Business Details
Emergency
services
Your Trusted General Practice in South Ockendon
Dr Yasin Sa Practice is a dedicated general practice serving the South Ockendon community in Essex. Established to provide comprehensive healthcare services, we prioritise patient well-being through accessible medical care, preventative health strategies, and personalised treatment plans. Our team of experienced professionals delivers a wide range of services, including routine consultations, vaccinations, chronic disease management, and urgent care triage. We utilise modern technology to enhance accessibility, offering online appointment booking, virtual consultations, and secure prescription ordering systems. Our practice maintains strict adherence to NHS standards and undergoes regular inspections by the Care Quality Commission to ensure service excellence.We provide home visit services for housebound patients and maintain accessible facilities with ramps and wheelchair availability. Through our commitment to continuous improvement and patient-centred care, we strive to be a trusted healthcare partner for local families. Our operating hours are designed to accommodate working patients, with extended evening appointments available. We actively participate in public health initiatives and maintain strong links with local hospitals and specialist services to ensure seamless patient referrals when required.
Services
General Practice
Vaccinations
Prescription Management
Urgent Care Triage
Home Visits
Test Results
Health Screenings
Sick Notes
Electronic Prescriptions
Proxy Access
Highlights and features
- We offer online triage consultations available from 8am-10am weekdays
- Our practice maintains CQC registration and regular service inspections
- We provide home visits for housebound patients with morning appointment prioritisation
- Our facilities include wheelchair access and dedicated disabled patient amenities
- We operate extended evening appointments until 8pm on Mondays
Associations and certifications
- Care Quality Commission (CQC)
Services
General Practice
Our core general practice services provide comprehensive medical care for patients of all ages. We offer diagnosis and treatment for acute and chronic conditions, health check-ups, and preventative care. Our experienced GPs work closely with patients to develop personalised healthcare plans.
Vaccinations
We administer routine NHS vaccinations and travel immunisations according to UK health guidelines. Our service includes vaccine education, scheduling, and safe administration by trained professionals. We maintain detailed immunisation records for patients of all ages.
Prescription Management
Our prescription service handles repeat prescriptions through digital platforms and paper forms. We offer medication reviews, dosage adjustments, and electronic prescription transfers to nominated pharmacies. Emergency prescription advice is available through our triage system.
Urgent Care Triage
Our urgent care triage system assesses medical needs for same-day appointments between 7:30am-11:30am. Patients complete an online form through Accurx to prioritise cases appropriately, ensuring timely access to necessary care.
Home Visits
We provide home visits for patients unable to attend the surgery due to severe illness or mobility issues. Requests must be made before 11am, with clinical need assessment determining visit urgency and necessity by our medical team.
Questions
How do I book an urgent appointment?
Urgent appointments can be booked through our Accurx online triage system between 7:30am-11:30am weekdays, or by calling 01708 853113 during opening hours.
What services are available online?
We offer online services for appointment booking, prescription ordering, test results access, and medical queries through the NHS App or Accurx Patient Portal.
Do you provide home visits?
Yes, we offer home visits for housebound patients. Requests must be made before 11am, with clinical need determining visit prioritisation by our medical team.
What are your opening hours?
We're open Monday 8am-8pm, Tuesday-Friday 8am-6:30pm. The surgery is closed weekends and bank holidays. Emergency care is available through NHS 111 when closed.
How do I access my medical records?
Patients can access their health records through the NHS App or by submitting a formal request to our practice team, following NHS data protection guidelines.
Are there facilities for disabled patients?
Yes, our surgery has wheelchair access, a dedicated disabled patient ramp, and a wheelchair available for use within the premises to ensure accessibility for all patients.
Reviews (5)
Aurelian-Daniel Husulei
Jan 28, 2022
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I had a very nice experience at DR Yasin GP South Ockendon! The lady doctor I spoke was very helpful and understanding and the reception ladies were lovely polite and happy to help even after I called several times in the morning hours. Thank you!
Tess Lockhart
Nov 22, 2021
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Been with this surgery for over 16 years. The receptionists are lovely and Dr yasin and her staff are amazing. However you used to be able to easily book an appointment, even if it was the following week they'd still book in advance and you knew you had an appointment. Recently the booking system has changed so you have to call as soon as the surgery opens to get an appointment for the same day. You call on time and get put in a queue, by the time you get through all the appointments are gone and you have to call back again the next morning. 3 days I've been trying to get an appointment, this system
Sarah Adwoah
Jun 14, 2021
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This surgery has been my surgery for 4 years when I moved from London to Ockendon. It is very difficult to get an appointment to see a doctor or telephone appointment. Reception staff are so rude and doesnt put patients needs first. Staff are so unprofessional in this surgery. So many people in the area do not want this surgery. If only I knew. It is such a shame I can not change GP within Ockendon area unless I moved from the area.
Amanda Skeet
Dec 19, 2019
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Too many patients here, conveyor belt comes to mind, wont fit in a baby to see doctor or nurse which is not right!
Teslas Tea Party
Aug 16, 2019
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Getting an appointment here is like trying to get tickets for Glastonbury! The phone lines open at 8 and usually by 08:10 all the appointments for the day are fully booked. You can't book an appointment for the following day so if you miss that 10 minute window or you can't get through cos the line is busy then you're not seeing the doctor.
