Business Details
28 Years
experience
Your Trusted Partner for Audio Branding Solutions
We help brands connect through sound, creating meaningful and memorable customer experiences. Founded in 1998 in Manchester, we pioneered the concept of audio branding and have since grown into a global leader, supporting nearly 40,000 clients worldwide. Our team combines creative specialists, technical architects, and Grammy-winning talent to deliver tailored audio solutions. We offer services ranging from exclusive music composition to sonic identity development, ensuring brands stand out in a crowded marketplace. Our patented processes guarantee brand-congruent sound creation, while our cloud telephony and analytics tools enhance customer engagement.With offices in the UK, US, and Australia, we blend global reach with local expertise. Our commitment to innovation is evidenced by awards including the King's Award for Enterprise in International Trade. We pride ourselves on transforming how businesses connect with customers through strategic audio branding, combining over 25 years of industry experience with cutting-edge technology.
Services
Exclusive music
On-hold marketing
Voice artistry
Sonic identity
Cloud telephony
Sound production
Copywriting
Editing services
Caller analytics
Audio branding
Details
- Year established: 1998
Highlights and features
- We have over 25 years of experience in audio branding
- We implement patented processes for sonic identity development
- Our team includes Grammy-winning talent and technical specialists
- We support 37,000+ global clients across diverse industries
- We combine creative excellence with advanced analytics tools
Associations and certifications
- King's Award for Enterprise in International Trade
- Better Business Bureau
What people say
Great customer service
Miles above my competitors
Professional and efficient
First class
Highly recommend
Services
Exclusive music
We create bespoke musical compositions tailored to brand identities using patented processes. Our composers develop unique tracks that reflect brand values and personality. These are licensed for use across all marketing channels including social media, TV commercials, and telephone systems. The service includes unlimited edits and professional mixing to ensure consistent brand representation through sound.
Voice artistry
Our service matches brands with professional voice artists and creates compelling scripts for various applications. We offer multilingual capabilities and ensure vocal delivery aligns with brand tone. The process includes scriptwriting, professional recording, and post-production editing to guarantee clear, impactful communication across all customer touchpoints.
Sonic identity
We develop comprehensive sonic identities including sonic logos, notification chimes, and brand-specific audio cues. Our patented methodology ensures sound elements align with visual branding. The service covers creative workshops, composition, and implementation across multiple platforms to create consistent auditory brand recognition.
Sound production
We produce high-quality audio content for broadcast campaigns across TV, radio, and streaming platforms. Our service includes music composition, script development, voiceover recording, and professional mixing. We ensure brand consistency while creating engaging audio content that enhances recall and drives customer engagement through professionally produced commercials.
Editing services
Our post-production team enhances audio quality through professional editing and mixing. We remove unwanted noises, balance audio elements, and deliver polished final products. The service supports various applications including e-learning materials, internal communications, and marketing campaigns, ensuring professional-grade audio output that maintains brand consistency.
People
Shelby Moore
Senior Client Services Coordinator
Shelby Moore leads client services coordination at P H M G, leveraging extensive experience in audio branding to ensure client satisfaction. She manages client relationships and service delivery across diverse industries.
Questions
What is audio branding and why is it important?
Audio branding uses sound elements to create brand recognition. It's crucial because 96% of consumers recall brands using brand-congruent music, enhancing customer engagement and differentiation.
How does PHMG create custom music for brands?
We use patented processes to compose unique tracks reflecting brand personality. This includes consultation, composition, professional mixing, and unlimited edits for perfect brand alignment.
What industries do you work with?
We serve diverse sectors including hospitality, retail, technology, and professional services, with experience across 30+ industries globally.
Can you help with multilingual audio production?
Yes, we offer voiceover services in multiple languages including Spanish, French, German, Polish, and Mandarin Chinese for global brand consistency.
How do you measure the effectiveness of audio branding?
We provide analytics on caller behavior and engagement metrics to demonstrate ROI, with case studies showing improved brand recognition and customer satisfaction.
Do you offer ongoing audio branding support?
Yes, we provide continuous support including updates to sonic assets, new production creation, and account management throughout our partnership.
Videos
Reviews (7)
Krystal Meadows
Jan 04, 2022
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Positive:Professionalism,Quality,Responsiveness
Great service! I love working with Rob. Hes always on top of my program and has helped me with anything I needed. He has Kept up with our busy schedule, here at Four Rivers Harley-Davidson. I appreciate everything he does for us! Thank you, Rob for your FABULOUS customer service.
Great service! I love working with Rob. Hes always on top of my program and has helped me with anything I needed. He has Kept up with our busy schedule, here at Four Rivers Harley-Davidson. I appreciate everything he does for us! Thank you, Rob for your FABULOUS customer service.
Sam Wooller
Dec 23, 2021
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Excellent company who provide a professional, high quality service whenever we need to call on them for new/ changed audio recordings for our phone lines. Always responsive to emails, deliver to agreed timelines and excellent quality recordings in various formats we can use. Particular thanks to Shelby Moore and Katy Williamson who are always a pleasure to deal with, they communicate well and deliver as they promise. Thanks PHMG, and wishing you a Merry Xmas and a Happy New Year from all of us at Moneybarn
Nicola Saunders
Nov 01, 2021
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We have worked with PHMG for a good few years now, they have helped us enhance our brand through audio, utilising our telephone system. The productions are produced quickly and of a very high standard. Our Account Director Damian has looked after us every step of the way, we have regular catch ups to discuss the changing needs of the business & also just to check in and see how we all are. I highly recommend Damian & PHMG.
Johanna Mcmillan
Oct 27, 2021
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I have been a client now for a while and have recently been working on a project to develop our audio branding further. I have found them very efficient and exceptionally professional. They have taken time to get to know me and our business and have gone to extra mile to ensure that our needs are serviced to full potential. I will highly recommend. thank you!
Paul Johnson
Oct 27, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
What a great company to work with! They did everything they said they would and listened to our needs. The on hold message sounds great, especially the soundtrack. A big shout out to Danielle Carr who looked after us all the way through the process - well done!
What a great company to work with! They did everything they said they would and listened to our needs. The on hold message sounds great, especially the soundtrack. A big shout out to Danielle Carr who looked after us all the way through the process - well done!
Amanda Preedy Jones
Oct 20, 2021
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We have been dealing with PHMG for a few years. There is a lot of things I love about this proactive company but one thing stands out more than everything else is they call me and remind me in good time when I need to update our on-hold or out-of-hours marketing, and if I don't feel very creative they give prompts and help us guide us so our brand stays consistent and relevant. Without this prompt I would leave everything to the last minute. Great team of friendly people who I have never had even one issue with over the years. Well done everyone. From Preedy Glass
Baltic Apprenticeships
Oct 18, 2021
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We have worked with PHMG for a while now and the service they provide is second to none. Katy and Shelby are brilliant, nothing is ever too much to ask and any requests are turned around quickly. The team check-in regularly to make sure we are happy with our scripts, recordings, and overall production. We wouldn't hesitate to recommend PHMG to anyone looking to freshen up their audio branding!
