The Shelley

Business Details

21 Years

experience

Your Trusted Residential Care Home in Worthing

Established in 2005, The Shelley is a family-run residential care home in Worthing, West Sussex, offering premium long-term, respite, and day care services. Our person-centred approach ensures residents receive tailored support from a dedicated team, fostering independence while maintaining dignity. With en-suite bedrooms, professionally maintained gardens, and a paperless care planning system, we prioritise both resident comfort and modern care standards.

Our homely environment, complemented by home-cooked meals and a comprehensive activities programme, creates a welcoming atmosphere. Regulated by the Care Quality Commission, we maintain strong local community ties and have received regional recognition for excellence in elderly care.

Services

Residential care Respite care Day care Home-cooked meals Activities programme

Details

Year established: 2005

Highlights and features

Family-run home with unique character and homely surroundings
Award-winning care home from carehome.co.uk
En-suite bedrooms with homely furnishings
Electronic care planning system with remote family access
Beautifully maintained gardens and outdoor spaces

Associations and certifications

Care Quality Commission

What people say

Outstanding care team Homely surroundings Beautiful grounds Home-cooked meals Professional service

Website

Update Listing

Services

Residential care

Our residential care provides permanent accommodation and support for elderly residents requiring daily assistance. This service offers 24/7 professional care in en-suite rooms, with tailored support plans addressing individual needs. Residents benefit from home-cooked meals, social activities, and beautifully maintained gardens, creating a comfortable living environment that promotes dignity and independence.

Respite care

Respite care offers temporary accommodation for individuals needing convalescence or family caregivers requiring short-term relief. This flexible service includes all residential facilities with stays starting from seven days. Residents access the same high-quality meals, activities, and care routines as permanent residents, with options to extend stays based on availability and individual requirements.

Day care

Day care provides structured daytime support for individuals maintaining their primary residence elsewhere. This service includes nutritious meals, social activities, and professional care during specified hours. Participants enjoy access to all communal facilities including gardens and dining areas, with flexible scheduling options available to accommodate individual routines and family commitments.

Home-cooked meals

Our home-cooked meal service features locally sourced ingredients prepared by professional chefs. Residents enjoy four weekly rotating menus with wine and sherry pairings, plus breakfast options served in-room or dining area. The service accommodates special dietary requirements while maintaining traditional British cuisine with occasional international dishes to cater to diverse resident preferences.

Activities programme

The activities programme offers daily engagement opportunities including arts and crafts, exercise classes, and cultural events. Professional entertainers provide regular performances while seasonal outings explore local Sussex attractions. This service promotes social interaction and mental stimulation through structured group activities and individualised hobby support within the home's purpose-designed communal spaces.

People

Bown family

Owners

The Bown family acquired The Shelley in 2020, bringing extensive care sector experience. They maintain active involvement in daily operations while preserving the home's family ethos and commitment to exceptional elderly care standards.

Questions

What types of care does The Shelley offer?

We provide long-term residential care, respite care, and day care services tailored to individual needs in our Worthing facility.

Are meals included in the care fees?

Yes, all services include home-cooked meals with dietary requirements accommodated, featuring locally sourced ingredients prepared by our professional chefs.

Can residents personalise their rooms?

Residents are encouraged to bring personal belongings and furniture to create a familiar, comfortable living space that reflects their individual style.

How does the care planning system work?

Our electronic system allows real-time care tracking with family access to care notes, ensuring transparency and continuity of care through secure online platforms.

What recreational activities are available?

We offer daily activities including arts and crafts, exercise classes, professional entertainment, and seasonal outings using our dedicated minibus.

Is The Shelley regulated by official bodies?

Yes, we are regulated by the Care Quality Commission and undergo regular inspections to maintain our high standards of elderly care provision.

Reviews (6)

Write a Review

Shell

May 10, 2020 Report

This review was written for the home when the owner and manager who started the home were in charge. Mid 2020 the home changed hands and I have no knowledge of how it is now. ..... There is nothing more that can be said to praise The Shelley Care Home that has not already been said. It is the only Outstanding care home in Worthing from 2015 to date and was previously, but also that ever since opening has been given the highest rating at each inspection. It can be thought that once you are the highest rating then it is easy to keep however, to maintain such a high standard over so many

Pete Fij

Dec 03, 2018 Report

My mum came to stay here for respite after a heart operation, and the care, commitment and attention to detail were second to none. Beautiful surroundings that feel more like a hotel, and the room my mum had felt like a small apartment, but it is the quality of care that is the really amazing thing.
Super-friendly and personal across the board, the staff went out of their way to see that my mum was settled, comfortable and happy. Good range of quality food and entertainment, including day trips out in the minibus. My mum was skeptical of how she would adapt to life in a care home, but she loved

R. C.

Oct 07, 2018 Report

My late neighbour stayed there and thoroughly enjoyed the experience, it was treat to visit her as it's an absolutely wonderful home, staff are fantastic and the decor beats many an upmarket hotel. It's a truly delightful place to live and be cared for.

Mel Higgins

Sep 21, 2018 Report

This outstanding care home is so welcoming to everyone who enters whether they are coming to stay for respite, move in perminantly, visit a resident or take part in an activity. Instantly you notice a relaxed friendly atmosphere, the surroundings are grand yet homely and comfortable and staff and residents alike are always happy, smiling and having fun. If you are unable to stay in your own home any longer, The Shelley is the next best place as it truly is a home from home. There is no other care home quite like The Shelley, highly recommend.

Lukas Kazbiruk

Sep 16, 2018 Report

Absolutely stunning home! First class quality that is reflected in every detail. All the care staff are so friendly, welcoming and they put dignity and respect at the heart of everything they do. I am so proud to work for a company that really does care about everyone.

Jacky Dutson

Sep 05, 2018 Report

It is hard to explain about The Shelley difference. As soon as you cross the threshold it hits you. This is a residential care home like no other. The residents and staff are all one big happy extended family. It is like a grand hotel but also is comfortable like an old pair of slippers. The food is excellent and you will soon find your clothes a little tighter. The rooms are all individual and residents are encouraged to bring their own treasures with them which makes it truly home from home. Whether you are on a respite stay or making The Shelley your new Home you will be showered with love and