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Expert Recruitment Services in the West Midlands
Established in 1999, we are an independent recruitment agency with offices in Wolverhampton and West Bromwich. Our specialist divisions serve businesses of all sizes across Industrial, Commercial, Hospitality, Care Services, Technical, Transport, and Construction sectors. We provide temporary, contract, and permanent staffing solutions alongside comprehensive onsite recruitment services, ensuring cost-effective and efficient processes for high-volume clients. Our team of experienced professionals prioritises understanding client and candidate needs to deliver precise matches.

As members of the Recruitment and Employment Confederation, we adhere to the highest industry standards through our commitment to the Code of Good Recruitment Practice. Our 24/7 availability ensures continuous support for employers and job seekers alike. With over 25 years of operational history, we combine local market expertise with a transparent approach to recruitment, maintaining honesty in all interactions. Our reputation for reliability and quality has been built through consistent delivery of tailored solutions across the West Midlands and Staffordshire regions.
Services
Temporary Staffing Permanent Recruitment Onsite Solutions Candidate Matching Volume Hiring Industrial Sector Recruitment Commercial Sector Recruitment Care Services Recruitment Technical Recruitment Construction Recruitment
Details
  • Year established: 1999
Highlights and features
  • We offer 24/7 staffing solutions for urgent recruitment needs
  • Our team maintains REC membership and follows strict industry standards
  • We specialise in high-volume onsite recruitment services
  • We provide honest assessments when suitable matches aren't available
  • Our consultants have 25+ years' experience in local market dynamics
Associations and certifications
  • Recruitment and Employment Confederation
Services
Temporary Staffing
Providing flexible temporary staffing solutions for unexpected absences and peak periods. Available 24/7 across Industrial, Commercial, and Technical sectors. Our rapid response ensures business continuity through single placements or large-scale team requirements.
Permanent Recruitment
Connecting businesses with permanent employees through our extensive candidate database. Proactive position marketing and comprehensive response management ensure optimal matches for specialist roles across multiple industry sectors.
Onsite Solutions
Delivering comprehensive onsite recruitment services for high-volume contracts. Streamlined processes through single-point contact reduce costs while maintaining quality standards across West Midlands operations.
Candidate Matching
Matching skilled professionals with employment opportunities through detailed assessment of individual strengths and career requirements. Specialising in Industrial and Technical sectors across Wolverhampton and surrounding regions.
Client Services
Offering tailored recruitment solutions for SMEs and large enterprises. Our dedicated consultants provide expert guidance on staffing requirements while maintaining strict adherence to industry best practices.
Questions
What sectors do you specialise in?
We specialise in Industrial, Commercial, Hospitality, Care Services, Technical, Transport, and Construction sectors across the West Midlands region.
How can candidates register for work?
Candidates can register through our website submission portal or visit our Wolverhampton or West Bromwich offices for in-person registration with our consultants.
Do you operate outside the Black Country?
Yes, we serve Staffordshire, Shropshire and surrounding areas in addition to our core Black Country operations.
Are your services available outside normal working hours?
Our staffing solutions operate 24 hours a day, 7 days a week to accommodate urgent recruitment requirements.
How do you ensure recruitment quality?
As Recruitment and Employment Confederation members, we follow strict quality standards through our Code of Good Recruitment Practice compliance.
What makes you different from other agencies?
Our combination of local market expertise, 24/7 availability, and honest approach to candidate suitability sets us apart in the recruitment industry.
Reviews (6)
Priya Lehal
Jan 24, 2022 Report
Awful agency, I did the whole process of signing up, going to agency for my lateral flow test, giving all my documents to them, answering all their annoying phone calls. Just for them to not give me any news about my job in the end that I successfully got? I kept telling them from the beginning weekend only, im a university student, but they kept saying 'hi we got you on weekday!' I've said multiple times its weekend, they don't listen. and now I have to find a new job because they saying I got the job, then saying they will call me and give me news, but they didn't, they eventually called 2 weeks
Rupert Hayes
Jan 09, 2022 Report
Back in 2008 when I was looking for work received an email from them regarding a recruitment day. When I arrived on the selected date the female was very rude and gave me a very difficult Microsoft office assessment to do. I walked out knowing they wouldn't get me work. I am mixed race guess they didn't know that with my name no wonder the female looked surprised racist scumbag.
Lelde Korosevska
Nov 09, 2021 Report
It's really good agency to find the work. Stephanie from Wolverhampton branch was tace care about me. She was so good every week caling and ask how was my work. I can say again big, big thanks for the work. Kind regards lelde korosevska
Stacey Lundy
Sep 26, 2021 Report
The staff in owen payne need to go and be retrained in how to talk to people and how to treat people they are rude and unprofessional think that they no it all never mind worrying what other people do they need to do there job that they are paid for like helping people back in work instead of sitting round talking to each other or using owen payne as a dog kennel place
Yasmin Hussain
Aug 27, 2021 Report
This is the second time happened with me with this agency you think i would have leaned last time.. The worst agency their have lack of communication their will promise you job you go to register and then no job their just wasting your time avoid this awful agency
The reviews that have 5 stars its obviously posted by them its lies dont trust them
Annette Chambers
Jun 29, 2021 Report
Ive had the pleasure of working with and for these guys and theyre awesome!!. All through being furloughed I was supported and kept informed at all times when any updates came in. Nothing is ever too much trouble, whatever the query, somebody is always on hand to assist. Would definitely recommend Owen Payne 100% without a moments doubt. Keep up the good work guys and keep doing what you do best,
Thank you for being so supportive