Business Details
21 Years
experience
Your Trusted IT Partner in Darlington
Caffe Marconi was established in April 2005 as a family-run IT consultancy based in Darlington. With over 30 years of combined experience in technology, we specialise in delivering tailored IT solutions that prioritise client needs. Our approach focuses on simplifying complex systems, ensuring technology enhances business operations rather than complicating them. We serve organisations across the UK, from sole traders to large enterprises, offering hardware, software, cybersecurity, and business support services.Our commitment lies in understanding each client's unique requirements before recommending solutions, ensuring long-term reliability and efficiency. We hold Cyber Essentials accreditation and provide proactive monitoring to safeguard data. Our team combines technical expertise with a personal touch, aiming to make IT accessible and effective for all businesses. We continuously adapt to industry advancements to keep clients ahead of technological challenges.
Services
Hardware
Software
Business Support
Cyber Security
Microsoft 365
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of combined IT expertise in diverse business sectors
- Our team provides personalized solutions after understanding your specific needs
- We support Cyber Essentials accreditation for enhanced data protection
- We deliver nationwide IT services with a local Darlington-based approach
- Our hardware and software solutions are tailored to your business growth
Associations and certifications
- Cyber Essentials
Services
Hardware Solutions
We provide tailored hardware solutions including computers, networking equipment, and storage systems. Our experts ensure reliable performance and scalability for businesses of all sizes. We assess your operational needs to recommend cost-effective hardware that supports long-term growth and technological advancements.
Software Support
Our software services cover Microsoft 365 implementation, Google Workspace integration, and bespoke system development. We ensure seamless collaboration through cloud solutions while maintaining robust security protocols. Regular updates and troubleshooting maintain optimal system performance for your business operations.
Cyber Security
We offer Cyber Essentials accreditation support and advanced threat protection through endpoint detection systems. Our security audits identify vulnerabilities while proactive monitoring safeguards against emerging cyber threats. We implement tailored security policies to protect your business data and infrastructure.
Business Support
Our comprehensive IT support includes helpdesk services, system audits, and email migration assistance. We provide strategic planning for technology upgrades and offer 24/7 emergency support for critical issues. Our team works closely with clients to develop scalable IT solutions aligned with business objectives.
Microsoft 365
We specialise in Microsoft 365 implementation and support, enabling secure cloud collaboration through integrated tools like Teams and SharePoint. Our services include license management, data migration, and custom workflow automation to enhance productivity across your organisation.
People
Andrew Read
Managing Director
Andrew founded Caffe Marconi in 2005 after identifying a need for simplified IT solutions. With extensive industry experience, he focuses on strategic direction and client relationships. His approach prioritises practical technology implementation without technical jargon.
Michelle Read
Office Manager
Michelle co-founded the company in 2005 and manages financial operations, HR, and administrative systems. Her organisational expertise ensures smooth internal processes while supporting the company's growth and client service standards.
Eddie McGee
IT Specialist
Eddie has been with Caffe Marconi since 2007, bringing decades of IT experience. He specialises in system diagnostics and network management, combining technical expertise with client-focused problem-solving to deliver effective IT solutions.
Daniel Read
IT Technician
Daniel joined in 2023 with a decade of IT industry experience. He focuses on network infrastructure, system monitoring, and hardware implementation. His technical skills cover physical and virtual network environments, ensuring robust IT foundations for clients.
Questions
What IT services do you offer for small businesses?
We provide hardware solutions, software support, cybersecurity implementation, and Microsoft 365 integration tailored to small business needs.
Can you help with Cyber Essentials accreditation?
Yes, we support businesses through the Cyber Essentials process, including system assessments and documentation preparation.
Do you support remote working solutions?
We implement cloud-based systems like Microsoft 365 and secure networking solutions to enable effective remote working environments.
What areas do you cover?
While based in Darlington, we provide IT services to businesses across the UK, including remote support options.
How do you handle IT emergencies?
We offer emergency support services to resolve critical IT issues promptly, with remote assistance available for urgent situations.
Can you help migrate our email systems?
Yes, we assist with email migration projects including transitioning to Microsoft 365 with data transfer and licensing management.
Reviews (7)
Paloma B. R.
Dec 29, 2021
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Great cakes, great service and clean facilities. Great place to go to get warmed up with a nice cup of coffee and filling cake.
Mohsin Ali
Nov 26, 2021
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Great place tucked away. Cakes, sandwiches and pizza are really great quality and value for money. Fresh orange juice too!
Paul Lawton
Nov 16, 2021
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My wife and I met up with friends for coffee, tea and cake, staff were friendly, helpful and attentive and observed Covid-19 safety precautions. Thank you to all at Caffe Marconi.
Joanne Pedley
Oct 18, 2021
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Gorgeous place to eat, beautiful aran in, lovely fresh pizza and traditional canolli. What a treat of a place, would definitely go again. x
David Todd
Oct 07, 2021
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Great place to watch the world go by good selection of food and drink and tapas served with our drinks nice ice-cream counter and great service from the two girls
Amy Sibley
Aug 19, 2021
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We had a fantastic lunch here - I had the gluten free diavola (very generous on the pepperoni - my type of establishment!!) and my other half had a normal margarita. Both delicious but we were particularly impressed with the quality of the GF pizza which was superb. Staff very friendly too - thank you!
Sara Fish
Aug 13, 2021
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Lovely caffe. Don't let the name full you. They also do food. It's an in between a caffe and a restaurant. Had a lovely pizza which I recommend with mushrooms, mozzarella and goat cheese. Base was nice thickness and not chewy. As it's an in between don't expect fabulous drinks, but we recommend the menabrea on tap.
