Business Details
27 Years
experience
Trusted Estate Agents in Kensington & Notting Hill
Mountgrange Heritage has been a trusted independent estate agency since 1999, serving Kensington, Notting Hill, and North Kensington. Our approach prioritises integrity, local expertise, and client-centric service over traditional corporate practices. With offices in three key London locations, we combine deep market knowledge with a commitment to community values. Our team of experienced professionals focuses on transparent communication, accurate valuations, and tailored property solutions.We differentiate ourselves through senior-level involvement, pet-friendly policies, and a proven track record of client satisfaction. Backed by industry accreditations and positive client testimonials, we maintain a reputation for exceptional service in residential sales, lettings, and property management. Our independence allows us to prioritise client needs over shareholder interests, ensuring dedicated support throughout every transaction.
Services
Property Sales
Lettings
Property Management
Sales Valuation
Lettings Valuation
Details
- Year established: 1999
Highlights and features
- We treat clients as individuals, not numbers on a spreadsheet
- No external shareholders your needs come first
- More senior team members than major high street chains
- London's leading pet-friendly estate agency
- Actively support local communities and businesses
Associations and certifications
- ARLA
- NAEA
- The Property Ombudsman
What people say
Excellent personalised service
Proactive and competent guidance
Professional and friendly team
Super-efficient processes
Honest and straightforward approach
Services
Property Sales
Our property sales service combines local market expertise with proactive marketing strategies to achieve optimal results. We provide accurate valuations, professional photography, and targeted advertising across multiple platforms. Our experienced team guides clients through every stage of the transaction process, from initial valuation to successful completion, ensuring transparent communication and legal compliance throughout.
Lettings
We offer comprehensive lettings services for landlords and tenants, including property marketing, tenant screening, and lease management. Our local knowledge helps match properties with suitable tenants while ensuring compliance with current regulations. We provide regular property inspections and efficient rent collection services to protect landlords' investments.
Property Management
Our property management service covers maintenance coordination, tenant relations, and financial reporting for landlords. We handle day-to-day operations while maintaining high standards through regular inspections and prompt issue resolution. This service includes rent collection, repair organisation, and compliance management to ensure hassle-free property ownership.
Sales Valuation
We provide accurate property valuations based on current market conditions and comparable sales data. Our valuation process considers location factors, property condition, and recent transaction trends to determine realistic pricing strategies. This service helps vendors set competitive asking prices while maintaining transparency about market expectations.
Lettings Valuation
Our lettings valuation service analyses local rental market trends to determine optimal pricing strategies. We consider property features, location advantages, and current demand patterns to establish competitive rental rates. This service helps landlords maximise returns while maintaining occupancy levels through realistic pricing recommendations.
People
Tim Kane
Director
With over 20 years' experience in London's property market, Tim specialises in residential sales and has led numerous successful transactions in prime locations.
Michael
Sales Team Lead
Michael oversees the sales team with 15 years' expertise in Kensington property transactions, known for his market knowledge and client relationships.
Questions
What areas do you cover?
We specialise in Kensington, Notting Hill, and North Kensington, including surrounding areas like Chelsea, Bayswater, and Marylebone.
Are you pet-friendly?
Yes, we are one of London's leading pet-friendly estate agencies with dedicated property listings for pet owners.
What accreditations do you hold?
We are members of ARLA, NAEA, and The Property Ombudsman with Client Money Protection through Propertymark.
How do you determine property valuations?
Our valuations combine local market expertise, recent comparable sales, and property-specific factors for accurate pricing recommendations.
Do you offer property management services?
Yes, we provide comprehensive property management including maintenance coordination, tenant relations, and financial reporting.
Reviews (4)
Paul Smith
Dec 31, 2021
Report
Positive:Professionalism
The team are very experienced and hands-on. They really care and provide a very personal service. I'd recommend them to any landlord who wants the hassle of managing a property portfolio taken care of.
The team are very experienced and hands-on. They really care and provide a very personal service. I'd recommend them to any landlord who wants the hassle of managing a property portfolio taken care of.
Jane Doloughty
Dec 24, 2021
Report
Charlotte has been an absolute pleasure to work with over the past year. Our flat has has a number of maintenance issues and she was always extremely quick to get it sorted. Charlotte even helped us during an emergency plumbing issue over a weekend while she was out of town at a family event. We are very grateful to have had Charlotte manage our property over the past year. She is lovely to correspond with and extremely fast to help find solutions. Thank you, Charlotte! Your service was top notch.
Clive Llewellyn
Sep 28, 2021
Report
Mountgrange manage my flat in Lexham Gardens, W8, and Rachel Hayman has been exceptionally reactive in dealing with all the little (and some bigger) problems which tend to arise all the time. I cannot imagine how I could have dealt with it all without her care and attention during the lockdowns etc, as I live in Belgium. The letting team were also very pro-active and very good counsel when the property became vacant.
Finally, and last but not least, the sale was handled with enormous effort and professionalism by Sam Allport, who had to suffer two successive withdrawals by prospective purchasers
Finally, and last but not least, the sale was handled with enormous effort and professionalism by Sam Allport, who had to suffer two successive withdrawals by prospective purchasers
Ben Toocaram
Sep 15, 2021
Report
I can highly recommend this estate agency, having dealt with them recently. They are professional, knowledgeable and have a can-do attitude; it is clear that they want to get the job done, but refreshingly, they conduct themselves in a non-pushy consultative way.