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Business Details
41 Years
experience
Emergency
services
Your Trusted Estate Agent in Cambridge
Established in 1985, we have grown to become a leading independent estate agent and property management agency in Cambridgeshire and Suffolk. Our locally-based team combines deep market knowledge with a personal approach to property transactions, offering expertise in sales, lettings, block management, and probate valuations. With offices in Cambridge, Cottenham, Ely, Newmarket, Burwell, and a London-based Mayfair office, we provide tailored services supported by over three decades of regional experience. Our commitment to integrity, proactive communication, and attention to detail ensures clients receive professional yet personable support throughout their property journey. We specialise in land development solutions, new homes marketing, and strategic property management while maintaining traditional values of reliability and respect.

Our dedicated emergency callout service and cyclical maintenance planning demonstrate our comprehensive approach to property care. Through regular property inspections, transparent service charge management, and efficient debt recovery processes, we safeguard property investments for leaseholders and landlords. Our team's intimate knowledge of local markets enables effective property valuations, marketing strategies, and transaction facilitation. With a focus on modern property management techniques combined with traditional service standards, we maintain high client satisfaction rates across residential and commercial sectors. Our Mayfair office specifically supports London-based clients seeking property opportunities in East Anglia, providing seamless cross-regional assistance.
Services
Sales Lettings Block Management Probate Valuations Land & New Homes Property Maintenance Financial Services Accompanied Viewings
Details
  • Year established: 1985
Highlights and features
  • We offer 40 years of combined property market experience across Cambridgeshire and Suffolk
  • Our locally-based team provides in-depth knowledge of regional property trends
  • We implement proactive property management with regular inspections and maintenance planning
  • We provide dedicated emergency callout services for urgent property issues
  • Our Mayfair office supports London-based clients seeking East Anglia property opportunities
What people say
Amazing service Lifeline throughout Great communicators Prompt responses Proactive approach
Services
Sales
Our property sales service combines local market expertise with comprehensive marketing strategies. We offer professional valuations, accompanied viewings, and transaction support across Cambridgeshire and Suffolk. With offices in six key locations, we provide tailored guidance for residential and commercial property sales.
Lettings
We manage residential lettings with a streamlined process covering property marketing, tenant screening, and lease administration. Our local knowledge ensures optimal rental pricing and tenant matching across Cambridge, Ely, and surrounding areas.
Block Management
Our block management service includes service charge collection, cyclical maintenance planning, and emergency callout support. We maintain regular communication with leaseholders and implement strategic property upkeep programs to preserve investment value.
Probate Valuations
We provide accurate probate valuations for deceased estates with quick turnaround times. Our reports include market analysis, negotiation support, and fixed-fee pricing to facilitate smooth estate administration and tax calculations.
Land & New Homes
Specialising in land acquisition, planning permissions, and new homes marketing, we offer end-to-end solutions for developers and landowners. Our services include strategic land assembly, environmental consultancy, and shared ownership scheme management.
Questions
What areas do you cover?
We operate across Cambridgeshire, Suffolk, and London's Mayfair district with six local offices.
Do you offer emergency property services?
Yes, we provide an emergency callout service for urgent property maintenance issues.
What property types do you handle?
We manage residential, commercial, and new development properties across our operating regions.
Can you assist with probate property valuations?
Yes, we offer specialist probate valuation services with detailed market analysis reports.
Do you have a London office?
Yes, our Mayfair office supports clients moving from London to East Anglia.
What management services do you provide?
We offer block management, service charge administration, and cyclical maintenance planning.
Reviews (4)
Alessandro Conte
Jun 26, 2021 Report
I moved into my current flat about 2 weeks ago. With my big surprise there was not hot water... At the current state I still have to wash myself with cold water despite the many 'the plumber will sort this out shortly'. Totally unacceptable service, I cannot believe none checked the state of the boiler/hot water when they did the checkout for the previous tenant.
Lance McNaught
Feb 19, 2021 Report
After an initial enquiry, no one got back to me so I had to chase it up with them and managed to book a viewing. Their man Piers was late and didn't bother to call us or even text.. I had to phone the office to find out what was happening. Piers was running late after being caught at another viewing. Then they called back to say he was actually stuck on a phone call in the office. Either way, not a good start. Eventually Piers turned up 20 minutes late with no apology and an apathetic attitude.
Opened the door to the property where a soaking wet duvet welcomed us on entering. Considering
Ben Gill
Jan 28, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
I have used Pocock and Shaw for 20 years and have found them to offer fair and stable management for my rental properties.
Antony Rippingale
Nov 30, 2020 Report
Awful communication, felt like we were doing their work ourselves. We move into our property in 5 days and they are still advertising it?!