Business Details
15 Years
experience
Expert Appliance Repairs in Bristol
Established in 2011, D-CR DOMESTIC APPLIANCES has built a reputation for reliable appliance repair and installation services. Our team combines over 27 years of hands-on experience, starting with Darren's early apprenticeship at age 14 and progression through leading manufacturers. We specialise in repairing and installing a wide range of domestic appliances, including washing machines, tumble dryers, dishwashers, and refrigeration units. Our commitment to transparency ensures customers are never charged for unnecessary parts, with all repairs backed by a 6-month guarantee. As a fully insured family-run business, we serve private clients, landlords, care homes, and retirement villages.Our partnerships with letting agencies and NAC (Domestic Appliances) Ltd underscore our industry credibility. Customer testimonials highlight our prompt, professional service and cost-effective solutions. We operate from our Thornbury, Bristol base, offering weekday and Saturday appointments to accommodate client needs. Our expertise spans both built-in and freestanding appliances, ensuring comprehensive support for modern households. This depth of experience and client-focused approach positions us as trusted specialists in domestic appliance maintenance.
Services
Appliance Repairs
Washing Machine Installation
Tumble Dryer Servicing
Dishwasher Repairs
Refrigeration Maintenance
Cooker Installations
Emergency Repairs
Landlord Compliance Checks
Appliance Diagnostics
Parts Replacement
Details
- Year established: 2011
Highlights and features
- 27 years of combined technical expertise
- 6-month guarantee on all repairs
- Fully insured family-run business
- Service partner with NAC Domestic Appliances Ltd
- Serving private and commercial clients since 2011
What people say
Fast response
Polite technicians
Saved us hundreds
Professional service
Value for money
Services
Appliance Repairs
We repair all major domestic appliances including washing machines, tumble dryers, and dishwashers. Our engineers carry genuine parts for common brands, ensuring efficient fixes with a 6-month guarantee. Servicing both built-in and freestanding models, we prioritise minimal disruption to household routines.
Installation Services
Professional fitting of new appliances including complex integrated models. We ensure correct setup and safety checks for cookers, hobs, and extractor hoods. Our installation covers electrical and plumbing connections, with disposal of old units available upon request.
Emergency Repairs
While not operating 24/7, we prioritise urgent cases during working hours. Our rapid response service addresses critical failures in refrigeration and cooking appliances, minimising household disruption through same-day diagnostics and repairs.
Landlord Services
Specialist support for letting agents and landlords, including compliance checks and maintenance of multiple units. We provide documented repairs and guarantees required for property management, serving clients like St Monica Trust and Lifestyle Lettings.
Appliance Diagnostics
Comprehensive assessment of appliance issues using professional diagnostic tools. We identify root causes before repairs, preventing unnecessary part replacements. This service includes detailed customer consultation to explain findings and recommended actions.
People
Darren
Owner Engineer
With 27 years in appliance repairs since starting at 14, Darren combines extensive manufacturer experience with hands-on expertise. He oversees all technical operations and customer service standards for the business.
Melvyn
Co-Founder
A former technician with Green & Burton Services, Melvyn mentored Darren before retiring. His industry knowledge contributed to establishing D-CR DOMESTIC APPLIANCES as a family-run enterprise focused on traditional service values.
Questions
What appliances do you repair?
We service all major domestic appliances including washing machines, tumble dryers, dishwashers, cookers, hobs, extractor hoods, and refrigeration units.
Are your engineers qualified?
Our technicians have 27 years combined experience, including manufacturer training with top three appliance brands and formal apprenticeship qualifications.
Do you offer guarantees?
All repairs include a 6-month guarantee covering both parts and labour, with documentation provided for every completed service.
What areas do you cover?
We operate from Thornbury serving Bristol BS postcodes and surrounding South Gloucestershire areas up to a 20-mile radius.
Can you repair older appliances?
Yes, we specialise in extending appliance lifespans. Many repairs cost significantly less than replacements, with parts availability checked before any work begins.
How to book a service?
Contact us via phone at 07917441539 or 01454850522 during working hours. We offer weekday appointments 9-6 and Saturday slots 9-2.
Reviews (6)
Marlon Zoglowek
Jun 13, 2021
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My experience of D-CR Domestic Appliances could not be more positive. Efficient and professional service, and an extremely reasonable charge. I would not hesitate to use Darren again
Lizzie Lockett-Turner
Jun 11, 2021
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I had a really good experience of using D-CR Domestic Appliances, got my tumble dryer fixed very quickly at a very competitive price. Would recommend to everyone!!
Adam Roberts
Aug 29, 2020
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Positive:Professionalism,Value
Darren was a life saver when our freezer and cooker both broke down! He gave a friendly and efficient service and it worked out much more cost effective than replacing the appliances - highly recommend.
Service:Refrigerator repair
Darren was a life saver when our freezer and cooker both broke down! He gave a friendly and efficient service and it worked out much more cost effective than replacing the appliances - highly recommend.
Service:Refrigerator repair
Sandra Mackendrick
Jun 09, 2019
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We have used Darren for many years and his service is always exemplary, prompt and efficient. We have tremendous confidence in Darren and trust him implicitly.
Helen
Jan 01, 2018
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Can highly recommend, quick response, honest assessment of our 15kg load washing machine that wasnt pumping water out, just blocked, so didnt need new pump, only call out charged. Brilliant service thank you
Karen Wardman
Jul 17, 2017
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Brilliant, Darren has fixed my oven, fridge and washing machine, all perfect now! Quick, efficient, superb workmanship, great value for money, highly recommended, 100%
