Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for Commercial Catering Solutions
Established in 2003, we have dedicated ourselves to redefining excellence in commercial catering equipment services. Our commitment to honesty, reliability, and technical expertise has positioned us as a trusted partner for clients ranging from care homes and educational institutions to large facility management companies. With a team of fully Gas Safe-registered engineers and Enhanced DBS-certified staff, we prioritise safety, efficiency, and cost-effectiveness in every service we deliver. Our engineers carry extensive spares in their vehicles and maintain strong partnerships with leading equipment suppliers, ensuring rapid response times and tailored solutions. Over two decades, we have built a reputation for diagnosing issues accurately, minimising downtime, and offering transparent pricing.Our planned maintenance contracts, including gas safety inspections and compliance certifications, are designed to meet client needs with minimal disruption. Headquartered in Gloucestershire, we serve the M4 and M5 corridors, combining local expertise with nationwide capability. Our managing director, a former Royal Navy electrical engineer, oversees operations to ensure every client receives the highest standard of service. We take pride in our ability to adapt to evolving industry regulations and client requirements, maintaining our position as a leader in commercial catering equipment support.
Services
Catering equipment supply
Gas safety inspections
Planned maintenance contracts
Equipment installation
Emergency repairs
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in commercial catering equipment services.
- All staff hold Enhanced DBS Certification for client safety.
- Planned maintenance contracts include gas safety compliance and rapid response times.
- Partnerships with leading equipment suppliers ensure competitive pricing and availability.
- Engineers carry extensive spares for immediate repairs.
Associations and certifications
- Gas Safe Register
What people say
Prompt, trustworthy, efficient
Excellent technical knowledge
Good value for money
Reliable maintenance support
Professional equipment installation
Services
Catering equipment supply
We supply and install commercial catering equipment from leading brands like Rational, Fracino, and Hobart. Our partnerships ensure competitive pricing and rapid delivery. Clients benefit from expert advice on selecting durable, energy-efficient appliances tailored to their kitchen operations.
Gas safety inspections
Our Gas Safe-registered engineers conduct thorough inspections of commercial gas appliances. We issue safety certificates and ensure compliance with The Gas Safety (Installation & Use) Regulations 1998. Regular checks prevent hazards and maintain operational legality for businesses.
Planned maintenance contracts
Customised maintenance agreements cover all aspects of catering equipment. Contracts include scheduled visits, priority response times, and cost predictability. This proactive approach minimises breakdowns and extends equipment lifespan for schools, care homes, and restaurants.
Emergency repairs
We offer rapid response for urgent equipment failures. Engineers carry extensive spares to resolve issues immediately. Guaranteed same-day or next-day service ensures minimal kitchen downtime for critical operations like restaurants and hospitals.
Equipment installation
Our team installs new catering equipment with minimal disruption. From ovens to coffee machines, we handle technical setup and staff training. Clients receive seamless integration of appliances into existing workflows, ensuring safety and efficiency.
People
Ian James
Managing Director
Former Royal Navy electrical engineer with 17th Edition qualification. Leads daily operations, ensuring client needs are met through strategic oversight and technical excellence in catering equipment services.
Mike Boulton
Engineer & Director
Industry-recognised catering engineer known for technical precision and dedication. Brings decades of hands-on experience in repairing complex commercial kitchen equipment to the leadership team.
Simon Scott
Engineer
Skilled engineer with extensive expertise in commercial catering systems. Provides reliable maintenance solutions and demonstrates exceptional problem-solving abilities during equipment breakdowns or installations.
Adam Martin
Engineer
2014 addition to the team with a strong catering background. Quickly established himself as a dependable engineer committed to delivering client-focused solutions and technical excellence.
Jenna Sargeant
Accounts Manager
Qualified accountant managing financial operations and client communications. Coordinates work allocation, equipment orders, and ensures smooth administrative support for all service delivery processes.
Questions
What commercial catering equipment services do you offer?
We provide equipment supply, gas safety inspections, planned maintenance, emergency repairs, and installations. Our engineers work on brands like Rational, Fracino, and Hobart.
Are your engineers certified for gas safety work?
All engineers are Gas Safe-registered with individual ID cards. We comply with The Gas Safety (Installation & Use) Regulations 1998 for commercial kitchens.
Do you serve businesses outside Gloucestershire?
We operate across the M4 and M5 corridors, serving Gloucestershire and surrounding regions with reliable catering equipment support.
How quickly can you respond to equipment breakdowns?
We guarantee same-day or 24-hour response times for emergency repairs to minimise kitchen downtime.
What safety certifications do your staff hold?
All staff have Enhanced DBS Certification, ensuring safety for clients handling vulnerable individuals in care or educational settings.
Reviews (1)
Sip Advisor
May 28, 2021
Report
The worst customer service i have ever had in my life, the male answering the phone was very abusive and i would hate to think that he would speak to anyone else the way he has just spoken to me. if i could give a zero star rating i would.
