Business Details
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Your Trusted Cardiff Real Estate Partner
Boulton & Griffiths is an independent, family-owned and operated letting and property management agency based in Cardiff. With over 35 years of combined experience, our team provides a personalized yet professional service, specializing in property rentals, sales, and management across Cardiff and surrounding areas. Our deep local knowledge and passion for property enable us to deliver swift, efficient solutions tailored to client needs. We pride ourselves on maintaining consistent staff, ensuring continuity and reliability in every transaction. Our commitment to excellence is reflected in our accreditations with leading industry bodies, including ARLA, NAEA, and The Property Ombudsman.We guarantee a no-let, no-fee service, demonstrating confidence in our ability to meet client expectations. Our approach combines proactive communication, transparent processes, and a focus on building long-term relationships with landlords, tenants, and buyers. By leveraging extensive market insights and a client-centric philosophy, we ensure stress-free property transactions while upholding the highest standards of professionalism and trustworthiness.
Services
Property Letting
Property Sales
Property Management
Tenant Find Service
Relocation Assistance
Highlights and features
- We offer over 35 years of combined experience in Cardiff's property market
- Our team provides personalized service with consistent, dedicated staff
- We guarantee a no-let, no-fee service for landlord clients
- Accredited by leading industry bodies including ARLA and NAEA
- Specialize in relocation services for tenants moving to Cardiff
Associations and certifications
- ARLA
- NAEA
- The Property Ombudsman
- Deposit Protection Service
- Client Money Protection Scheme
- ALMA
What people say
First class service
Smooth and efficient
Highly recommended
Impeccable response time
Professional and friendly
Services
Property Letting
Our property letting service combines local market expertise with comprehensive tenant screening. We offer free valuations, professional photography, and multi-channel advertising to ensure swift lettings. Our no-let-no-fee guarantee demonstrates confidence in our ability to secure qualified tenants while maintaining compliance with all legal requirements for landlords.
Property Sales
We provide end-to-end property sales solutions with transparent fixed-fee packages. Our services include professional staging advice, high-quality photography, and performance monitoring. Our local agents leverage deep market knowledge to achieve optimal sale prices while managing all aspects of the transaction process from valuation to completion.
Property Management
Our comprehensive property management service covers rent collection, maintenance coordination, and tenant communication. We ensure legal compliance through regular inspections and documentation updates. Our proactive approach minimizes void periods while maintaining property value and tenant satisfaction through responsive service delivery.
Tenant Find Service
We specialize in identifying qualified tenants through rigorous referencing processes including credit checks, employment verification, and landlord references. Our service includes property presentation guidance and targeted marketing strategies to attract reliable tenants while ensuring legal compliance with all housing regulations and deposit protection requirements.
Relocation Assistance
Our relocation service supports clients moving to Cardiff with property searches, virtual viewings, and tenancy setup assistance. We coordinate viewings for out-of-area clients and provide market insights to facilitate informed decisions. Our team manages all aspects of the relocation process from initial property selection to final move-in arrangements.
Questions
What areas do you cover for property services?
We specialize in Cardiff and surrounding areas including Cardiff Bay, Grangetown, and Llandaff for both residential and commercial properties.
Do you offer a no-let-no-fee guarantee?
Yes, we provide a no-let-no-fee guarantee for both our management and tenant-find services, demonstrating confidence in our property marketing capabilities.
What accreditations do you hold?
We are accredited by ARLA, NAEA, ALMA, and The Property Ombudsman, with full client money protection and deposit scheme membership.
How do you handle property viewings for out-of-area clients?
We offer virtual viewings and detailed property consultations for clients relocating from outside Cardiff, ensuring comprehensive property assessments without physical visits.
What property management services do you provide?
Our management services include rent collection, maintenance coordination, tenant communication, and legal compliance monitoring to protect your investment.
How quickly can you help me find a rental property?
With our extensive local listings and proactive approach, we typically secure suitable properties within days, depending on specific requirements and market availability.
Reviews (5)
Rhianydd Kilcourse
Aug 20, 2021
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No issues at the start of tenancy, then suddenly communication takes a turn. Especially when you leave the agency and go elsewhere. I had no communication whatsoever when I emailed my notice. There was no check out check list sent to me until the day I was told to hand in the keys (I was told on the day that information as well, and only because I had enquiried), by then it was too late. I cleaned the property with help and even freshly painted it, but somehow managed to get a 200 cleaning charge taken off my rental bond (when finally able to get it back after weeks of trying and a new Tennant
Owen Chambers
Jan 21, 2021
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They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting in an excess water bill of 513 that they refuse to take their legal responsibility for. When challenged about this, the letting agents tried to claim back 415 in waived rent that the landlord agreed to write off - because B&G took 5 months to organise a contract with a new tenant, after the current tenant found multiple replacements to help with rent. The landlord wrote this off due to B&Gs incompetence and now B&G
Mally
Jan 15, 2021
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Critical:Professionalism,Quality,Responsiveness
Seem okay with reneging on deals if it means making a quick buck. Can't be trusted to look after the homes they rent out, I strongly recommend you look elsewhere
Seem okay with reneging on deals if it means making a quick buck. Can't be trusted to look after the homes they rent out, I strongly recommend you look elsewhere
Charlie Bollaan
Dec 19, 2020
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There are lots of houses to rent in Cardiff so why go with letting agents who are not going to do what you are paying them to do? If you enjoy spending hundreds of pounds each month to have problems left unfixed and dismissive emails then these are the folks for you. For those crazy enough to expect a maintained property and decency then look elsewhere.
Aleks
Nov 05, 2020
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B&G are the property management company handling a friend's tenancy and have demonstrated their utter inability to carry out basic maintenance tasks - as well as being uncommunicative and dismissive. One such maintenance task led to a water drainage bill that was then passed onto the tennant - despite several requests to fix the source of the issue. NOT RECOMMENDED.
