Business Details
15 Years
experience
Emergency
services
Trusted HVAC Services in Derby
Established in 2011, S O'Brien Heating Solutions has built a reputation as a trusted provider of heating services in Derby. Our Gas Safe registered engineers specialise in boiler installations, servicing, and repairs for residential and commercial clients. With over 13 years of experience, we combine technical expertise with a commitment to customer care, ensuring every job is completed to the highest standards. Our team holds accreditations with leading industry bodies, including Ideal Accredited Installers, and we pride ourselves on transparency and professionalism. Customer testimonials highlight our punctuality, attention to detail, and the reliability of our solutions.We offer tailored Home Protect Plans to maintain system efficiency and provide 24/7 emergency services to address urgent heating needs. Our dedication to continuous improvement ensures we stay at the forefront of heating technology, including hydrogen-ready boilers and smart control systems. By prioritising clear communication and respect for clients' properties, we have earned a 5/5 Google Reviews rating. Our commercial services extend to schools, offices, and warehouses, ensuring compliance and operational continuity. Through consistent service quality and community engagement, we remain Derby's trusted heating partner.
Services
Boiler Installations
Boiler Servicing
Emergency Repairs
Commercial Heating
Home Protect Plans
Gas Safety Certificates
Central Heating Repairs
System Boiler Installation
Combi Boiler Installation
Regular Boiler Installation
Details
- Year established: 2011
Highlights and features
- We have over 13 years of experience in boiler services.
- Our engineers are Gas Safe registered and Ideal accredited.
- We offer 24/7 emergency repair services.
- We provide tailored heating solutions for both residential and commercial clients.
- Our Home Protect Plans include annual boiler servicing to maintain efficiency and warranties.
Associations and certifications
- Gas Safe Register
- Ideal Accredited Installers
What people say
Excellent service
Great Service
Highly Recommend
Courteous, cleaned up
Professional approach
Services
Boiler Installations
We supply and install energy-efficient gas and LPG boilers from leading manufacturers like Baxi and Worcester Bosch. Our Gas Safe engineers ensure precise fitting of combi, system, and regular boilers tailored to property size and heating demands. Modern installations reduce energy bills by up to 30% while offering smart control compatibility for remote temperature management.
Boiler Servicing
Annual boiler servicing prevents breakdowns and maintains manufacturer warranties. Our engineers perform comprehensive safety checks, clean internal components, and test for carbon monoxide leaks. Regular maintenance improves efficiency by up to 20% and extends system lifespan while ensuring compliance with safety regulations.
Emergency Repairs
24/7 emergency boiler repairs minimise heating downtime. Our Gas Safe engineers diagnose and fix faults like leaks, pressure issues, and ignition failures within 90 minutes of call-out. We use genuine manufacturer parts and provide 30-day workmanship guarantees for all urgent repair work.
Commercial Heating
Tailored heating solutions for schools, offices, and warehouses. Our DBS-checked engineers install and maintain commercial boilers with minimal operational disruption. Services include planned maintenance schedules, compliance testing, and emergency response plans to ensure continuous heating for business operations.
Home Protect Plans
Affordable monthly protection plans cover boiler breakdowns, central heating, and plumbing repairs. Plans include annual servicing, parts warranties, and optional excess options. Landlord-specific plans incorporate Gas Safety Certificates and tenant communication management to simplify property maintenance obligations.
Questions
Do you serve areas outside Derby city centre?
Yes, we cover all Derbyshire areas including Mickleover, Littleover, and Chellaston. Contact us to confirm service availability in your specific location.
How quickly can you respond to emergency boiler repairs?
Our 24/7 emergency service responds within 90 minutes for urgent heating failures. We prioritise same-day resolution for all critical boiler breakdowns.
Are your engineers properly certified?
All our engineers hold Gas Safe registration and Ideal Accredited Installer status. We maintain industry-standard accreditations to ensure safe, compliant heating solutions.
What boiler brands do you work with?
We install and service major brands including Baxi, Worcester Bosch, and Ideal. Our engineers receive manufacturer-specific training for optimal performance across different boiler models.
How long do boiler installations typically take?
Standard boiler installations require 6-10 hours depending on system complexity. We complete most residential installations within one working day with minimal property disruption.
Do you offer guarantees on your work?
We provide 30-day workmanship warranties and 12-month parts warranties on all repairs. Annual service contracts maintain manufacturer warranties for long-term system protection.
Reviews (4)
Leonie Belz
Dec 15, 2021
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Very poor experience & customer service overall. The engineer arrived and was rather unfriendly and not communicating. After having left and not having given a proper debrief in which he could have flagged any issues, we then received a call from British Gas a few days later advising that a recall was needed. Apparently, the engineer didn't have the proper equipment needed to conduct the full annual boiler service (but didn't tell us about this). Took us an hour on the phone to figure out what had happened, and get to the bottom of this. Terrible service, not a company that BG should be working
David Taylor
Dec 01, 2021
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Had a new boiler fitted at weekend by this company after our old boiler packed up after 14 years. Really pleased with the way they handled everything for us from start to finish. Many thanks to Steve Stuart and the rest of Company
Peter Brochocki
Nov 03, 2021
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My heating stopped working on Sunday, i called S O'Brien's who confirmed they would get somebody out to me on the following day. They turned up on Monday morning, fixed my heating and hot water and got my boiler working again. I could not fault their speedy customer service, kept me up to date and ensured everything was fully operational. Very professional people. Thank you so much S O'Brien Heating !!!
Nia Bevis
Oct 23, 2021
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Yusuf came today to sort our heating out after it not working properly since we moved in last February.What an AMAZING engineer !! he was calm, polite, efficient and so knowledgeable!. He managed to work out in half an hour, what three other heating engineers had failed to do. Fantastic service!!
