Business Details
33 Years
experience
Your Trusted Partner for Digital Asset Management
iBase Media Services has been at the forefront of digital asset management solutions for over three decades, serving a diverse clientele including art galleries, museums, local authorities, and commercial enterprises. Our expertise lies in developing robust systems that enable organisations to securely store, manage, and monetise their digital assets while ensuring seamless accessibility and compliance. With a proven track record of delivering tailored solutions, we combine technical innovation with deep industry knowledge to address the evolving needs of our clients. Our commitment to excellence is reflected in our comprehensive support services, which include consultancy, training, and system integration, ensuring our clients maximise the value of their digital collections. Backed by a team of specialists with extensive experience in digital preservation and metadata management, we prioritise scalability, security, and user-centric design.Our cloud-based and on-premise solutions, hosted in secure AWS environments or custom deployments, cater to institutions requiring flexibility and long-term adaptability. Recognised for our exceptional customer support, we maintain a personal approach to problem-solving, fostering enduring partnerships with clients across Europe, America, and Australasia. By continuously refining our platform to align with technological advancements, we empower cultural and commercial organisations to safeguard their digital heritage while enhancing operational efficiency. Our dedication to client success is evidenced by testimonials highlighting our responsiveness, technical proficiency, and ability to meet complex challenges in digital asset management.
Services
Digital Asset Management
Cloud Hosting
Data Migration
System Integration
Training & Support
Details
- Year established: 1993
Highlights and features
- Over 30 years of experience in digital asset management solutions
- Tailored systems for cultural heritage and commercial sectors
- Exceptional client support with rapid issue resolution
- Scalable cloud and on-premise deployment options
- Advanced security features with AWS-certified hosting
What people say
Exceptional customer support
Quick issue resolution
Tailored solutions for DAM
Secure hosting environment
Proven industry expertise
Services
Digital Asset Management
Our digital asset management platform enables organisations to securely store, organise, and distribute digital files including images, videos, and documents. The system supports metadata tagging, version control, and automated workflows to streamline asset lifecycle management. With advanced search capabilities and role-based access, clients can efficiently retrieve and share assets while maintaining compliance with security protocols.
Cloud Hosting
iBase Cloud provides secure AWS-hosted deployments with automatic scaling, 99.99% data durability, and daily backups. This subscription-based service includes technical support, eliminating infrastructure costs while ensuring high availability. Clients benefit from regular system updates and the flexibility to scale storage requirements based on organisational needs without upfront investment.
Data Migration
We offer comprehensive data migration services for transitioning digital assets from legacy systems or unstructured sources. Our team specialises in extracting, cleaning, and mapping metadata to custom schemas while preserving file integrity. This service ensures seamless integration with iBase's platform, minimising disruption during system implementation for museums, archives, and commercial clients.
System Integration
Our integration solutions connect iBase with existing content management systems, CRM platforms, and payment gateways using RESTful APIs or file-based methods. This enables automated data exchange between digital asset repositories and organisational workflows, enhancing operational efficiency. Clients achieve unified systems that reduce manual processes and improve cross-platform functionality.
Training & Support
Comprehensive training programs and 24/7 technical support ensure clients maximise system capabilities. Initial implementation includes customised training sessions covering administration and user workflows, with tutorial resources available post-deployment. Our support team provides rapid issue resolution, system optimisation guidance, and consultancy to address evolving digital management requirements.
Questions
What digital file types does iBase support?
iBase supports all major file types including images, videos, audio files, documents, and metadata formats. The system automatically generates previews for common media types while maintaining original file integrity.
Can iBase integrate with existing museum systems?
Yes, our platform integrates with collections management systems, CRM platforms, and payment processors through REST APIs or file-based methods, enabling seamless workflow automation and data synchronisation.
What security features are included?
iBase provides role-based access control, secure API integration, AWS-certified hosting with 99.99% durability, and comprehensive auditing. Metadata field restrictions and encrypted communications ensure asset protection.
Do you offer both cloud and on-premise solutions?
Yes, we provide cloud-hosted subscriptions with AWS or on-premise deployments with perpetual licensing. Both options include installation support and can be customised to meet specific organisational requirements.
How does the licensing model work?
Our system supports royalty-free and rights-managed licensing with automated payout calculations for content providers. Multiple currencies, payment gateways, and region-specific pricing configurations are available for e-commerce operations.
What training resources are available?
New clients receive two-hour training sessions covering system administration and user workflows. Additional training, tutorial videos, and documentation are available to ensure staff proficiency at all organisational levels.
