Business Details
Emergency
services
Your Trusted Security Systems Partner in Birmingham
CTB Alarms is an honest, family-run security company based in Barnt Green, Birmingham, with over four decades of experience in providing expert security solutions. As Visonic Diamond installers, we offer specialist intruder alarm installations, repairs, and servicing for residential and commercial properties across Birmingham and the West Midlands. Approved by Trading Standards and proud members of The Guild of Master Craftsmen, our team of highly skilled engineers delivers reliable, transparent service with a price promise.We prioritise customer satisfaction, offering 24/7 support, no call-out charges, and extended warranties on systems with annual servicing. Our commitment to quality, combined with decades of local expertise, ensures tailored security solutions that meet the unique needs of every client.
Services
New Alarm Systems
Burglar Alarm Repairs
Alarm Servicing
System Takeovers
Monitored Alarms
Visonic Specialists
Alarm Packages
SAS Alarms Support
Highlights and features
- Over 40 years of experience in home security solutions
- Visonic Diamond Installer with manufacturer-certified engineers
- 24/7 emergency response with no call-out charges
- Transparent pricing with a 'price promise' guarantee
- Family-run business with local West Midlands expertise
Associations and certifications
- Visonic
- Trading Standards
- The Guild of Master Craftsmen
What people say
Quick response time
Friendly and professional
Excellent service
Transparent pricing
Reliable engineers
Services
New Alarm Systems
We specialise in installing smart, pet-friendly alarm systems with 5-year warranties when serviced annually. Our engineers tailor solutions to property size and security needs, using Visonic-certified equipment for residential and commercial clients across the West Midlands. Systems include key fobs, wireless sensors, and visible deterrents.
Burglar Alarm Repairs
Our certified engineers repair all makes and models of alarm systems, even if we didn't install them. With same-day response and no call-out charges, we diagnose and fix faults in control panels, sensors, and wiring while maintaining system integrity and security compliance standards.
Alarm Servicing
Annual servicing ensures optimal performance of your security system. Our engineers inspect components, replace batteries, and recalibrate sensors during scheduled visits. We proactively contact clients for service renewals and provide detailed reports on system status and required upgrades.
Monitored Alarm Systems
Our monitored systems instantly notify property owners and designated contacts via mobile or landline when activated. These systems integrate with existing telephone lines without requiring Wi-Fi, offering reliable connectivity and optional remote arming/disarming features for enhanced security.
System Takeovers
We assume maintenance responsibilities for existing alarm systems across residential, retail, and industrial properties. Our engineers assess system functionality, update components as needed, and provide ongoing support while maintaining compatibility with original installations.
Questions
Do you service all types of alarm systems?
Yes, we repair and maintain all makes and models of intruder alarms, including systems we didn't originally install.
Are your engineers certified?
Our team holds Visonic Diamond installer status and completes manufacturer training for all products we service.
What areas do you cover?
We serve Birmingham, West Midlands, Worcestershire, and surrounding areas including Bromsgrove, Redditch, and Solihull.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency call-outs with no additional charges for urgent alarm system faults.
Can you take over existing alarm contracts?
We specialise in alarm system takeovers, continuing maintenance for residential and commercial properties regardless of original installer.
What payment methods do you accept?
We accept all major credit and debit cards for installations, repairs, and annual servicing agreements.
Reviews (6)
Mari Parkes
Jan 04, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
First time using CTB - definitely use them for annual service. Jack was first class, as was Katie on the phone
First time using CTB - definitely use them for annual service. Jack was first class, as was Katie on the phone
Maggie May
Dec 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The whole experience was very smooth from first contact to the Alarm being fitted. Dave was very professional, friendly and helpful. Would definitely recommend.
The whole experience was very smooth from first contact to the Alarm being fitted. Dave was very professional, friendly and helpful. Would definitely recommend.
Peter Topham
Nov 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
PeterTopham
I've used CTB alarms on numerous occasions and I cannot fault there service its second to none. From first contact till the finished job they are extremely professional. I have recommended them to many friends superb service
PeterTopham
I've used CTB alarms on numerous occasions and I cannot fault there service its second to none. From first contact till the finished job they are extremely professional. I have recommended them to many friends superb service
Gerry Greer
Nov 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Dave arrived within my given time slot. He respected social distancing and provided an efficient service. He gave a comprehensive instruction and adjusted the alarm settings to suit our needs. Friendly and courteous would recommend. Many thanks Dave
Dave arrived within my given time slot. He respected social distancing and provided an efficient service. He gave a comprehensive instruction and adjusted the alarm settings to suit our needs. Friendly and courteous would recommend. Many thanks Dave
Mathew Harrison
Nov 14, 2021
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Excellent customer service. Quick installation and technician was very professional and courteous
Would recommend without hesitation
Would recommend without hesitation
Izzy Izzy Omalley
Oct 29, 2021
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I contacted CTB Alarms about upgrading our old system that we could not use due to the alarm being set off by energetic cats. Katie was really helpful in providing details of an alarm suitable for our needs. The installation date was booked and Katie called on the day to advise that the engineer was on his way. Dave arrived on time, he was extremely professional, courteous, knowledgeable and friendly. I do not like having tradespeople in my home due to a very bad experience in the past, but I was completely at ease with Dave so that was really positive for me. Dave worked efficiently and quickly
