Business Details
10 Years
experience
Award-Winning Estate Agency in Lancaster
Houseclub Estate Agency is an award-winning independent estate agency established in 2016, specialising in property sales across Lancaster, Morecambe, Carnforth, and surrounding areas. Our client-first approach combines the innovation of online marketing with the personal touch of local expertise, offering a one-stop shop for home-moving needs including property sales, mortgage advice, surveys, and EPC services. With over a decade of combined experience, our team has earned national recognition, including eight consecutive ESTAs National Estate Agency of the Year Gold Awards and multiple British Property Awards.We prioritise transparency, recommending only trusted associate firms that meet our high service standards. As a carbon-neutral business, we reinvest cost savings into competitive pricing while maintaining a 99%+ customer satisfaction rate through proactive communication and tailored solutions.
Services
Property Sales
Mortgage Advice
Surveys
EPC Services
Property Valuations
Details
- Year established: 2016
Highlights and features
- Bespoke service tailored to individual property needs
- Award-winning customer service since 2016
- Integrated legal, mortgage, and surveying partnerships
- Carbon-neutral operations with competitive pricing
- Proven 99%+ customer satisfaction rate
Associations and certifications
- ESTAs National Estate Agency of the Year
- British Property Awards
What people say
Faultless service
Proactive updates
Exceptional standards
No hidden costs
Efficient team
Services
Property Sales
Specialist property sales service covering Lancaster and surrounding areas. Our experienced negotiators use multi-channel marketing across 27 platforms, including Rightmove and Zoopla, combined with local market expertise to achieve optimal sale prices. The process includes professional photography, bespoke brochures, and proactive buyer management from valuation to completion.
Mortgage Advice
Independent mortgage advisory service through SMG Mortgage & Protection Ltd. Access competitive rates from major UK lenders with expert guidance on repayment options, protection products, and associated costs. Our FCA-regulated partners provide tailored solutions for first-time buyers, remortgaging, and buy-to-let investments.
Property Valuations
Accurate property valuation service conducted by experienced local experts. Combines market analysis with comparable sales data to determine realistic pricing strategies. Includes professional advice on presentation improvements and market positioning to maximise returns.
EPC Services
EPC certification service meeting legal requirements within 28 days of marketing. Our qualified assessors provide energy performance ratings and recommendations for improvement. The service includes scheduling, assessment, and certificate delivery with guidance on compliance requirements.
Surveys
Comprehensive property survey coordination service. Arrange detailed structural inspections through trusted local providers to identify potential issues before purchase. Includes guidance on survey types, booking assistance, and post-assessment advice to inform buying decisions.
People
John Harrison
Managing Director
24-year property industry veteran and 2020 ESTAs Top 5 UK Estate Agent. Founded Houseclub Estate Agency in 2016 after 15 years with corporate agencies. Combines local expertise with national standards, holding multiple industry awards for customer service excellence.
Leanne Williams
Director
Co-founder managing operations and branding since 2015. University of Cumbria graduate with dual expertise in property and podiatry. Oversees business administration and ensures consistent service delivery across all client touchpoints.
Mollie Stalker
Property Consultant
Qualified law graduate and NAEEA member with five years' sales experience. Handles client journeys from initial enquiry to contract exchange. Specialises in proactive communication and legal compliance during property transactions.
Sarah Haley
Senior Negotiator
Seven-year property professional with rental sector expertise. Manages lead generation, viewings, and sales progression. Recognised for practical advice and market knowledge in the Lancaster area.
Cerys Thackrah
Property Consultant
English Literature graduate with recent lettings experience. Focuses on client matching and property sourcing. Provides market insights and negotiation support for buyers and sellers in the local area.
Questions
What areas does Houseclub Estate Agency cover?
We operate across Lancaster, Morecambe, Carnforth, and surrounding North Lancashire/South Cumbria areas.
How quickly do properties sell?
Average sale time varies by property type, but our 2024 awards recognise fastest sales in the region.
What fees are involved?
Transparent pricing with no hidden costs. Competitive rates due to reduced overheads compared to high street agents.
Do you offer online valuations?
We provide professional in-person valuations by experienced local experts for accurate pricing.
Are your partners regulated?
Yes, our mortgage and legal partners are FCA-regulated and carefully vetted for service quality.
How can I track my sale progress?
Regular updates from dedicated negotiators with online portal access for transaction status tracking.
Reviews (5)
Carl Lowther
Oct 17, 2021
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Very good service good price alwayz and keeping you informed of what is going on and great advice used them twice now well worth it
Alistair Severn
Sep 06, 2021
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Positive:Professionalism,Responsiveness
I must admit I was surprised at the high standard of service I received when using Houseclub Estate Agents. A friend recommended them to me after I had a bad experience with another company and to be honest I wasn't sure what to expect, but I was blown away by their customer service. Brilliant.
I must admit I was surprised at the high standard of service I received when using Houseclub Estate Agents. A friend recommended them to me after I had a bad experience with another company and to be honest I wasn't sure what to expect, but I was blown away by their customer service. Brilliant.
Andy Lewis
Sep 03, 2021
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Very professional business. John and his team are high skilled professionals who are 100% customer focussed. We dealt with John and Mollie and nothing was too much trouble for them both. Even took a call from my wife very late at night when she was stressed and they helped calm and reassure her everything would work out perfectly. Which of course it did. Will certainly use them again (but hopefully not for another 10years ha ha). Highly recommended
Jonny Daglish
Aug 31, 2021
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Positive:Professionalism,Quality,Responsiveness
Excellent communication skills and very helpful. Would definitely recommend John and his professional team.
Excellent communication skills and very helpful. Would definitely recommend John and his professional team.
Lisa Preston
Aug 19, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Houseclub are a very professional and reliable Estate Agents who really care about their clients. I would have no hesitation in recommending them to any potential seller or purchaser.
Houseclub are a very professional and reliable Estate Agents who really care about their clients. I would have no hesitation in recommending them to any potential seller or purchaser.
