation to management
- We provide market-leading digital tools for property maintenance and tenant communication
- Our team holds professional accreditations including Propertymark membership
- We guarantee transparent fee structures with clear service level options
Associations and certifications
- The Property Ombudsman Scheme
- Propertymark
What people say
Excellent service
Knowledgeable team
Efficient process
Transparent fees
Prompt maintenance
Services
Property Management
Our comprehensive property management service handles day-to-day operations, rent collection, maintenance coordination, and compliance for residential landlords. We offer three service levels to match client needs, with dedicated property managers ensuring smooth tenancies. Our digital Fixflo system streamlines repair requests while regular inspections maintain property standards.
Landlord Services
We provide tailored landlord services including property marketing, tenant vetting, tenancy agreements, and compliance management. Our experts guide clients through legal requirements like EICRs and gas safety certificates while offering rent guarantee insurance and eviction support when needed.
Property Valuations
Accurate property valuations combine local market knowledge with comparative sales data to determine optimal pricing. We offer both in-person and instant online valuation options using Rightmove analytics to maximise returns for sellers and landlords.
Tenant Services
Tenants benefit from rigorous property vetting, transparent referencing processes, and 24/7 maintenance reporting. Our database matches renters with suitable properties while ensuring compliance with Right to Rent legislation and providing move-in check-in services.
Mortgage Services
Through Embrace Financial Services, we connect clients with competitive buy-to-let mortgage deals and remortgaging options. Our partners provide expert advice on rental yield calculations, financing structures, and tax-efficient investment strategies for property investors.
Questions
What property services does Goodfellows offer?
We provide complete property solutions including sales, rentals, valuations, mortgage advice, conveyancing, and full property management for residential properties in Surrey and South West London.
How can landlords benefit from Goodfellows' services?
Landlords access three service tiers (Full Management, Rent Collect, Let Only) with transparent fees, rent guarantee options, compliance support, and 24/7 property maintenance management through our Fixflo system.
What areas does Goodfellows cover?
We serve Surrey and South West London including Carshalton, Cheam, Mitcham, Morden, and Sutton with local market expertise and branch-based support.
How does Goodfellows handle property maintenance?
Our Fixflo platform enables 24/7 repair reporting in 40+ languages, with automated tenant guidance for minor issues and coordinated professional maintenance for major repairs.
What accreditations does Goodfellows hold?
We are members of Propertymark with client money protection and operate under The Property Ombudsman Scheme for dispute resolution, ensuring professional compliance and consumer protection.
Reviews (7)
Brian Coleman
Dec 22, 2021
Report
Great work with a tight deadline to get me in. Bradley used his experience and knowledge to work through a number of obstacles. Communication was perfect. Excellent service throughout
John Rajon
Dec 15, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Amazing service by Barbara. She was extremely helpful, knowledgeable, supportive and very responsible. The best part is she was always very quick to respond whenever we had a query throughout our tenancy process. We would like to say thank you so much for your outstanding support.
Amazing service by Barbara. She was extremely helpful, knowledgeable, supportive and very responsible. The best part is she was always very quick to respond whenever we had a query throughout our tenancy process. We would like to say thank you so much for your outstanding support.
Ls Mok
Dec 05, 2021
Report
Positive:Professionalism,Quality
I have a wonderful experience in the renting. Ms Rosie are very professional, efficient and friendly. Also, the team is great and helpful, can solve the enquiries well via a phone conversation. Highly recommend.
I have a wonderful experience in the renting. Ms Rosie are very professional, efficient and friendly. Also, the team is great and helpful, can solve the enquiries well via a phone conversation. Highly recommend.
Kalina Czerepko
Nov 30, 2021
Report
We had a great experience searching for a property to rent as well as going through all the paperwork when we found it! Barbara was our main point of contact and she made this stressful time much easier. We were being updated regularly, provided will all the info and paperwork, communication was very professional and straightforward. I would definitely recommend Goodfellows if you are hunting for your new home.
Joanna Oni
Nov 25, 2021
Report
I was extremely pleased with the service received in respect of the sale of my property. I would highly recommend Tony Spinks who went over and above to make the whole process as smooth as possible. He was always amenable to answering questions and I would not hesitate to recommend both him and Goodfellows to anyone who is looking to sell or buy a property. First class service from start to finish!
Jenny Rowlands
Nov 22, 2021
Report
I really loved working with the team mainly Tony and Jack, they were both very friendly, efficient and professional. I found the quality of the service overall to be excellent .. the communication was first class and my late mothers house was sold so quickly at the price we wanted. The service met all of our needs and exceeded all my expectations.. I would use this estate agents again. .
Lorraine Holt
Nov 14, 2021
Report
Jack and Tony were extremely Professional and efficient. No ask was too much and they were more than happy to arrange/rearrange viewings of my property to suit me. Queries were answered quickly and the process was explained at each stage. Communication was great. Would recommend Goodfellows Morden over their Raynes Park Branch which I had some dealings with initially, but changed offices and what a great decision.
