Business Details
9 Years
experience
Emergency
services
Your Trusted Insurance Partner in Dunbar
Founded in 2017, Prospero Insurance Brokers Ltd was established to provide an ethical alternative to multinational insurance brokers. Our approach focuses on understanding individual client narratives to arrange tailored financial protection. With over 20 years of combined experience, our team prioritises face-to-face communication, transparency, and equal service for all clients, whether managing high-net-worth portfolios or supporting small businesses. We maintain long-term relationships through proactive advice and community-focused principles. Our expertise spans commercial and personal insurance, including specialist areas like motor trade, landlord, and high-value property coverage.We operate with a commitment to resolving client needs promptly, demonstrated through testimonials highlighting efficient claims processing and personalised support. Our Chartered Insurance Broker status and FCA authorisation underscore our professional standards. By avoiding profit-driven models, we ensure client interests remain central to every recommendation. Our team's dedication extends beyond transactions, offering guidance during critical moments like international emergencies. This philosophy has fostered client loyalty, with many following us through company transitions. We continue to grow while maintaining the personal touch that defines our service ethos.
Services
Commercial Combined
Tradesmen Insurance
Landlord Insurance
Motor Trade Insurance
Contractor Insurance
Cleaner Insurance
Charities Insurance
Home Insurance
Travel Insurance
Mortgages
Details
- Year established: 2017
Highlights and features
- We offer 20+ years of combined insurance expertise
- Our ethical, community-based approach prioritises client needs
- We provide face-to-face communication and total transparency
- Our Chartered Insurance Broker status demonstrates professional excellence
- We maintain long-term client relationships through proactive advice
Associations and certifications
- Financial Conduct Authority
What people say
Fantastic service
Incredibly professional
Speedy responses
Highly recommend
Expert knowledge
Services
Commercial Combined
Our Commercial Combined policies offer comprehensive protection for businesses of all sizes. Covering property, liability, and business interruption risks, this solution safeguards your operations while allowing flexibility to add specialist extensions. With tailored risk assessments and competitive pricing through multiple insurer partnerships, we ensure your business remains protected against evolving threats while maintaining cost-effectiveness.
Landlord Insurance
Specialist landlord insurance protects your property investments comprehensively. Our policies cover buildings, contents, loss of rent, and liability risks while offering optional add-ons like accidental damage cover. With experience handling high-value country estates and urban portfolios, we provide tailored solutions that balance premium costs with appropriate risk mitigation strategies for both short-term and long-term rentals.
Motor Trade Insurance
Tailored motor trade insurance protects automotive businesses from industry-specific risks. Our policies cover premises, stock, tools, and liability exposures while accommodating varying business models including repair workshops and classic car dealerships. With access to specialist insurers, we provide coverage for high-value vehicles and unique operational requirements that standard policies often exclude.
High Net Worth Insurance
Our high net worth insurance solutions address complex personal asset portfolios. Covering premium properties, performance vehicles, and valuable collections, these policies offer enhanced limits and bespoke terms. Through dedicated underwriting channels, we arrange coverage for unique requirements like international travel risks and specialist property features that standard insurers typically restrict.
Claims Handling
Our proactive claims management ensures swift resolution of insurance claims. We guide clients through the process from initial notification to settlement, maintaining direct communication with insurers to expedite approvals. Recent examples demonstrate our capability to process property damage claims within hours and coordinate emergency repairs while maintaining transparent updates throughout the resolution process.
People
David Robertson
Founder & Chartered Insurance Broker
With over 20 years in financial services, David established Prospero Insurance to offer ethical insurance alternatives. A Chartered Insurance Broker and qualified mortgage advisor, he prioritises community values and client relationships over corporate spreadsheet-driven approaches. His expertise spans commercial and personal insurance sectors.
Tracy Robertson
Private Client Specialist
Tracy manages high-net-worth insurance portfolios with 20+ years industry experience. She oversees country house and performance vehicle policies while handling business accounts. Her long-term client relationships demonstrate commitment to personalised service and prompt responsiveness across insurance and financial matters.
Mark Berridge
Insurance Consultant
With three decades in insurance advisory roles, Mark provides business and personal protection expertise. His industry knowledge combines with client-focused communication to deliver appropriate risk solutions. Outside work, he maintains active interests in sports and coastal walking activities.
Questions
What insurance products does Prospero offer?
We provide commercial combined policies, landlord insurance, motor trade cover, high-net-worth protection, and personal insurance products including home, travel, and vehicle policies.
How does Prospero differ from other brokers?
We prioritise face-to-face communication, ethical practices, and tailored solutions over corporate profit models, maintaining long-term client relationships through transparent advice and community-focused principles.
Can you handle complex insurance claims?
Yes, our team manages complex claims efficiently, with recent examples demonstrating processed property damage claims within hours and coordinated emergency repairs.
Do you operate outside standard business hours?
While our usual hours are 9am-5pm, we remain available for urgent matters outside these times to address critical client needs.
What areas do you cover?
We serve clients across Scotland including East Lothian, Edinburgh, Glasgow, Kilsyth, and Aberdeenshire, with capability to handle UK-wide insurance requirements.
How do you maintain competitive pricing?
Through partnerships with multiple insurers, we access diverse pricing options while maintaining tailored risk assessments to ensure cost-effective coverage solutions.
