Business Details
Your Local Doncaster GP Practice
We are a patient-focused general practice serving the Doncaster community through two accessible locations in Scawsby and Bentley. Established as part of the Doncaster North Primary Care Network, we prioritise high-quality healthcare delivery through collaborative efforts with seven local GP practices. Our services encompass face-to-face consultations, online triage systems, and extended evening appointments to accommodate diverse patient needs.We maintain strong commitments to accessibility, offering wheelchair access, text phone services, and chaperone provisions to ensure dignified care for all. With over two decades of combined clinical expertise among our medical professionals, we provide comprehensive health management including chronic disease monitoring, preventive care, and urgent medical attention coordination through NHS 111 and 999 services.
Services
GP Consultations
Prescription Management
Online Triage
Emergency Guidance
Health Monitoring
Home Visits
Appointment Booking
Medication Reviews
Patient Education
Accessibility Services
Highlights and features
- We operate across two accessible locations with extended evening appointments
- Our practice integrates digital triage systems with traditional healthcare delivery
- We maintain wheelchair access and hearing assistance facilities at both sites
- Part of the Doncaster North PCN network enhancing regional healthcare access
- Offer home visits for patients with clinical need following professional assessment
Services
GP Consultations
We provide face-to-face and digital GP consultations at both our Scawsby and Bentley locations. Our experienced general practitioners offer comprehensive health assessments, chronic condition management, and preventive care services. Patients can access appointments through online booking systems or telephone requests with care navigator assistance available for digitally excluded individuals.
Prescription Management
Our prescription service includes repeat medication ordering through NHS digital platforms and in-person paper forms. Patients receive 48-hour processing times with pharmacy nomination options. We conduct regular medication reviews and offer pharmacist-led advice on prescription and over-the-counter medicines through dedicated enquiry channels.
Online Triage
We utilise multiple online triage systems including Rapid Health, PATCHS, and Accurx for efficient patient care navigation. These platforms enable symptom assessment, appointment requests, and administrative queries outside traditional office hours. Our digital infrastructure ensures timely clinical triage and appropriate specialist referrals through automated care navigation.
Emergency Guidance
While we direct life-threatening emergencies to 999 services, our practice provides urgent appointment assessments through same-day consultation requests. We coordinate with NHS 111 for out-of-hours care and maintain enhanced evening appointments on Mondays for non-critical urgent cases requiring prompt medical attention.
Accessibility Services
We ensure equitable healthcare access through comprehensive accessibility provisions. Both sites feature wheelchair access, hearing loop systems, and text phone services. Our staff receive training in cultural competence while maintaining chaperone availability during consultations to uphold patient dignity and comfort throughout clinical interactions.
Questions
How can I book an urgent GP appointment?
Complete our online appointment request form via AccuRx or contact us by phone 01302 782208 between 8:00am-6:00pm for urgent same-day consultations.
What prescription services do you offer?
We provide repeat prescriptions through NHS digital platforms, 48-hour processing times, and medication reviews. Collect prescriptions from your nominated pharmacy or discuss queries with our pharmacist.
Are home visits available?
Home visits occur at clinicians' discretion following assessment. We prioritise visits for patients with urgent clinical needs within four hours of surgery completion.
What accessibility features exist at your surgeries?
Both sites offer wheelchair access, text phone services, and hearing assistance systems. Chaperone services require advance notification during appointment booking.
How do I access emergency care outside hours?
Dial NHS 111 for non-life-threatening emergencies outside our operating hours. Call 999 immediately for life-threatening situations requiring urgent medical intervention.
What online healthcare tools are available?
We support multiple digital platforms including Rapid Health, PATCHS, and AccurRx for symptom assessment, appointment booking, and prescription requests through secure online channels.
Reviews (7)
Sam Sewell
Nov 16, 2021
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Does this place still have doctors, I've tried to get help from them for a week now and still no help
Anna Stubbs
Apr 13, 2021
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Although the practioners are fantastic....getting to actually speak to someone is appalling of late. Disappointed
Amy Knitter
Jan 20, 2020
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Whilst the staff are all very pleasant, I cant give this practice any more than one star. Every morning is open surgery where you sit and wait to be seen. You can wait from 8:15 however, the doctor doesnt get in until 9:30 and the nurse practitioner about 9:15. So to be seen first you will have already waited an hour! Ive only ever known one doctor be in a time and theres no doctors in at all on a Friday. When you try to book an afternoon appointment with a doctor, youre lucky to get one earlier than 2 weeks. Its all extremely inconvenient.
Harry Glover
Nov 03, 2019
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Got to be one of the best health centers.all the staff are very professional and they know how to look after you.I have always had good treatment
Catherine McQuade
Sep 18, 2019
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I've been a satisfied patient at this practice for over 30 years, but during recent visits have had to sit in a crowded, overheated waiting room for up to TWO hours. The doctors are rarely in attendance before 11am, the nurse practitioner sees all patients from 9am till then. I understand that there is difficulty in recruiting younger doctors these days, but the situation at this practce is especially dire.Having said that, I have nothing but praise for the staff here, I've always been treated with the utmost courtesy and respect, just wish one didn't have to wait so long to see a medical professional
Warren Hatton
Oct 04, 2018
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One of the worst surgeries I've ever encountered. One of the doctors there is so impersonal it's unreal and the practive manager has such an attitude it's unbelieveable. I've registered a complaint against them with the Care Quality Commission over a few of their practices. I'm sure they will soon be held accountable for this. I really wouldn't recommend this place if it was the last surgery in the UK.
Lucy Precious
Aug 19, 2017
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I was a patient here before I went to university and the practice and staff members were very helpful and friendly. Since being at uni I have become a patient at a new doctors during term time, however I have come home for the summer & rang up to see if temporary patients could get vaccinations as I am going to Tanzania in August and my house tenancy in Newcastle has ended so I can't get it there.
The lady I spoke to on the phone was a quite blatantly rude to me and patronising, she didn't give me advice as to what to do, even though the vaccination I needed should be free on the NHS. She was also
The lady I spoke to on the phone was a quite blatantly rude to me and patronising, she didn't give me advice as to what to do, even though the vaccination I needed should be free on the NHS. She was also
