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Business Details
12 Years
experience
Your Trusted Letting Partners in Nottinghamshire
Established in 2014, White House Lettings is a family-run letting agency born from a commitment to address the shortcomings of traditional letting services. Frustrated by hidden fees and poor communication, our founders prioritised transparency, fairness, and exceptional customer service. Over the years, we have grown organically through word-of-mouth recommendations, driven by our dedication to landlords and tenants. Our team combines personal experience as property owners with professional expertise to deliver stress-free property management.

We operate from a dedicated office in Kirkby-in-Ashfield, offering a welcoming environment that reflects our family ethos. Our compliance with industry regulations and proactive approach to legislative changes ensure reliability. With a 4.9-star rating across platforms, we pride ourselves on being accessible, responsive, and consistently exceeding client expectations. Our mission remains to redefine the letting experience through integrity, innovation, and a genuine commitment to our clients' needs.
Services
Fully Managed Letting Let Only Service Switching Service EPC and Gas Safety Landlord Insurance
Details
  • Year established: 2014
Highlights and features
  • We offer same-day property listings to major portals like Zoopla.
  • Our transparent pricing includes no hidden fees or upfront costs.
  • We provide personalised service with a family-focused, client-centric approach.
  • We are fully compliant with all leading industry regulations and legislation.
  • We have a proven track record of growth through client referrals and testimonials.
What people say
Excellent service Friendly and professional No hidden fees Highly recommended Stress-free experience
Services
Fully Managed Letting
Our fully managed service handles every aspect of property management, from marketing and tenant finding to maintenance and rent collection. With no upfront fees and a competitive rate of 10% + VAT pcm, we ensure landlords receive timely payments and regular property reports. Our inclusive approach covers gas safety checks, inventory, and tenant referencing, eliminating hidden costs.
Let Only Service
This service focuses on finding the right tenant for your property, including marketing, viewings, and tenant appraisal. We collect the first month's rent and bond before handing over management, ideal for landlords who prefer direct involvement. A detailed inventory is available for a small fee, ensuring clarity and transparency.
Switching Service
We assist landlords in switching from their current agent or taking over management when self-management becomes challenging. Our team handles communication with existing agents at no extra cost, ensuring a seamless transition. This service is popular for resolving issues like poor communication and high fees from previous providers.
EPC and Gas Safety
We provide essential certifications including EPC (Energy Performance Certificate) and gas safety checks, ensuring compliance with legal requirements. These services are conducted by qualified professionals, offering landlords peace of mind and avoiding penalties for non-compliance.
Landlord Insurance
Our landlord insurance packages include rent protection and eviction cover, safeguarding against financial losses. Tailored policies ensure comprehensive coverage for property damage, legal disputes, and unexpected vacancies, providing landlords with security and confidence.
Questions
What services does White House Lettings offer?
We offer fully managed letting, tenant finding, switching services, EPC and gas safety checks, and landlord insurance.
Are there any hidden fees?
No, we guarantee transparent pricing with no hidden fees or upfront costs for our services.
How do you handle property maintenance?
We manage all maintenance issues promptly, ensuring properties are well-maintained without additional commission fees.
Can I switch from another letting agent?
Yes, our switching service helps transition from your current agent seamlessly and at no extra cost.
What areas do you cover?
We operate across Nottinghamshire, including Kirkby-in-Ashfield, Mansfield, Newstead, and Derby.
How are rent payments handled?
Rent is paid directly to landlords on a designated day, with no delays or additional charges.
Reviews (4)
Diya Kaur
Dec 01, 2021 Report
Positive:Professionalism,Responsiveness
Ian has been a dream to work with, he's professional, calm and very trustworthy. The whole team are fantastic. I won't deal with any other letting agent to manage my property and will continue to contract with Ian for the foreseeable future.
David Burnham
Nov 23, 2021 Report
I would like to compliment Whitehouse lettings in their prompt and professional service that exceeds far beyond any other letting management agency I have ever been involved with. Being in the property investment business for over 34 years with a large property portfolio I would highly recommend this property letting agent first before any other.
Whitehouse lettings are honest, value for money with highly experienced staff. Well done and thank you Ian and Debbie for all your hard work and going the extra miles. A very happy landlord indeed.
David Lipscombe
Nov 13, 2021 Report
We've had a great experience using White House Lettings for our new home. This is the easiest move we've made, the application process wasn't complicated and was much quicker than what we've done in the past. We had full control throughout and it was a very transparent process. They were happy to answer any queries we had and they were very quick with their responses. They have a practical approach to getting you in your new home and work with you to ensure it's a smooth move. Can't recommend them enough!
Wheatley Paula
Oct 20, 2021 Report
We chose White House Lettings after an internet search in our area. I liked the personal service they offered and wanted to support a local family business. Their Facebook page has a really personal touch and it was nice to see them reaching out to their customers during the pandemic. I also spoke to Ian on the phone and he made me feel confident of his support when letting our first property, (which is definitely what we needed!!)
The whole process was stress free and their fees extremely reasonable. All in all I would highly recommend this agent. No glossy brochures, just a good old fashioned