Business Details
13 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Ely
Established in 2013, Ely Plumbing and Heating was founded by Rob Lee and Keith Missin, both lifelong residents of Ely with over seven decades of combined experience in plumbing and heating. Our Gas Safe, OFTEC, and Solar Accredited engineers deliver tailored solutions for residential and commercial clients, specialising in boiler installations, bathroom renovations, renewable technologies, and emergency leak repairs.We prioritise quality through industry-recognised qualifications from City and Guilds, Logic, and NVQ, alongside guaranteed workmanship and community engagement initiatives like sponsoring local sports teams. Our commitment to innovation includes training apprentices and adopting renewable energy solutions, ensuring long-term reliability for homeowners, landlords, and businesses across Ely and surrounding areas.
Services
Bathroom Installations
Boiler Replacement
Leak Repairs
Heating Systems
Renewable Technologies
Hot Water Systems
Power Flushing
Gas Safety Checks
Underfloor Heating
Landlord Certificates
Details
- Year established: 2013
Highlights and features
- Established in 2013 with over 70 years of combined local expertise
- Gas Safe and OFTEC registered engineers for certified safety
- Sponsors of local community initiatives like Littleport Rangers U16s
- 24/7 emergency call-out service for urgent plumbing issues
- Free no-obligation quotes with transparent pricing
Associations and certifications
- Gas Safe
- OFTEC
- Solar Accredited
- Energy Efficiency Certified
- City and Guilds
- Logic
- NVQ
What people say
Prompt and professional service
Seamless bathroom renovations
Knowledgeable and friendly engineers
Reliable emergency repairs
Highly recommend to others
Services
Boiler Installation
Our Gas Safe engineers install high-efficiency boilers from Worcester, Vaillant, and Ideal, tailored to your home's needs. We offer budget and premium options, system control upgrades, and advice on cost-effective replacements. All installations include consultation, aftercare, and guarantees for long-term reliability.
Bathroom Renovations
We provide full bathroom design, supply, and installation services, including fixtures, tiling, and electrical work. Our process includes free quotes, design inspiration brochures, and coordination with trusted tradespeople. Labour-only options are available for clients managing their own materials.
Heating Systems
Specialising in gas, oil, and electric heating systems, we install underfloor heating, thermostatic radiator valves, and heat pumps from LG and Samsung. Our services include system upgrades, power flushing to improve efficiency by up to 40%, and electrical coordination for seamless installations.
Renewable Technologies
We install solar thermal panels and air source heat pumps to reduce energy costs. Solar systems provide up to 39% of hot water needs, while heat pumps operate efficiently even at -15C. Our solutions include rainwater harvesting and ventilation systems for sustainable homes.
Leak Repairs
Our rapid-response team handles leaks, burst pipes, and frozen pipes using high-quality materials. We diagnose issues promptly, offer preventative advice, and ensure minimal property damage. Emergency services are available for residential and commercial clients across Ely and surrounding areas.
People
Rob Lee
Co-Founder
With nearly three decades of plumbing experience, Rob Lee co-founded Ely Plumbing and Heating in 2013. He oversees project management and client consultations, ensuring quality and reliability for every installation and repair.
Keith Missin
Co-Founder
Keith Missin brings over four decades of plumbing and heating expertise to Ely Plumbing and Heating. He manages technical operations and apprenticeships, maintaining high standards in boiler installations and renewable energy solutions.
Questions
What areas do you serve?
We serve Ely, Cambridge, Newmarket, and surrounding areas in Cambridgeshire.
Are your engineers Gas Safe registered?
Yes, all our boiler and gas work is carried out by Gas Safe and OFTEC registered engineers.
Do you offer emergency services?
Yes, we provide a rapid-response call-out service for plumbing emergencies like leaks and burst pipes.
What payment methods do you accept?
We accept cash, bank transfers, and major credit/debit cards for all services.
Can you help with landlord gas certificates?
Yes, we provide annual gas safety checks and Landlord Certificates for rental properties.
Do you offer free quotes?
Yes, we provide free, no-obligation quotes for all plumbing, heating, and renovation projects.
Reviews (2)
Lucy Fussinger
Dec 03, 2018
Report
Ely plumbing and heating came to fix my radiator, it took less than 30 minutes, they were very friendly and I would recommend to anyone else looking for someone reliable within this trade.
Eve Horsfall
Jul 01, 2018
Report
I can 100% recommend Gus from Ely plumbing and heating . He is really good at what he does and very honest as well. He have fixed our heating system and saved me from buying a boiler that I dont actually need . I called a engineer previous because Gus was not available and they told me the boiler was broken and will need a new one . I got his name recommended by a friend called him in hope for a better quote but it turns out even better. He found out There was nothing wrong with the boiler and if I have installed a new one it would not work still. So Job done , money saved . Couldnt be any
