Business Details
Outstanding Residential Care for the Elderly in Surrey
Walton Heath Manor is an independent residential home for the elderly, established over two decades ago under dedicated ownership. Our mission prioritises individual choice, dignity, and respect, reflected in personalised care plans addressing physical, social, and spiritual needs. With a team led by our Registered Manager Teresa Wilson and supported by Managing Director David Edmondson, we maintain a 43-bedroom facility combining historic charm with modern amenities.Our Outstanding Care Quality Commission (CQC) rating and Gold Standards Framework accreditation underscore our commitment to excellence. We foster independence through tailored activities, therapeutic gardens, and partnerships with local healthcare providers, ensuring residents enjoy a vibrant, secure environment.
Services
Residential Care
Personalised Care Plans
On-site Medical Support
Activities Programme
Catering Services
Garden Access
Hairdressing & Beauty Therapy
Spiritual Support
Private Accommodation
Rehabilitation Services
Highlights and features
- We offer 24/7 access to qualified care staff with specialist health and social care qualifications.
- Our Outstanding CQC rating reflects our commitment to exceeding national care standards.
- Residents benefit from tailored care plans developed in collaboration with families and healthcare professionals.
- The home maintains historic charm while providing modern amenities like Wi-Fi and thermostatically controlled heating.
- Our active owner visits weekly to ensure operational excellence and resident satisfaction.
Associations and certifications
- Care Quality Commission (CQC)
- Gold Standards Framework
What people say
Outstanding CQC rating
Beautiful gardens
Personalised care plans
Experienced staff
Active community engagement
Services
Residential Care
Our residential care provides round-the-clock support for older adults requiring assistance with daily living. Trained staff deliver personal care, medication management, and wellbeing monitoring in a homely environment. Residents benefit from social activities, nutritious meals, and healthcare partnerships while maintaining independence.
Personalised Care Plans
Individual care plans address each resident's physical, emotional, and social needs. Developed with input from residents, families, and medical professionals, these plans cover mobility support, dietary requirements, and end-of-life care preferences. Regular reviews ensure evolving needs are met.
On-site Catering
Our qualified chefs prepare three freshly cooked meals daily using seasonal ingredients. Menus offer choices for special diets, with dining options in the main restaurant or private rooms. Residents can host guests at no extra charge, enjoying themed meals like Burns Night suppers.
Activities Programme
A varied schedule includes gardening, arts and crafts, music recitals, and community events. The minibus enables outings, while the greenhouse supports horticultural therapy. Religious services and private celebrations accommodate diverse interests and cultural traditions.
Garden Access
Residents enjoy 2.5 acres of landscaped gardens with terraces, walking paths, and a heated greenhouse. The vegetable garden provides fresh produce, with raised beds enabling gardening participation. Outdoor dining and seasonal events utilise the York stone terrace adjacent to dining areas.
People
David Edmondson
Managing Director
David actively oversees daily operations, visiting weekly to ensure quality standards. With over 20 years in elderly care leadership, he ensures resources meet resident needs while maintaining personal connections with staff and residents.
Teresa Wilson
Registered Manager
Teresa leads the care team, implementing policies that earned our Outstanding CQC rating. She coordinates staff training and care plan development, ensuring compliance with regulatory standards while fostering a compassionate care culture.
Questions
What makes Walton Heath Manor different from other care homes?
Our Outstanding CQC rating, historic character property, and focus on individual choice create a unique home environment.
Do residents have access to medical professionals?
Yes, we contract with local GPs and have visiting district nurses, physiotherapists, and specialists as required.
Can families visit whenever they want?
Families are welcome to visit at any time, with private dining options available for special occasions.
How are care plans developed for new residents?
We create personalised plans through consultations with residents, families, and healthcare professionals, reviewed regularly.
What activities are available for residents?
We offer gardening, crafts, themed dinners, community interactions, and religious services tailored to individual interests.
Reviews (1)
Simon Dodge
Feb 01, 2021
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My mother was there; Wonderful place, Good Food, nice surroundings, excellent care, warm welcome, qualified staff. I want to reserve a place for when I need a home like this.
