Business Details
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Trusted Estate Agents in Shropshire Since 1806
Established in 1806, we are one of the UK's longest-standing estate agencies, combining over 210 years of experience with deep local knowledge. Our family-run business specialises in residential and commercial property sales, lettings, and property management, serving Newport, Shifnal, and surrounding areas. We prioritise tailored service, conducting free property valuations and creating customised marketing strategies to meet individual client needs.Our team accompanies all viewings, ensuring a seamless process for landlords and tenants, while offering both full and non-management letting services. With offices in Newport and Shifnal, we maintain a commitment to professionalism, transparency, and community-focused service that has defined our reputation for over two centuries.
Services
Residential Sales
Residential Lettings
Commercial Property
Property Management
Valuations
Student Lettings
Land Sales
Estate Management
Tenant Representation
Property Appraisals
Highlights and features
- We offer over 210 years of combined property market expertise
- Our family business maintains deep local knowledge of Shropshire markets
- We provide tailored marketing strategies for individual property needs
- Our team accompanies all viewings to ensure professional representation
- We operate dual offices in Newport and Shifnal for better client access
Associations and certifications
- CMP Certificate
What people say
Professional manner
Excellent communication
Stress-free process
Local knowledge
Prompt repairs
Services
Residential Sales
We specialise in residential property sales across Shropshire, offering expert valuations and targeted marketing strategies. Our experienced team provides comprehensive support from initial appraisal through to completion, leveraging 210+ years of local market knowledge. With offices in Newport and Shifnal, we effectively connect sellers with qualified buyers through both traditional and digital channels.
Residential Lettings
Our lettings service covers both managed and non-managed property options, with dedicated staff accompanying all viewings. We provide thorough tenant referencing and handle all legal documentation, including Assured Shorthold Tenancy agreements. The team offers flexible service packages tailored to landlords' specific requirements across Newport and surrounding areas.
Commercial Property
We offer commercial property services including sales, lettings, and valuations for office spaces, retail units, and industrial facilities. Our expertise extends to advising businesses on market positioning and connecting them with suitable commercial spaces across Shropshire's strategic locations with excellent transport links.
Property Management
Our comprehensive property management service includes maintenance coordination, rent collection, and tenant communication. We handle emergency repairs promptly while maintaining regular property inspections, ensuring landlords' investments are professionally maintained with minimal direct involvement required from property owners.
Valuations
We provide expert property valuations for sales and various other purposes, combining historical market data with current trends. Our qualified surveyors offer both free pre-sale assessments and detailed valuation reports, covering residential, commercial, and land properties across Shropshire and the West Midlands region.
People
Caroline Cross
Principal / Residential Lettings
Leading the firm since 2010, Caroline brings extensive family business experience to property management and lettings. With over two decades of operational involvement, she oversees residential lettings while maintaining the company's traditional values.
Michelle Roberts
Sales Valuer
A qualified surveyor with specialist expertise in property valuations, Michelle manages sales operations across both Newport and Shifnal offices. Her technical knowledge combines with practical experience in residential property transactions.
Sophie Shaw
Sales and Lettings Negotiator
As the third generation of the founding family, Sophie provides sales and lettings services with professional accreditation from the Royal Institution of Chartered Surveyors, maintaining the firm's commitment to excellence.
Erika Sadler
Property Manager
Erika coordinates property management operations, handling maintenance requests and tenant communications. With specialist knowledge of local housing regulations, she ensures compliance and satisfaction for landlords and tenants alike.
Debbie Lloyd
Sales and Lettings Coordinator
Debbie manages administrative operations across both offices, serving as key contact for transaction coordination. Her organisational expertise ensures smooth communication between clients, legal representatives, and internal departments.
Questions
What property services do you offer?
We provide residential and commercial sales, lettings, property management, valuations, and student accommodation services across Shropshire and surrounding areas.
How long has your agency operated?
Since 1806, making us one of the UK's longest-established estate agencies with continuous family business operation.
Do you handle emergency property repairs?
Yes, we respond to urgent maintenance issues within 24 hours and coordinate necessary repairs for managed properties.
What areas do you cover?
Primarily Newport and Shifnal, extending to Staffordshire borders, Wolverhampton, and the wider West Midlands region.
Can you help with tenant referencing?
Yes, we conduct comprehensive tenant background checks including credit assessments, employment verification, and previous landlord references.
Do you offer online property valuations?
We provide free initial valuations through our website, followed by detailed in-person assessments by qualified surveyors.
Reviews (4)
Jan Russell
Jul 02, 2021
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Positive:Professionalism,Responsiveness
Very Helpful and understanding, best service in Newport. Thank Caroline and staff.
Very Helpful and understanding, best service in Newport. Thank Caroline and staff.
Barbara Pike
Jun 26, 2021
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Positive:Professionalism,Responsiveness
I am pleased to say that I had an extremely good experience from my first visit to the office to completion
Thank you Caroline and staff for a brilliant service
I am pleased to say that I had an extremely good experience from my first visit to the office to completion
Thank you Caroline and staff for a brilliant service
John Russell
Jun 17, 2021
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Positive:Professionalism,Responsiveness
The only local company that actually helped a friend and sorted her rental out. Suggest other agents could learn from them. Thank you Caroline and team
The only local company that actually helped a friend and sorted her rental out. Suggest other agents could learn from them. Thank you Caroline and team
Matt Hart
Nov 14, 2019
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I don't understand the good reviews. They are the worst estate agent i have ever used. If you are thinking of renting a place i'd strongly suggest not to. Let themselves in without permission, Upon handing in my notice they were showing people around without my consent. I literally can't think of any good points. Avoid.
