Business Details
50+ Years
experience
Emergency
services
Residential Care Home in Horsham
Established in 1953 by three Horsham residents, Heathfield Care (Horsham) Ltd operates as a charitable trust dedicated to providing high-quality residential care. Our home offers 35 thoughtfully designed rooms, including en-suite facilities and respite care options, supported by a dedicated team of volunteer trustees and professional management staff. With over seven decades of experience, we prioritise creating a nurturing 'home from home' environment through personalised care plans, nutritious dining services, and extensive recreational activities.Our facilities include a cinema, landscaped gardens, and a comprehensive activities programme led by a specialist coordinator. Regulated by the Care Quality Commission, we maintain a 'GOOD' rating across all care aspects and consistently achieve high resident satisfaction scores. Our central Horsham location provides convenient access to transport links while maintaining a peaceful residential setting.
Services
Residential Care
Respite Care
Personalised Accommodation
Dining Services
Activities Programme
On-site Facilities
Garden Access
Laundry Service
Healthcare Support
Details
- Year established: 1953
Highlights and features
- 70+ years of dedicated residential care experience in Horsham
- CQC 'GOOD' rating across all care quality domains
- Personalised dining menus developed with resident input
- Comprehensive activities programme with resident-led initiatives
- 24/7 on-site management and care team availability
What people say
Exceptional care
Friendly staff
Beautiful gardens
Personalised menus
Excellent facilities
Services
Residential Care
Our residential care provides long-term accommodation with 24/7 professional support for seniors seeking a permanent home. Each room includes essential furnishings with options for personalisation, en-suite facilities in 19 rooms, and access to communal spaces. Residents benefit from tailored care plans, regular health assessments, and assistance with daily living activities.
Respite Care
Short-term respite care offers temporary accommodation for those transitioning from hospital care, carer holidays, or trial stays. Our flexible booking options include standard and premium rooms with full access to dining services, recreational facilities, and professional care support during the stay.
Dining Services
Daily dining services feature seasonally adjusted menus created with resident input, offering breakfast in rooms and communal dining for lunch and supper. Our kitchen team provides snacks and drinks outside regular hours, special dietary requirements accommodation, and weekly tea-and-cake garden services during warmer months.
Activities Programme
Daily activities include chair yoga, gardening, craft sessions, and bingo, led by a dedicated coordinator. The resident-led Heathfield Care Residents Entertainment Group shapes event programming, while professional entertainers, themed events, and regular outings enhance social engagement and mental stimulation for all participants.
On-site Facilities
Our facilities feature a cinema room with weekly film screenings, landscaped gardens with seating areas, and a vintage tearoom conversion. Additional services include on-site hairdressing, chiropody appointments, newspaper delivery, and a residents' shop stocking daily essentials for convenience.
People
Rachel Hyttner
Care Manager
Rachel oversees daily care operations, ensuring residents receive personalised support. With extensive experience in elderly care, she leads staff training and maintains CQC compliance while fostering a compassionate environment that prioritises resident well-being and dignity.
Sharon Hamilton
General Manager
Sharon directs overall home operations, coordinating management teams to maintain service excellence. Her leadership focuses on strategic planning, quality assurance, and implementing improvements that enhance resident experiences while ensuring regulatory standards are consistently exceeded.
Kirsty Ryan
Business Manager
Kirsty manages financial and administrative operations, maintaining the home's charitable trust objectives. She ensures transparent budgeting practices, oversees fundraising initiatives, and implements cost-effective solutions that support service quality without compromising resident benefits.
Questions
What types of accommodation do you offer?
We provide 35 rooms with standard, large, and premium options. 19 rooms have en-suite facilities, while all rooms allow personalisation to reflect residents' preferences.
How are dining preferences accommodated?
Our chefs create seasonal menus based on resident input, offering breakfast in rooms, communal dining, and 24-hour snack availability with special dietary requirements catered for.
What recreational activities are available?
Daily activities include chair yoga, gardening, crafts, and bingo. We host weekly film screenings, professional entertainers, themed events, and regular outings for social engagement.
How is care quality monitored?
We maintain CQC 'GOOD' ratings across all domains through regular inspections, staff training, and continuous improvement initiatives focused on resident safety and well-being.
What healthcare services are provided?
On-site chiropody and hairdressing services operate weekly, with assisted spa baths available. Our care team provides 24/7 support for medical needs and personal care assistance.
How can families stay involved?
Families receive regular updates through our open-door policy, with unrestricted visiting hours and participation opportunities in resident-led events and care planning discussions.
