Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner for Hospitality & Leisure Businesses
Established in 1967, Terry Osborne Insurance Services has built a reputation as a trusted provider of tailored insurance solutions for the hospitality and leisure sectors. Our journey began with a commitment to understanding client needs beyond standard offerings, evolving into a family-run business that prioritises personal service and transparency. With decades of experience, we specialise in public house, restaurant, hotel, and thatched property insurance, serving clients across the UK through direct communication to maintain competitive premiums without compromising coverage.As an FCA-regulated firm, we combine industry expertise with a client-centric approach, offering bespoke policies from a range of insurers to meet diverse business requirements. Our team, including experienced professionals and Terry Osbornes daughter Vanessa, ensures continuity in delivering efficient, personalised support year after year.
Services
Public House Insurance
Nightclub Insurance
Restaurant Insurance
Hotel Insurance
Thatched Property Insurance
Property Owners Insurance
Bed & Breakfast Insurance
Details
- Year established: 1967
Highlights and features
- We provide direct client communication to maintain low premiums without reducing coverage quality.
- Our team combines over 50 years of industry experience with family-run business values.
- Bespoke insurance solutions tailored to unique hospitality and leisure sector requirements.
- FCA-regulated services ensuring compliance with the highest professional standards.
- Dedicated support from quotation through policy duration and claims management.
Associations and certifications
- Financial Conduct Authority
Services
Public House Insurance
Comprehensive coverage specifically designed for licensed premises including pubs and bars. Our policies address unique risks such as alcohol liability, property damage, and business interruption. With tailored options for varying sizes and types of establishments, we ensure protection against financial losses while maintaining compliance with industry regulations.
Thatched Property Insurance
Specialist insurance for properties featuring thatched roofs, addressing heightened fire risks and unique repair requirements. Policies include coverage for roof replacement, listed building compliance, and alternative accommodation during restoration. Our expertise ensures appropriate valuation and protection for these high-risk but culturally significant properties.
Hotel Insurance
Tailored insurance solutions for hotels and guest accommodations, covering property damage, public liability, and business continuity. Policies adapt to varying occupancy levels, seasonal demands, and additional facilities like restaurants or event spaces. We provide flexible terms to protect both small family-run establishments and larger hospitality venues.
Restaurant Insurance
Specialised protection for food service businesses including restaurants, cafes, and bistros. Coverage includes equipment breakdown, food spoilage, hygiene-related closures, and customer liability claims. Policies are adaptable to different operational scales and cuisines, ensuring comprehensive protection against industry-specific risks while supporting business continuity.
Property Owners Insurance
Insurance for residential and commercial property owners, including vacant buildings and listed structures. Policies cover structural damage, liability protection, and loss of rental income. Special provisions address unoccupied property risks and compliance requirements, offering tailored solutions for both single-property owners and larger portfolios.
Questions
What types of insurance do you specialise in?
We specialise in hospitality and leisure sector insurance, including public houses, restaurants, hotels, thatched properties, and property owners' coverage.
How can I obtain a quotation?
Request a free, no-obligation quotation by phone at 01622 745297 or through our online callback request form.
Do you handle insurance claims assistance?
Yes, we support clients through the claims process, liaising with insurers and loss adjusters to ensure efficient resolution.
Are your insurance policies available nationwide?
Yes, we provide insurance solutions to clients across the entire United Kingdom.
How are emergency claims handled outside office hours?
Emergency claims can be reported directly to insurers using contact details in policy documents, with follow-up notification to our office.
What accreditations do you hold?
We are authorised and regulated by the Financial Conduct Authority (Firm Reference No: 481596).
