Business Details
11 Years
experience
Your Trusted Creative & Media Partner in London
Founded in 2015, Puzzle London is an independent, award-winning creative and media agency dedicated to solving digital challenges through data-driven strategies. With a focus on social-first campaigns and innovative technology, we partner with clients ranging from emerging startups to iconic global brands, delivering measurable results across media planning, app development, and customer engagement. Our team operates as an extension of our clients' core teams, prioritising transparency, agility, and creative excellence.Headquartered in London, we serve a diverse client base, including Deliveroo, Cancer Research UK, and Klarna, with a proven track record of scaling businesses and driving impactful digital transformations. Our independence ensures unbiased solutions tailored to each client's unique needs.
Services
Media Planning & Buying
Social Media Strategy
Content Creation
Chatbot Development
UX/UI Consultancy
App Development
Web Builds
Data-Driven Strategies
Mobile Gaming
Customer Engagement
Details
- Year established: 2015
Highlights and features
- We offer 100% independent creative solutions without corporate bureaucracy
- Our team integrates seamlessly with your core digital operations
- We deliver data-driven strategies with measurable performance outcomes
- Leveraging innovative technology for customer-centric digital experiences
- Proven track record with iconic brands like Deliveroo and Cancer Research UK
Services
Media Planning & Buying
Our data-driven media planning optimises campaign performance across digital channels. We combine audience insights with real-time analytics to maximise ROI for clients in competitive markets. With expertise in programmatic advertising and platform-specific strategies, we ensure efficient budget allocation and measurable brand growth.
Social Media Strategy
We create tailored social strategies leveraging platform algorithms and audience engagement trends. From content calendars to paid promotions, our approach enhances brand visibility and drives customer interaction. Continuous performance analysis ensures campaigns adapt to evolving digital landscapes and consumer behaviours.
App Development
Our app development combines UX/UI expertise with technical innovation for scalable mobile products. From concept to launch, we focus on user-centric design and backend functionality. Post-launch analytics and updates ensure long-term app success in dynamic markets.
Chatbot Development
We build intelligent chatbots for customer service and engagement, as demonstrated by our AI-powered solution for Ted Baker. These tools streamline interactions, provide instant responses, and collect valuable user data to improve service efficiency and customer satisfaction.
Content Creation
Our team produces engaging, platform-optimised content including video, copywriting, and visual assets. We align creative with brand identity and market trends to boost engagement rates and support broader marketing objectives through compelling storytelling.
Questions
What services does Puzzle London offer?
We provide media planning, social media strategy, app development, data analytics, and customer engagement solutions tailored to startups and established brands.
How long has Puzzle been in business?
Founded in 2015, we have a proven track record of delivering digital campaigns and technology solutions for over eight years.
Do you work with startups?
Yes, we collaborate with early-stage ventures and scale-ups, offering tailored marketing and product development expertise.
What industries do you specialise in?
We work across sectors including tech, food delivery, retail, and non-profits, partnering with clients like Deliveroo and Cancer Research UK.
What sets Puzzle apart from other agencies?
Our independence allows us to prioritise client needs without compromise, combining creativity with analytics for impactful results.
