Business Details
50+ Years
experience
Your Trusted Family Jeweller in Canterbury
Established in 1920, Cousins Jewellers is a fourth-generation family-run jewellery business rooted in Canterbury, Kent. Our legacy is built on a deep passion for craftsmanship, sourcing the finest gems and materials globally while preserving the artistry of antique and bespoke pieces. With expertise spanning nearly a century, we specialise in creating timeless jewellery, restoring heirlooms, and offering personalised commissions without service fees.Our team combines traditional techniques with modern design, ensuring every piece meets exacting standards of quality and durability. We prioritise client collaboration, providing a seamless experience from concept to creation, and maintain a curated archive of rare treasures for discerning collectors. Our commitment to excellence is reflected in our international reputation and the trust of generations of clients.
Services
Bespoke Jewelry
Antique Restoration
Valuation Services
Pearl Repairs
Wedding Bands
Eternity Rings
Engagement Rings
Signet Rings
Cufflinks
Silver Collectibles
Details
- Year established: 1920
Highlights and features
- We offer four generations of expertise in fine jewellery craftsmanship.
- Bespoke commissions are created without additional service fees.
- Our antique restoration specialists preserve historical integrity with modern techniques.
- We provide part-exchange options for cherished heirlooms and silverware.
- Global sourcing ensures access to rare gems and materials of exceptional quality.
Services
Bespoke Jewelry Design
Our bespoke service transforms your vision into unique jewellery without service fees. Clients collaborate directly with designers to craft engagement rings, heirlooms, or statement pieces. Using CAD technology and hand-drawn sketches, we ensure precision while maintaining artistic integrity. Each creation is accompanied by original artwork for future reference.
Antique Restoration
Specialists revive antique jewellery using period-accurate techniques and materials. We repolish gemstones, reconstruct damaged settings, and source matching components from our archive. The process prioritises preserving historical value while ensuring structural longevity for everyday wear.
Valuation Services
We provide certified valuations for insurance or probate purposes by registered professionals. Our assessments consider gem quality, craftsmanship, and market trends. Clients receive detailed documentation meeting HMRC and insurance industry standards for accuracy and credibility.
Pearl Necklace Repairs
Damaged pearls are replaced, and necklaces are restrung using silk with knotting between beads. We restore clasps, adjust lengths, and enhance lustre through professional cleaning. This service extends the lifespan of cherished pearl jewellery while maintaining its original elegance.
Wedding & Engagement Rings
From vintage-inspired designs to modern solitaires, we offer tailored guidance on selecting or creating rings. Our collection features ethically sourced diamonds and conflict-free gemstones. Complimentary resizing and comfort-fit adjustments ensure lifelong wearability.
People
Nigel Cousins
Director
Nigel has worked in the family business since 1975, blending modern design with traditional craftsmanship. He oversees bespoke commissions and shares expertise in jewellery history.
Jonathan Cousins
Director
Jonathan joined the business in 1974, specialising in antique restoration and historical research. He manages day-to-day operations and client consultations with a focus on heritage preservation.
Araminta Chapman
Designer
Araminta, the fourth-generation jeweller, designs contemporary pieces while studying historical collections. She bridges traditional techniques with modern aesthetics, ensuring the brand's creative evolution.
Rachel Cousins
Administrator
Rachel manages administrative operations and curates window displays, combining organisational expertise with artistic flair to enhance the store's visual storytelling.
Questions
Do you offer bespoke jewellery services?
Yes, we create custom pieces without service fees, collaborating closely with clients from concept to completion using hand-drawn sketches and CAD technology.
Can antique jewellery be restored?
Our specialists restore antique pieces using period-accurate techniques, repolishing gemstones and reconstructing settings while preserving historical integrity.
Are valuations provided for insurance purposes?
Certified valuations for insurance or probate are conducted by registered professionals, meeting HMRC and insurance industry standards for accuracy.
Do you repair pearl necklaces?
We recondition pearl necklaces by replacing damaged pearls, restringing with silk, and adjusting clasps to ensure longevity and elegance.
What payment methods are accepted?
Payment options are discussed during consultations, with flexibility for part-exchange arrangements on selected items.
Reviews (4)
Martin Wise
Sep 06, 2020
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We have been infrequent customers of Cousins for the past thirty years. They are always totally professional, polite and and a delight to do business with.
Carol
Oct 27, 2018
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Great shop . Julian is an excellent valuer and I would highly recommend him if you want to have some jewellery valued .Very knowledgable .
Sue Pitkin
Oct 21, 2018
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Exemplary in every way; the highest quality workmanship, attention to detail, and beautiful pieces coupled with charming, no-pressure service. This is a wonderful experience you wont forget!
B. P.
May 13, 2018
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I wouldnt even give one star. They were given a task to value some diamonds. They under weighted the weight colour and clarity when challenged against the actual GIA they claimed that they provide am opinion. So my opinion is they are a less the adequate valuation agent and you will loose money they levied a 10k dimomd at 1200. I would step foot of 50 meters from this place.
